[Resolved]  Indane LPG Gas Connection — Delay in issue of connection on transfer

Dear Sir

I am transfered from Kaiga (Karnataka) to bhubaneswar and now residing at Nayapalli area in Bhubaneswar. On my transfer from Kaiga I had surendered my Indane gas cylinder with regulator at Kaiga and subsequently submited the document for issue of connection under transfer case at Bhubaneswar ( ALKA agency at Unit -2, market building area, Bhubaneswar, orissa.) For last 6 months I am following up with ALKA agency for issue of connection but till date not able to receive the connection. Every time some pleas are maid by the agency for non issue of connection like nonavailability of gas regulator, office stationary etc for which the customer is no way to be harased. Due to non issue of gas cylinder since last 6 months I am facing lots of problem.

Kindly look into the matter and give necessary instructions to ALKA gas agency to expedite the issue.

Regards

OMKAR NATH PADHY
NAYAPALLI
BHUBANESWAR
ORISSA
Cell - [protected] / [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

LPG Gas — delay in Connection Transfer

I have relocated from Delhi to Asansol. I submitted my transfer application with all necessary documents along with the transfer paper from my Delhi Dealer in January 2008. I was informed someone would come for inspection in 7 days and I will get my connection in 10-15 days, however it is almost four months now with no connection yet. However I am surviving in such a situation is another thing. Every time we go to the agency, we are given some more days and nothing happens. Neighbors here as advising to move to HP as Indane services are very poor in Asansol. However, being an Indaine customer for almost 8 years now, I do not want to change. Things were just fine in Delhi, with gas refil coming in almost a day or same day. Here i am told refill cylinder comes only in min 20 days with no exact date which usually goes on to a month. However I feel there is no shortage of Indane Gas here as they are readily available “in black” whenever we want them anywhere between 400-450 Rs. Please look into this matter, I do not want to shift to HP. The customer number given is from my delhi connection as I am yet to receive anything here. Thanks

Indane Gas — delay in transferring of connection

i have applied for the transfer of my connection from delhi to jaipur.i had connection from sindhu enterprises dilshad garden in delhi.they gave me termination voucher no.0159571 of dated[protected] which i produced to vikram krishna agency transport nagar jaipur. they said connection will start after varification from delhi. till date varification is not done. it is already more than one month since i applied in jaipur but still i m waiting.does the indane have common network among its dealer to improve its communication rather than sending letter by post and waiting for the reply by the post.this is really tiring when one can easily save time and energy by using e mail or making some databank. can they help me ?

Indane Gas — Delay in providing connection(IN Transfer Case)

Sir,

I am working with MNC and my job is transferable.so i got transfer from Patna to Ranchi.
Almost 10 days complte but i am still wating for my Gas connection.

complain against delerar:-
Oragn Gas Agency, Infront Gopal Complex, Kachri Road, Ranchi
Jharkhand.

regards
vishal
+91 [protected]

Indane Gas — Delay in issue of LPG cylender

Dear Sir,

I am a consumer of Indane Gas for the last 6 years and transferred the connection from Cohin to Chennai and registered on 04.02.08, with Sri Ma Kripa Gas Agencies, Shop No:11, - A TNHB Coplex, Spartan Nagar, Anna Nagar Western Extention, Chennai - 600101, on 04.02.2008. Card Serial No: TNSO No: 2892287, SV No: 372858. My consumer number with the agency is 20776.

Last I had booked for Cylinder on 18.01.10 @ 11 p.m. I was told it takes 15 days for delivery, and waited in patience. Till date 09.02.10, it is not delivered. We have been trying to contact the Agency on 4 official telephone lines indicated on Consumer Card[protected], 26563350,[protected] all of which is found continously engaged for the whole working hours every day. I had to then visit the agency on 06.02.10, in person to find the telephone receivers are kept disengaged. None of the staff had any answers to the question I raised for not attending the phone, then they assured me it would be delivered on 08.02.10. I waited again in patience to be dissappointed. All my attempt to call the agency for a follow up failed as the lines were found engaged continously for a whole day, then made a re-visit to the agency on 09.02.10, again to my surprise, I still found the telephone receivers disengaged, on enquiry the delivery boy answered he had not received the bill & instrcution to supply, while the staff conveyed they had issued instrction to delivery boy but he had missplaced the bill. To my suprise I found many other customers arguing helplessly infront of the Agency staff for the same reason as many of these consumers may not be aware of such a forum to register a complaint. I am deeply aggreived to report the ignorant attitude of agency staff, delivery boy and suspect serious malpractices, and hereby humbly request to take stern action against the agency failing which cosumers like me are continued to be harrassed and cheated.

To add: this is not the first such incidence.

Sincerely Aswani Kumar
If you find this gas dealer to be totally helpless, get your connection transferred to a better one. Ask the people around you, about the dealer who gives the best service and get your gas connection to his/agency. This is not only for your convinience, but is also good encouragement for dealers who are working honestly to give proper service. You can get more information about gas transfer here:

http://welkinizer.com/2010/02/08/can-you-change-your-gas-dealer-if-you-are-fed-u...

Indane Gas — Delay in gas connection-transfer

Dear Sir,

I Transferred my gas connection from gurgaon (haryana state - near by delhi) to chennai. I have submitted all the documents and deposit account to chennai adayar (triloks gas agency) on May 11, 2010. They said that within ten days gas will come.

Today (may 21,2010) while i was enquiring about gas , they replied that atleas one more week gas connection will take.

because of non-availability of gas, i am facing so much problem for last 15 days. As i am staying inner circle of PERUNGUDI, i could not get good food.

please look on that and do the needful.

Regards
senthilvel
cus no: 50397
Delay in transferring of connection
I have applied for the transfer of my connection from Calcutta to Visakhapatnam. I had connection from Baawwa gas agency in Fort willam culcutta-21.they gave me termination voucher no.[protected] of dated[protected]
Which i produced to Tirumala gas agency gajuwaka-125429. they said connection will start after verification from Calcutta. till date verification is over. it is already more than 05 days since I applied in gajuwaka but still i am waiting. Here the local agency still they didn’t received any letter from your side does the Indane have common network among its dealer to improve its communication rather than sending letter by post and waiting for the reply by the post .this is really tiring when one can easily save time and energy by using e mail or making some databank. can they help me ?
I am also facing the same problem, Hopeless service. Its been 35 days, they are not even answering the phone call. now they are telling we have canceled your booking because you are not there in house when the Cylendar came. Its a Lie.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13273
    Pending
    0
    Resolved
    5155
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information