[Resolved]  India Today Book Club, B-47, Indira Enclave, Neb Sarai, New Delhi - 68 — Non receipt of promised gift on purchase of products

15.05.2009

Sir,

On 23.04.2009 I have received a call in mobile from India Today Book Club executive Mr. Sachin Gupta who wanted to sale a product of 12 book having a free gift of tour package of Rs. 12000.00 in this purchase. I have denied for the tour package and he offered me many other package of rebock product which I declined.

Lastly he offered me Art d’inox Fine Dining set price around 4800 much lesser than the tour package made in German with the purchase after discussion with is boss. I had also talked to his boss regarding the free gift of above dining set. He agreed and accordingly I have paid an amount of Rs. 2598.00 through my credit card vide HDFC Bank authorized code No. 081377, and transition time was 04.58 pm of 23.04.2009.

After that Mr. Sachin Gupta gave me the Order No.[protected] and my member ship number was given by Ms. Geeta Gautam as ITBC091415. I requested to send the items immediately.

After half an hour Mr. Sachin Gupta had called on me and declined to give the diner set with the book. Then I requested him to cancel my order and credit the amount in to my account but he disconnected the telephone.

Then I have sent an e-mail on 23.04.2009 at 05.52pm requesting them to cancel the order and credit the amount to my account. But till date I have not received any reply from them regarding the cancellation.

They have send the 12 books packet with out the gift of diner set to my residence.

As I have paid the money had left no way except to keep the book without the gift. Also I have sent e-mail requesting for gift but all in vain. Now they kept quite.

In view of the above I request your esteem concern to look in to the matter and do needful to retrieve my gift and oblige me.

With warm regards.

Yours faithfully;

Dharmananda Jena