[Resolved]  Indane LPG — regarding new connection

Dear Sirs,

My mother moved to a new flat a year back. She is a senior citizen and was in need of a gas connection. I checked with my gas agency and they asked me to get an identity card and an address proof. I could not produce neither of them as all per documents for my mother was in my house address. I then booked another connection in my name and took the cylinder myself so that my mother is not inconvenienced. This was going on for a month and then I got a notice from the gas agency asking me to return the connection. I wrote and email to Indane and they too told that one person is not allowed to keep 2 connection in spite of the situation. I returned the connection and I got my mother a postal identity card and tried to get a connection from the agency near her house but they flatly refused to take the application and told my mom that they are not taking new connection.

What should I do now ? Please help me as my mother who is 65 years old is suffering.

The name of the gas agency is Ganesh Gas Agency and it is situated in Mogappair area in Chennai.

My mother's address is :
Akshya Pacific City
Near VGN Minerva,
65, Gurusamy Road,
No. 19. Mississippi Block, 3rd floor
Nolambur, Maduravoil
Chennai -