India Today Book Club — regarding false promise made by the representative to cheat the others | |
When I had received this offer from India Today Book Club, their representative had called to check if I was interested in the offer. Since I had already planned my vacation in june, I asked the representative that I would ONLY be interested if they can guarantee my hotel bookings for the said dates. I even mentioned to the representative that if i cant get a booking for these dates, i was not interested as I dont have any plans for vaccation for the next one year. The representative confirmed to me that the bookings would be done & mentioned that all i I would need to do is make the payment through my credit card instantly & within a week they would be sending across the booking details. True enough, I received the packet on a week, but was quite shocked to find that it was not a confirmation of my booking at all. It only contained a booklet numbered 001933 alongwith a form with instructions to fill the same and send it to Premier Sales Promotions Pvt.Ltd., Post Box No.5042, Bangalore – 560 001. It was quite shocking for me to know that I had to send this to the above address & they would send a promo code confirmation letter within 10 days of receiving the packet. I was quite apprehensive about sending it by Post, but unfortunately, I had no option but to send it ONLY by post as it only had a Post Box Number. I finally posted the same. I had hoped to receive a quick response from them and kept waiting. When I did not receive any response till 4th june, I had enquired with the India Today Book Club and they provided me with the contact No. of Premier Sales Promotions Pvt.Ltd at Bangalore. I subsequently called up Premier Sales Promotions, but they told me that they did not receive the packet. As the represntative topld me i finally book my air ticket too. in support of my above given statement i.e. promise made by representative i have the recording of that particuler call. I seek your help to get my booking conferm immediately so that i can enjoy my vacation with my family. Thanks and regards Amit Singla Was this information helpful? | |
 13 Comments | |
Comments
Hi
Myself Kapil Nanda. I purchase a scheme of movie vouchers from your end. I am trying to book my tickets since morning via STD call @2.50 rs per minute, on the phone number given on the booklet[protected]. All the time the phone number is busy. Now i am calling in your customer care and the guy is saying he cann't help me. I just want to know this ridiculous thing that when you were selling the scheme then you showed so mush eagerness. Now you are not even attending the bloody existing customer.
Tell me a single reason why i should go for your other schemes.
Please stop making fool of common man and fill your pockets.
Should i burn the movie vouchers now when i am unable to book the tickets. This should be mentioned in your scheme already that "dear customer - you need to book your tickets by calling over to banglore and that is only single number which will be provided".
Only one number is given on the booklet and that too all the time busy. I had sent my voucher number via sms to [protected] to activate it. Shouldn't you call me up to book my tickets.
What convinience you are providing me when to save just 50 rs. on ticket, i purchase your scheme and to book the tickets, i spend approx. more than 100 rs on phone on your stupid banglore STD number.
Should i knock the court door for your mischevious act?
Stop your shop only to make people fool.
Kapil Nanda
+91 [protected]
Myself Kapil Nanda. I purchase a scheme of movie vouchers from your end. I am trying to book my tickets since morning via STD call @2.50 rs per minute, on the phone number given on the booklet[protected]. All the time the phone number is busy. Now i am calling in your customer care and the guy is saying he cann't help me. I just want to know this ridiculous thing that when you were selling the scheme then you showed so mush eagerness. Now you are not even attending the bloody existing customer.
Tell me a single reason why i should go for your other schemes.
Please stop making fool of common man and fill your pockets.
Should i burn the movie vouchers now when i am unable to book the tickets. This should be mentioned in your scheme already that "dear customer - you need to book your tickets by calling over to banglore and that is only single number which will be provided".
Only one number is given on the booklet and that too all the time busy. I had sent my voucher number via sms to [protected] to activate it. Shouldn't you call me up to book my tickets.
What convinience you are providing me when to save just 50 rs. on ticket, i purchase your scheme and to book the tickets, i spend approx. more than 100 rs on phone on your stupid banglore STD number.
Should i knock the court door for your mischevious act?
Stop your shop only to make people fool.
Kapil Nanda
+91 [protected]
Hi,
I had recieved a Movie Gift Voucher from BigCity Promotions/India Today by paying 588.00 INR.
let me know answers for below questions,
1) In booklet it is mentioned to send SMS of the booklet number to activiate the offer but where it is mentioned can I know .Finally when I called the customer care number[protected] phone will be received atleast after 10 min only after keeping on Hold just to increase the phone bill) .Customer care person itself not clear which booklet number has to sent and she says send SMS to[protected] with message "INDIATODAY Booklet number" I asked her first let me know where is the booklet number and she is not sure about that and said will be calling after some time but i never recived an call from your side.(Confusion is booklet number of the invoice or they are voucher number).
Finally just to check my luck I had sent SMS to[protected] with Book ID M1988( which was very diffiult to read taht it was "I" or "1" in M1988 with such very low quality of Invoice printing) finally it was correct.
I had called customer care(which will be picked only after 5-10 min kept on hold to increase the phone bill again) again to check that did they receive the message and activated my booklet.Finally they confirm activated on 27-05-09.Means only three more days left to use first voucher as per terms and conditions
2)I had called customer care next day to book the ticket for saturday 30-05-09, movie which I want to see is not located in there selected theaters, so finally I couldnt book the ticket through movie voucher.
3)Again in june when I had called up to book a movie ticket this time again new intresting point they said, everytime you book a movie you need to send an SMS of Voucher ID.Where the hell all these details are provided that you had to send everytime whenever you have to book a ticket.Any way I had sent SMS and called nextday, trouble starts again here they cant book a movie ticket for new releases because of high rush.There excuse here is ony 2-5% of movie tickets are alloted to this movie voucher so it will be booked very quickly so it is not possible if you call very lately on thursday for new relase of friday.
4)In June ending keeping in mind that I had to call early to book a movie ticket for new release I had called up on wednesday itself this time there excuse is new movie list is stil not updated in our database so we cant book a movie for new release.
5)Everytim you call they say two things in same a)sir it is not possible on weekends can you go on weekdays please b)everytime when you request to connect the call to manager same responce "Manager went for Lunch" any time you call morning, afternoon, evening same reply "Manger went for Lunch".
Why all these conditions are not clearly mentioned in the movie vocuher, did I call to buy movie vocuher, you india today /big city promotions had called several times a day that sir please take pease take it it will be very useful.
One more point bigcity promotion uses www.bookmyshow.com website only to book the ticket.If movie/theatre is not shown in this website then tehy wil not book the movie ticket.But one one more thing here there was a situation movie to be releases on friday may showup in bookmyshow by tuesday it doesn't mean indiatoday/bigcity will book the ticket because there database will not be updated till thursday but by thursaday all the tickets will be soldout .
You pay 588.00 INR for movie vocuher and pay 1000 INR for Phone Bill.
When you ask why you keep a call on hold for long time they say we get lot of calls from all over India so it will take time, if they don't have enough infrastructure to handle the calls then why do you sell offers.
Below is the address and contact for bigcity
Big City Promotions
No : 10
C Wing
Mital Towers
MG Road
Bangalore : 560001
Email : [protected]@bigcity.in
Telephone :[protected]
Fax :[protected]
Website : www.bigcity.in
Regards,
Rajendra
I had recieved a Movie Gift Voucher from BigCity Promotions/India Today by paying 588.00 INR.
let me know answers for below questions,
1) In booklet it is mentioned to send SMS of the booklet number to activiate the offer but where it is mentioned can I know .Finally when I called the customer care number[protected] phone will be received atleast after 10 min only after keeping on Hold just to increase the phone bill) .Customer care person itself not clear which booklet number has to sent and she says send SMS to[protected] with message "INDIATODAY Booklet number" I asked her first let me know where is the booklet number and she is not sure about that and said will be calling after some time but i never recived an call from your side.(Confusion is booklet number of the invoice or they are voucher number).
Finally just to check my luck I had sent SMS to[protected] with Book ID M1988( which was very diffiult to read taht it was "I" or "1" in M1988 with such very low quality of Invoice printing) finally it was correct.
I had called customer care(which will be picked only after 5-10 min kept on hold to increase the phone bill again) again to check that did they receive the message and activated my booklet.Finally they confirm activated on 27-05-09.Means only three more days left to use first voucher as per terms and conditions
2)I had called customer care next day to book the ticket for saturday 30-05-09, movie which I want to see is not located in there selected theaters, so finally I couldnt book the ticket through movie voucher.
3)Again in june when I had called up to book a movie ticket this time again new intresting point they said, everytime you book a movie you need to send an SMS of Voucher ID.Where the hell all these details are provided that you had to send everytime whenever you have to book a ticket.Any way I had sent SMS and called nextday, trouble starts again here they cant book a movie ticket for new releases because of high rush.There excuse here is ony 2-5% of movie tickets are alloted to this movie voucher so it will be booked very quickly so it is not possible if you call very lately on thursday for new relase of friday.
4)In June ending keeping in mind that I had to call early to book a movie ticket for new release I had called up on wednesday itself this time there excuse is new movie list is stil not updated in our database so we cant book a movie for new release.
5)Everytim you call they say two things in same a)sir it is not possible on weekends can you go on weekdays please b)everytime when you request to connect the call to manager same responce "Manager went for Lunch" any time you call morning, afternoon, evening same reply "Manger went for Lunch".
Why all these conditions are not clearly mentioned in the movie vocuher, did I call to buy movie vocuher, you india today /big city promotions had called several times a day that sir please take pease take it it will be very useful.
One more point bigcity promotion uses www.bookmyshow.com website only to book the ticket.If movie/theatre is not shown in this website then tehy wil not book the movie ticket.But one one more thing here there was a situation movie to be releases on friday may showup in bookmyshow by tuesday it doesn't mean indiatoday/bigcity will book the ticket because there database will not be updated till thursday but by thursaday all the tickets will be soldout .
You pay 588.00 INR for movie vocuher and pay 1000 INR for Phone Bill.
When you ask why you keep a call on hold for long time they say we get lot of calls from all over India so it will take time, if they don't have enough infrastructure to handle the calls then why do you sell offers.
Below is the address and contact for bigcity
Big City Promotions
No : 10
C Wing
Mital Towers
MG Road
Bangalore : 560001
Email : [protected]@bigcity.in
Telephone :[protected]
Fax :[protected]
Website : www.bigcity.in
Regards,
Rajendra
regarding false promise made by the reprentative to cheat the others
When I had received this offer from India Today Book Club, their representative had called to check if I was interested in the offer. Since I had already planned my vacation in june, I asked the representative that I would ONLY be interested if they can guarantee my hotel bookings for the said dates. I even mentioned to the representative that if i cant get a booking for these dates, i was not interested as I dont have any plans for vaccation for the next one year. The representative confirmed to me that the bookings would be done & mentioned that all i I would need to do is make the payment through my credit card instantly & within a week they would be sending across the booking details.
True enough, I received the packet on a week, but was quite shocked to find that it was not a confirmation of my booking at all. It only contained a booklet numbered 001933 alongwith a form with instructions to fill the same and send it to Premier Sales Promotions Pvt.Ltd., Post Box No.5042, Bangalore – 560 001. It was quite shocking for me to know that I had to send this to the above address & they would send a promo code confirmation letter within 10 days of receiving the packet.
I was quite apprehensive about sending it by Post, but unfortunately, I had no option but to send it ONLY by post as it only had a Post Box Number. I finally posted the same. I had hoped to receive a quick response from them and kept waiting. When I did not receive any response till 4th june, I had enquired with the India Today Book Club and they provided me with the contact No. of Premier Sales Promotions Pvt.Ltd at Bangalore. I subsequently called up Premier Sales Promotions, but they told me that they did not receive the packet.
As the represntative topld me i finally book my air ticket too.
in support of my above given statement i.e. promise made by representative i have the recording of that particuler call.
I seek your help to get my booking conferm immediately so that i can enjoy my vacation with my family.
Thanks and regards
Shiva([protected], [protected])
When I had received this offer from India Today Book Club, their representative had called to check if I was interested in the offer. Since I had already planned my vacation in june, I asked the representative that I would ONLY be interested if they can guarantee my hotel bookings for the said dates. I even mentioned to the representative that if i cant get a booking for these dates, i was not interested as I dont have any plans for vaccation for the next one year. The representative confirmed to me that the bookings would be done & mentioned that all i I would need to do is make the payment through my credit card instantly & within a week they would be sending across the booking details.
True enough, I received the packet on a week, but was quite shocked to find that it was not a confirmation of my booking at all. It only contained a booklet numbered 001933 alongwith a form with instructions to fill the same and send it to Premier Sales Promotions Pvt.Ltd., Post Box No.5042, Bangalore – 560 001. It was quite shocking for me to know that I had to send this to the above address & they would send a promo code confirmation letter within 10 days of receiving the packet.
I was quite apprehensive about sending it by Post, but unfortunately, I had no option but to send it ONLY by post as it only had a Post Box Number. I finally posted the same. I had hoped to receive a quick response from them and kept waiting. When I did not receive any response till 4th june, I had enquired with the India Today Book Club and they provided me with the contact No. of Premier Sales Promotions Pvt.Ltd at Bangalore. I subsequently called up Premier Sales Promotions, but they told me that they did not receive the packet.
As the represntative topld me i finally book my air ticket too.
in support of my above given statement i.e. promise made by representative i have the recording of that particuler call.
I seek your help to get my booking conferm immediately so that i can enjoy my vacation with my family.
Thanks and regards
Shiva([protected], [protected])
India Today Book Club — SWATCH WATCH MISSING - REG
I had just recieved my ordered packet from bluedart courier with podas [protected] delivered by Nagi Reddy at 9:30 pm (i.e 19/08/09), To my
surprise this courier is having only one watch instead of two watches
and that Reebok which is free for Swatch Crono and the same is
missing, I immediately tried for call centre which is opened only
between 0930 to 1830 and felt disappointed. So, Im mailing from my
held, I had payed the amount of Rs.3300/- to the delivery boy,
my order and invoice numbers as follows..,
Invoice no:ORA[protected]
Order no:OGA[protected]
Request you to do the needful.
Thnks&Rgds,
Rajesh
we should not believe these sort of fraud companies they promise something and they deliver something we should be very cautious while dealing these sort of companies.
And unfortunately we do not have any mechanism to prevent or arrest these sort of willful fraudsters ..
thanks
shekar
And unfortunately we do not have any mechanism to prevent or arrest these sort of willful fraudsters ..
thanks
shekar
I too have purchased movie vouchers. Every time I call from Pune to Banglore I spend lot of money. Today(26/09/2009-SAT) around 10 am I tried to book a ticket for a movie in Pune. The telephone attendent at the other end said we are booked now till 3rd October 2009 and we cant take your bookings till 30th/9/2009 and asked me to contact only after 30th.
It is rediculous when we want to see movies we cannot and when the India today club is free to work they will book our tickets. They have considered us fools to have association with the club.Once we pay their dues they are not bothered and we have a pressure o[censored]sing tickets every month and when at the end of month, we ask for booking they say we are busy. I have lost too such passes and feel sorry that I fell pray of this club.
The process they mentioned in their booklet seems to be simple however when we try to use it we pay more on phones and we dont get bookings.
Can the club look into such situation and help customers and make arrangement so people can enjoy movies when they want and not at the wish and freeness of club staff..
It is rediculous when we want to see movies we cannot and when the India today club is free to work they will book our tickets. They have considered us fools to have association with the club.Once we pay their dues they are not bothered and we have a pressure o[censored]sing tickets every month and when at the end of month, we ask for booking they say we are busy. I have lost too such passes and feel sorry that I fell pray of this club.
The process they mentioned in their booklet seems to be simple however when we try to use it we pay more on phones and we dont get bookings.
Can the club look into such situation and help customers and make arrangement so people can enjoy movies when they want and not at the wish and freeness of club staff..
All these complaints are very true. Premier Sales is giving only POBox address, therefore you have no option but to send the documents by ordinary post. Further the ph no provided is always busy.
I am unable to understand why the hell India Today Book Club is not dealing with the customers directly FOR GIFT VOUCHER? Why the hell Premier Sales is not giving the Address of some building or Premises?
Both India Today Book Club & Premier Sales are bloody CHEATERS & FRAUD. Criminal cases need to be filed against their owners.
DR.K.L.UKEY
NAGPUR
21/11/09
I am unable to understand why the hell India Today Book Club is not dealing with the customers directly FOR GIFT VOUCHER? Why the hell Premier Sales is not giving the Address of some building or Premises?
Both India Today Book Club & Premier Sales are bloody CHEATERS & FRAUD. Criminal cases need to be filed against their owners.
DR.K.L.UKEY
NAGPUR
21/11/09
I agree.. These ppl cheat customers. Please do not apply for India Today Book Club
India Today Book Club — false promotion
Dear Sir,I am Rajasekaran from chennai. Let all the people be alert about a cheating company in the name of a so called reputed cheating company called India today (living media)
A call center employee from India today book club called me in my mobile and informed me that there is a scheme for Rs.3198/- wherein you can avail 2 niights and 3 days holiday package of our choice any where in India along with two way Airfare. Eventhough i was not willing to beleive since it was not viable proposition, due to the perrsistent calls from the ITBC call center employee i said okay i will make try and swiped my card thro IVRS for Rs. 3198. before swiping i asked the call centre employee to mail me a mail confirming me that the air fare is free which he promptly did.at the time of hanging the receiver he informed me that we will get our voucher within 7 days. To our shock we received a parcel of books and cds with a invoice for 3198/- when we called the call centre they we are not answering properly and also mention pls log in to some site to claim the free gift. But when we opened the page it said pls take printout of this voucher and send it to some X travel agency along with 800 Rs as charges. I felt so cheated and humiliated that a magazine which talks about ethics in public life is nothing but a NO 1 cheating company. People pls before and dont be gready. Never deal with this company even if they are saying they are giving gold as free.
India Today Book Club — false promises made
I purchased Reebok fitness kit from India Today Book club in Feb 2009. My ITBC number is ITBC09868748. When i received the packet, track suit was missing from that. I denied to accept from courier guy. Now after making almost 1000 calls and many emails to their customer care, i received Rs.1205 instead of Rs.3198. I would rather say that it is a india today fraud club. Now their customer care say that they cannot do anything on my case. According to them they have escalated my case to their higher authority and if they are telling me to go some Connaught Place address and meet Mr. Rohit. and they can do nothing to help me. Now it is more than one year and i am still awaiting my Refund. They have crossed all limits of false promises. I can name each and every person to whom i had talked in last one year. The name of customer care person's are as follows: Justin Fernandes, Rashid, Azeem Khan, Jitender. I am still cluesless if i will get my refund. I would request everyone to beware of India today book club. They are no. 1 fraud company in India. I am going to file a case in consumer court very soon. I will make them pay heavy fine for my harassment.Vijay
very good vijay, pls go ahead for complaint for this kind of bustards...thay also called me and offered Rs55000 as prize money to buy any of their mother's vagina product...but I enquired a lot b4 proceeding and tried calling in customer care it was found false and they had tie up for bank card pin using so it clicked my mind and I enquered with banks that they named. Banks were clueless about any such tie-up. God saved me. But go ahead for complaint.. ALL THE BEST>
Rohan Chakraborty
ahmedabad(gujrat)
Rohan Chakraborty
ahmedabad(gujrat)
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indiatodaybookclub — Cheat the consumer by false promises
Dear Sir,In Aug.08 India today book club had sent me an offer that if I buy 4 cd's at rs.648 then I will get addidas shoes @700 + 1 Tupperware Lunch set free + Diamond Jwellery for 5000 free.
Out of this I sent money for Addidas shoes. After a great follow up with my own money I could get my shoes in Dec.08 but since then I have called them at least 50 times - spending my own money on std as they do not have the toll free number.The makt. executives are too arrogant and cheaters as they promised 5-7 times that I will get the free gift in 15days/7 days . I even spoke to the floor superviser who also promised to reply within 1 hr. But probably they are given that kind of training that they should not reply.
The worst part is that you can not reach to The Manager .
They should be penalised for fooling the consumers .
thanking you,
satish oswal