India Today Book Club Books — books not received | |
this is prof atre from pune, i had ordered for 8 books costing rs 599/- thro india today book club delhi, offer recd on internet on my gmail.com account. i recd a carton after 3weeks containing no books at all! instead there was something else which i never ordered for: some reebok key chain+wallet+leather belt. infact i made the payment successfully by verifying the cvv code on my hdfc bank credit card, the person on the other end successfully verified n confirmed receipt of the payment of 599/- on my card! my credit card has already been billed for rs 599/- but the ordered goods are not recd.this is a request to the india today book club logistics dept to verify my request of books order and redespatch the same as fast as possible. my order no is ITBC09999877 I sincerely expect that the ITBC will accelerate the necessary processes! Thank you. Prof Viraj Atre. Pune. Was this information helpful? | |
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India Today Book Club — Ordered something, received something else
RE: Billing id:[protected]From: Shaji Sebastian M.C. ([protected]@hotmail.com)
Sent: 04 March 2010 10:05AM
To: [protected]@indiatodaybookclub.com; [protected]@indiatodaybookclub.com; [protected]@indiatodaybookclub.com
Sir/Madam,
As per my e-mail below, I was planning to return the Reebok Sport Shoes that you sent to me in place of the ordered Bata Formal Black Shoes as given in the order form and invoice that you have enclosed with the item. However, later I thought that since you have committed such a silly mistake of sending a white sports shoes (Reebok) in place of black formal Bata shoes, what kind of guarantee that I got after returning the Reebok shoes to you by courier by paying a sum of about Rs.700 (that you promised to return after submission of the bill etc.) that you will not commit again the same error of sending some other shoes. That is why I think it is wise to keep whatever the thing that has been forced on me.
I just want to inform you that this is my first and last dealing with the India Today Book Club.
Shaji Sebastian
[protected]
[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@indiatodaybookclub.com
Subject: RE: Billing id:[protected]
Date: Thu, 4 Mar 2010 06:01:12 +0000
Sir/Madam,
I booked a bata formal shoes of size 10 as per the details given below. Yesterday I received the item, however the shoes I received was of Reebok sports shoes which is not of any use to me. Kindly send me the Bata formal shoes that I have booked and shown on the display in your web site. The booking details are given below. I will send by courier the Reebok shoes that I received along with a copy of this letter. Later as Mr. Shahid of your Customer Care informed, I will send a scanned copy of the bill of the courier service for refund.
With regards,
Yours sincerely,
Shaji Sebastian M.C.
[protected]
[protected][protected][protected][protected]
Date: Fri, 19 Feb 2010 10:25:41 +0530
From: [protected]@BagItToday.com
To: [protected]@hotmail.com
Subject: Details of your order
Hi!SHAJI!
At Your Service
Thank You
Your order has been placed, here are the details:
Billing Id:[protected]
Date:[protected]:24:37.0
Mode of payment: Credit Card/Debit Card
Total transaction amount: 2596.0
Products purchased
Reebok Watch
Formal Black Shoes