[Resolved]  Indane LPG — Delayed supply of refill and telephonic booking

Dear Sir/ madam,
I am a regular custmor of of Indane LPG (domestic) from nagpur since last many years. This is to bring to the notiice of the offcials of the company that the agency/Distributor (VIMAL gas agency, Gokulpeth, Nagpur) do not allow the consumer to book the refill telephonically. Whereas, even after personal booking at the center agency personnals delays the delivery of refill many times by 15to 20 days. One always need to recall the agency for refill supply.
I had booked for a refill online whose no. is 9164 dated 4th sept and could not get delivery for the same even after 10 days of booking. i had to go there personally and request the agency personal for the refill.
I had handed over a formal application for this delayed supply to the agency officials at nagpur but it was simply received by the personnals of the agency with heavy heart and did nothing ovre that.
This request is to take these points to the officials of the Indane LPG comapny and to look in to the matter at the earliest. This behaviour of agency personnals is not comensurate with the reputed prestige of Indanne LPG Domestic Gas comapy.
Thanking you
in anticipation.
With regards
Mr. Rajesh Rangari
C/O Deepak Polewar, P.N. 41,
MHADA Colony, Near Friends Colony
Katol Road, Nagpur
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Aug 14, 2020
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Delayed supply of refill and problem in telephonic booking:

Dear Sir/ madam,
I am a regular custmor of of Indane LPG (domestic) from Yadu Indane Gas Service, Sahibabad, UP. My connection no. is 34554. This is to bring to the notice that there is enormous delay in supply of LPG refill cylinders.
I had booked for a refill through phone whose no. is 7223 dated 6th Oct 2009 and could not get delivery for the same even today (20th Oct 2009 ), after 14 days of booking. I had requested the agency personal for the refill several times. Another problem is that it takes hours, even some times days to get phone contact to the agency, as the line remains busy most of the time. I'm facing huge inconvenience due to poor services of the agency.
I request to the officials of the Indane LPG comapny to look in to the matter at the earliest. Such type of services of agency is not comensurate with the reputed prestige of Indane LPG Domestic Gas comapy.
Thanking you
in anticipation.
With regards,
Subodh Kumar Gupta
R/O 189- A, Anukampa, AK-4, Indirapuram, GZB

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