[Resolved] Indane Gas — Half empty gas cylinders

goelneeraj

from Delhi, Delhi

Address:

West Delhi, Delhi

My consumer number is 26998. My gas distributor is Prabhat Gas Service, Janak Puri, New Delhi, Ph: 25590053. As usual this time again on 19th March 2011 at 3 pm they delivered half-empty gas cylinder. I have been observing this problem since my childhood days. Is this because Indane Gas (IOCL) enjoys natural shield against all mal-practices because it is a PSU.

The weight of gas this time is 9 Kg intead of stipulated 14.2 Kg.

And, to add to my woes, no body picks up phone -be it Prabhat Gas or Indane Customer Service or the IOCL Area Officer. I have been trying continuosly for the past 3 hours.

Can I be heard through your forum?

Neeraj Goel
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Nitin Jain

from Kolkata, West Bengal

Indane Gas — Less Weight, gas stove not lighting up

Have received Gas cylinder from Gurukripa Gas service which weighs less than usual. The small burner does not light up due to non-availiblity of pressure.

shekhoosraja

from Ratlam, Madhya Pradesh

If the weight of the cylinder seems to be less and you have opened the seal of the cylinder, then there is nothing that can be done. The right thing to do is to check the cylinder at the time of delivery. These are some points which can help you with that :

http://welkinizer.com/2010/02/07/should-i-confirm-the-weight-of-the-cylinder-on-...⇄

The lower than usual weight of the cylinder should not be the cause of malfunction in the burner. Even if you get a cylinder of proper weight, you continue to use it till the gas in it is entirely consumed and all through the usage, the stove works properly.
There must be something wrong with stove or the rubber tube. Are you using a transparent rubber tube by any chance?

amitabhkalyani

from New Delhi, Delhi

Indane gas service - IOCL — less weight gas cylinder delivery

sir,
i have taken a gas connection from indane's distributor ROHINI ENTERPRISES , ist floor, durga market, paharpur, rohini sector 7, new delhi( ph no. 27041413, 27053496, [protected]) on date[protected]. they send the first cylinder delivery on wednesday,[protected]. yesterday when i was about to install cylinder with my gas stove i suspected that cylider wieght is seem to be less. when i measured the weight it was only 25-26 kg. the cylinder weight is mentioned as 16.3 kg and with gas it must be 30.5 kg. the cylinder seal is intact.

please consider this complaint and do the needful at earliest.

Amitabh
indane consumer no. 22092, SV no. 3609,

dineshchamoli

from Gurgaon, Haryana

Dear near ji this is the common Indane User Problem but be have a note that only aware consumer get the remedy those expect other should help them never gets anything.

Weighing low is an offence under IPC & a police complaint may be filed for this. Try to caught them red handed after weighing the cylinder & before taking the delivery if low weight is found & with the help of Delivery slip.

Also complaint with Indane may be raised via their site.
Regards
Dinesh Chamoli