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[Resolved]  Indane LPG Gas / United Gas Co. Sec - 3, Sahibabad, Ghaziabad (U.p) — Unusual delay in supplies of LPG and refusal to provide the complaint register of Indane (Indian Oil) at United Gas Co.

I am an LPG consumer of Indane LPG gas with the company named United Gas Company, Sec-3, Rajender Nagar, Sahibabad, Ghaziabad (U.P)-201005. My consumer No. is 12172 on my mother's name i.e Smt Hansraj Devi. I don't receive the Gas cylinder even after 15 days of booking. When I approach to the Manager in the said company & ask for the suggestion/complaint register of Indane/Indian Oil Co. kept there, he flatly refuse for the same without giving any reason. Is there is anyone responsible to apply check on this monotonous attitude of the manager o[censored]nited gas co. Pl take suitable remedial measures and confirm.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  23 CommentsShareTweet

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I am an LPG consumer of Indane LPG gas with the company named United Gas Company, Sec-3, Rajender Nagar, Sahibabad, Ghaziabad (U.P)-201005. My consumer No. is 8744 on my fathers's name i.e Shri Suresh Pal Bana.i have been calling the Booking office from past two days but there seems to be no success at all, it seems tha the attendent must have placed the phone reciever incorrectly in order to avoid calls from customers.I demand an immidiate redressel to this problum. This problum is not only mine our whole society is suffering from this problum.Is there is anyone responsible to apply check on this monotonous attitude o[censored]nited gas co. Pl take suitable remedial measures and confirm.
This is not about services of a particular Indane LPG distributor/Agency of IOC.
I have my house No.925 in Sector-1 in Vasundhara, Ghaziabad. My Consumer No. 18466 for Indane LPG is with M/s. Yadu Indane Gas, Link Road, Sahibabad, Ghaziabad. There are my contact numbers of this agency for booking of LPG, which is never got connected. Surprisingly, the LPG Carrier persons do give their numbers to the customers and they do deliver the LPG as per their wish and collects at least Rs.25 more per LPG cyllinder and cyllinders remain short in weight.

Anyone can appreciate the constraint/compulsion of customer to accept the delay/poor services and over-priced supply of LPG cyllinder.

IOC MUST LOOK INTO THE FOLLOWING:

Periodical Survey of LPG consumers' satisfaction connected for supply with each distributor.

Maximum limit of consumers with each distributor.

Arrangements of weighment of LPG Cyllinder at the consumers' doors.

Convenience for (easy) booking and supply of LPG Cyllinders within 6 hours and provisions for supply at the convenience of the working customers.

Vasudhara township (Ghaziabad) has about 20 Sectors and well populated that deserves separate LPG dealer in this township to cater to the need of customers.
Post your compliant at www.pgportal.gov.in to get effective results.
Dear Sir,
This is vimlesh kumar srivastava customer of your gas agency (united gas company). I am very angry that you have total four landline and one mobile, but never attend any phone.

My customer no. is- 3265511. Please book my gas and send to my address shortly
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My consumer no. is 25027, I am having similar type of complaint of not picking the phones for booking of gas cylinder, everytime I am required to go and book the cylinder. I am old woman and every time I have to spend Rs. 30 for conveyance to book the number, no body listens to us. Recently I heard about the service on Airtel to book through SMS I send the SMS on 54625, but it could not register the same mentioning "Invalid Agency Code". I don't know th agency code hence cannot utilise this service also. Can anybody solve the problem of Rajender nagar residents?
Dear sir,

This is akhtar hussain custmor of your gas egency.Plz book my gas my cust no 3263427. Plz send ASAP
My consumer No. is 22596. I am trying to book my gas over the telephone for so many day. The 3 numbers, provided by the United Gas Agency[protected], 2630846 & 2898061) are always busy. I am continuously dialing the numbers, but there is a messate " Dialed number is busly, pl. dial after some time." This can be checked by dialing at any time, the message is same at all time.It appears that company does not want to book gas on phone and the consumer should take leave from the office to book the gas on counter. The SMS facility is also not reliable. There is no confirmation about booking of gas through SMS. While checking about the gas booking through SMS, the reply is that we did not received SMS.
I am a consumer of Indane LPG gas with M/s United Gas Company, Sec-3, Rajender Nagar, Sahibabad, Ghaziabad (U.P)-201005. My consumer No. is 040625 in my mother's name (Smt. Malti Sinha). To book a Gas cylinder, I have been calling the Booking office from past ten days but there seems to be no success at all, it seems that the attendants must have placed the phone receiver (Nos. 2638088, 2630846, 2630636 & 2898061) incorrectly in order to avoid calls from customers. I'm frustrated with this kind of irresponsibility on agency's behalf. Kindly look into this matter & respond at the earliest.
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Dear sir, Plz book gas Liyakat 8522 Shabana 8702
I am an LPG consumer of Indane LPG gas with the company named United Gas Company, Sec-3, Rajender Nagar, Sahibabad, Ghaziabad (U.P)-201005. My consumer No. is 3262833 on my name i.e Shri mukesh kumar singh.i have been calling the Booking office from past 5 days but there seems to be no success at all, it seems tha the attendent must have placed the phone reciever incorrectly in order to avoid calls from customers.I demand an immidiate redressel to this problum. This problum is not only mine our whole society is suffering from this problum.Is there is anyone responsible to apply check on this monotonous attitude o[censored]nited gas co. Pl take suitable remedial measures and confirm.
My address in Plot No-833, L-5C, Salimar Garden Ext-1, Mobile No-[protected]
My consumer No. is 21050 in name of my father Shri Bhagwan Singh. I am trying to book my gas over the telephone for so many day. The 3 numbers, provided by the United Gas Agency[protected], 2630636, 2630846 & 2898061 and booking by sms [protected]) are always busy. I am continuously dialing the numbers, but there is a message " Dialed number is busy, please dial after some time." This can be checked by dialing at any time, the message is same at all time. It appears that company does not want to book gas on phone and the consumer should take leave from the office to book the gas on counter. The SMS facility is also not reliable. We send massage for booking to mobile no. [protected] after 24 Hrs reply received massage failed
PROBLEM KAHA HAI...IOC KA NA DEALER LOK KA..JANTA NEHI..ONE MONTH..GONE..BUT ALSON GAS DEALER, , BONGAIGAON..ASSAM..STILL NOT ABLE TO DELIVERY MY BOOKED GAS CYLINDER ..CONSUMER NO=L264..BONGAIGAON..ASSAM...SINCE LONG RUNNING THIS ACTIVITIES BY THE SAID DEALER...HOPE YOUR KIND ACTION..

C..DEY

THANKS..
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I am trying to book my gas over the telephone for so many day. The 3 numbers, provided by the United Gas Agency[protected], 2630846 & 2898061) are always busy. I am continuously dialing the numbers
Gajender singh s/o sh. late lal man
add-B-1169 Rajeev colony mohan nagar gzb
and my coustumer nu-6507
pls[protected]
give me second amt ple imgetely
please inform me
my contact nu [protected]
THANK'S
Your faithfully costumar
Gajender singh s/o late lal man
hgiuhuih

Yadu Indane Gas Seva, Sahibabad, Ghaziabad — Delay Delivery of Gas Cylinder

Dear Sir/ Madom
I booked my gas on 16/10/10 and today is 25/101/10 after 9 days also gas cylinder is not received,
pls help.
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kindly delivered gas cylinder on allready booked gas consumer no 3265812 as the the gas has already finished.your early responce is highly appreciated.
Dearsir,
LPG Consumer No-9573. i am complan so many days over On Telephone in your office on 14th, 16th and 17th Feb 2011.( On 17th, 11 am 3pm. and try 4pm also But 4pm your All Number was switchoff) No-[protected], 28, 27.
Regarding Servics and Chacking. But Till Time 4.30pm no such persan visit Our Residence
Please arrange Your persan for services. i am suffering this problum last four days.
Thanks
Your Faithfully Consumar
Mrs- Pushpa Tiwari

Yadu Indane Gas, link road ,Sahibabad — No response/Very Very Poor Response

Consumer No. 11708


Dear Sir,

I have booked the gas cylinder through SMS ( 3 times ) 15 days before but we have not received the same yet.

Pl. note that I have tried on given phone nos from last three days regioursly , but all numbers are shown busy otherwise ringing only. No body have pickup the phone.

Kindly take the necessary action against the M/s Yadu Indane gas, link road , Shahibabad.

In my opinion, IOCL is appoint the delear network to help the customers living the all state/district.

Regards

B.S.Chauhan
Vasundhara, GZB ( UP )
[protected]
I have booked for LPG cylinder on 14.07.11 at online no.[protected].My consumer no is 32876.United Gas Co, Sector-3, Rajinder Nagar, Sahibabad, Ghaziabad.But till date we have not recd.the cylinder.When I contact to the agency they have asked your gas has not been booked.They also suggested me that book your gas on Mob No.[protected].When I tried to book through this no.they replied me, presently we are unable to help you.Kindly contact at your agency.So you are requested kindly look into the matter.
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    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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