[Resolved] Indane Gas — False supply claim from Indane gas office
This is for your kind information that, I’m a customer of DIAMOND ENTERPRISE (INDANE gas dealer shop), Diamond Harbour, New Town, South 24 Parganas, W.B. & my Consumer Number is 10655.
But now the problem is that, according to new rules we will get 05 nos gas cylinders from 14.09.2012 to 31.03.2013. But till 28.02.2013 I have taken 04 nos gas cylinders. So still now I will get another one cylinder within 31.03.2013. That’s why today (19.03.2013) I have gone to the dealer shop (DIAMOND ENTERPRISE) to order for refilling my cylinder. But in the office I came to know that (according to the authority) there were delivered total 05 nos gas cylinders to me. As per the booking office the excess date for refilling was on 13.01.2013 & the cylinder was delivered on 15.01.2013. Now the question arises automatically that, is it possible as per the govt rules? The most important thing is that the particular refilling order date (13.01.2013) & the delivery date (15.03.2013) isn’t entered in my Gas Delivery Book; it’s only in their computer.
But one cylinder is very necessary for my family within 31st March without any extra charges. So in this circumstances if you kindly take necessary steps as early as possible if I want the 5th cylinder without extra charges within 31st March then I will be highly obliged to you.
Complaint marked as Resolved 2020-08-13 23:01:03