[Resolved]  Indane Gas - Shivanika Enterprises — never picks up phone

I totally agree with your complaint. v r also facing the same problem of and on.
we had booked our gas on 24th December, 2008 under complaint no. 181
and today i.e. on 5th January, 2009 (after so many reminders) have Shivanika
delivered GAs cylinder at our residence. Their telephone nos.22146911/22153053/22153099,
are never attended. all the more if v try these numbers, we will get only engage tones.
Can we change our consumer number to any other agency in and around Dilshad Garden/Vivek
Vihar and if at all we can change, then what is the procedure.

even i am fed up of redialing their numbers.no one picks up.

The service of this Sivanika Gas Agency is very-very poor. My consumer no is 35582. I have booked cylinder on 5.03.2009 vide reciept no. 7 through 1260 phone service. I have contacted Shivanika Agency personelly on[protected]. On that day they have assred that the cylinder will be delvered on that day but I am sorry to intimate that the cylinder is not dilivered till date. Kindly take necessary action to deliver the cylinder to me at the earliest.

My address is C-196, Telecom Staff Quarters Vivek Vihar, Delhi -110095

My consumer No. is 22278. My Mob.No. is [protected]. The service of M/s Sivanika Enterprises is the poorest i have seen so far. Nobody can book gas over phone because all the 3 phones are artificially engagedfrom morning till evening. Please take necessary action and restore phone booking acility to consumers.

Totally agree with above complaints .. me to facing the same problem.

Wheneever i booked my gas the shivanika enterprises i face lot of difficulties :
1) Shivanika has 03 landline nos[protected]/22146911/[protected] all the times the all lines remain busy.
2) if the ring is going on no body is there to pick up the phone.
3) All the employees always give us the unnatural schedule time of delivery.
4) Some of the male employees are very rough.

i think that shivannika is the worst Distributor of Indian oil. Where as other distributors are regularly deliverying the gas routinewise.

I hope that the indianoil distributor will take some action against shivannika enterprises.

Regards
Debangshu

Dear Sir,

Last 3 days Iam trying to Shivanka's 3 Line ie. 22146911 / 22153053 and 22153099 only one No 22146911 ringing nobody is picking this phone, Sir, why you are not picking up yur phone. Customer's what to do for Gas Booking pls advice.

Thanks
Sanal

I completely agree with all the above mentioned comments.I think we should now move to consumer court & raise this issue to higher authorities.

Thnx,
Rachit

Sir,

I have booked LPG riffile on 2.3.10 vide online booking No.28 but I have not received LPG riffile till 7.3.10. Agency's employees not pic phone and not give any response, what I do ?.

Mrs. Rajesh Tyagi,
Connection No.033964.

totally agree with your complaint. v r also facing the same problem of and on.
we had booked our gas on 3th january, 2011
and today i.e. on 17th January, 2011 (after so many reminders) have Shivanika
delivered GAs cylinder at our residence. Their telephone nos.22146911/22153053/22153099,
are never attended. all the more if v try these numbers, we will get only engage tones.
Can we change our consumer number to any other agency in and around Dilshad Garden/Vivek
Vihar and if at all we can change, then what is the procedure.



Mahesh Kumar

my connection NO. IS 12281 SHIVANKIA GAS AGENCY never pick their phone we are facing a lot of problems for getting gas can anybody solve this problem

SHIVANKIA GAS AGENCY NEVER PICK THEIR PHONE I AM FACING A LOT OF PROBLEM IN GETTING GAS. CAN ANYBODY HELP ME TO GET MY GAS CYLINDER BOOKED 15 DAYS EARLIER
MY CONNECTION NO. IS 12281