[Resolved]  IndiaMart — fraud in commitment by website promotion company

im amit verma. i was opted indiamart after they conviced me to promote my product on internet. last year i was charged 15, 000/- for promotion but i didnt get response. this year i decided to switch to other options such as alibaba and sulekha but one of there executive commit me gud business after he has realised that my promotion was not properly done. he made me alluring promises .i hav written proof of him. he took a advance of rs.10, 000/- from me, assuring me to take balance after i do all commitments. but then i called him . indiamart has fired him from job. new executive said that indiamart is not responsible for that guy. i asked them to give my money back . he said company once take advance will not return any sum. still when i see that nothing done i refused to pay them balance cheque and they barred my webpage.

www.indiamart.com/forgemenindia

pls help me.

amit verma
[protected]
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Nov 22, 2018
Complaint marked as Resolved 
Verified Support
Sep 03, 2011
IndiaMART Customer Care's response
Dear Mr. Parmar,

Please accept our apologies for the inconvenience caused to you.

We are looking into the issue and will resolve it at the earliest.

Best Regards,
IndiaMART Customer Care Team
Verified Support
Oct 20, 2011
IndiaMART Customer Care's response
Dear Mr. Prakash,

We regret the inconvenience caused to you and our operations team informs us that the refund is in process.

Best Regards,
IndiaMART Customer Care Team
Verified Support
Oct 20, 2011
IndiaMART Customer Care's response
Dear Mr. Gupta,

Please accept our apologies for the inconvenience caused to you.

We are working towards addressing your concern.

Best Regards,
IndiaMART Customer Care Team
Verified Support
Mar 05, 2013
IndiaMART Customer Care's response
Dear Mr. Dasgupta,

We had taken note of your concern and our operations team informs us that the concern has been addressed.

Warm Regards,
IndiaMART Customer Care Team
Verified Support
May 29, 2014
IndiaMART Customer Care's response
Dear Neala,

We had earlier reached out to you, asking for your company details.

Request you to share it with us so that we can look into the matter and address your concern.

Best Regards
IndiaMART Customer Care Team
Verified Support
Dec 02, 2014
IndiaMART Customer Care's response
Dear Mr. Kumar,

We regret the inconvenience caused to you.

We are looking into your concern and will address it at the earliest.


Warm Regards
IndiaMART Customer Care Team
Verified Support
Dec 02, 2014
IndiaMART Customer Care's response
Dear Mr. Kumar,

To expedite the resolution process, we request you to share your company name with us.


Warm Regards
IndiaMART Customer Care Team
Complaint comments 

Comments

Indiamart is a total fraud. They are devils . The customers who posted on their favour - just find out from them after 6 Months. Their stories would be different. They will say they are suffering way too high because of the Fraud India Mart.

I am a total victim. I paid 30 Lakh to Indiamart an year ago by getting tempted with their fake promises. Initially during the duration of collecting the payments, they had been forwarding enquiries to me on a daily basis. Just seeing the no of enquiries i paid the amount in full. After paying the amount, just one Month, i was getting little responses and after which they started avoiding my Calls. Now started with 3-4 inquiries per day, i ended up getting 3-4 inquiries per Month. As far as the business is concerned, if we are getting more leads only, we can materialize something. By getting 3-4 leads per month, what materialization you could expect? Hence, the investment is going total waste. Some persons are earning monthly[protected] /- Rs an for that putting such greatest efforts. But India mart is looting HUGE funds in minutes by fake promises .

The company heads to be arrested immediately. I am undergoing a state of depression now and have thought of filing a Legal proceeding on this company.

Dont go near them. You will get drowned.
Dear Mr. Verma,

Please accept our apologies for the inconvenience caused to you.

We are looking into the complaint and shall resolve it as soon as possible.

Best Regards,
IndiaMART Customer Care Team
Hi,
This is Arvind from Sam Auto Components Pvt.Ltd.Ghaziabad, yes the Indiamart is group of cheaters they have approched me to promote my business on Indiamart & charged me a sum Rs.16545 in 2 part payments on 2nd Nov-10 & 10th Nov-10.They have commited me for :
- 1 mini catalouge
- 1 year on line promotion
- 9 months rotation banner & half year sky scrapper
- 1 year maintanance
- 1 year call me free & sms service
- 1 year sell offer posting

As on 3rd of Dec-10, I have recieved only mini catalouge which is duplicated from othersites after several follow ups.No on line promotion, no call free service, no sms nothing more.my contact no.is [protected] & email address is [protected]@gmail.com.If some body can advice me what can i do ?

Thanks

Arvind
At Present India Mart Sales Executives are in touch with me, I am in a mind to go or not to go, Can anyone other than from India Mart will suggest me what to do
Dear All,

Once again India Mart has proved that it is not Customer Oriented Portal. It’s not like pay money get service. It is like pay money than again pay more money than may be or may not be... It’s been a long story and going to be continued. They were (executives) talking, talking and talking last four months and no results. While making members they commit so many things and thereafter after getting payment they will tell you that you have to call promotional team and case will be transferred from one man to other. Also one of the senior most executive from India Mart (Mr. Amar Singh, Kolkata) has visited on 22nd March at our office after our file has been transferred from 3 executives and after long discussion promised within 2 weeks you will get several enquiries as they are going to do premium promotion of our Company for 15 days for no cost because we have refused to pay another Rs. 12, 000 for trust stamp. Because by now we understand that we paid Rs. 15, 000 for nothing and no trust anymore to pay another Rs.12, 000/- for anything. So we have told the gentle man that we will definitely pay for this if we were getting enough and genuine enquiries after 15 days because earlier we have already got few of enquiries which are not related to our Business at all. But now when we called him 2 days back and asked for our case status than he told you didn’t got a call from delhi office. We have asked for what and he told your case is handed over to delhi. So, no surprise for us and the same result has come. It is like Govt. Dept. And file will be going from one place to another.

But now we are very much sure that we are wasting our time and money with India mart by calling them and sending emails. So, we request to chief executives of India Mart to return our Money immediately because we haven’t got for what we have paid?

We don’t want any further assistance from India Mart regarding our Business Promotion and don’t want any further call from them too.

Please advise how the money will be collected??

Br,
Nirmal
Marc 3's reply, Dec 7, 2016
This is something which i want to tell about indiamart a reknown marketplace of India i was working with this organisation by last 1 year on 3rd party payroll but i was appointed in the indiamart premises only but my pay roll was on another 3rd party vendor. Now due to the currency change, indiamart got a revenue crunch.Past 3 days back the founder of the company Mr. Dinesh Agrawal came in the office premises which is in Advant bussiness park, Noida and floted a very beautifull lines that due to the currency change we are going through some financial cresis as the revenue of the company go lt decreased on a rapid scale. So we are freezing the hiring in the company but he insured us that there will be no firing also and we will manage the whole work between us only without hiring extra manpower.
But today my manager asked me to come to his cabbin at 3PM and he say's that i have to left the job as company is doing cost cutting...and i was like "really"...
I asked him the reason that why me then he says it is not on your performace basis. It is because the management decided that we ask people to left the job and to serve a resign today only.

Then i was in a big mental trauma that what has been happened in the couple of minutes as my whole life has been changed.

I thought might be i am the only one who is targeted but when i went out then i heard this thing is been doing on a high scale...

And about 50..60 people on 3rd party pay roll asked to leave without any reason. And the people on indiamart payroll are still working in there respective department and not even an single employee has been asked to leave.

Is this is the way to treat the employee.

I am the only person who is looking my whole family...now at this moment what will i do..

Is this is a employee satisfaction...is this is a way to treat people...

I am in a big mental trauma and not getting any way that how to handle the situation...but really want to help me out..because i am not the only one there are many more like me who have been targeted like this...

Think about it ...if they have this kind of employee satisfaction then how will they work for suppliers
Indiamart Intermesh is the biggest cheater, because i m also one of them as like u people they always try to make fool and tryinh to smaching money . i executiuve come and simply sella product on first week after hosting 2nd representative come and informing this existing service is not suits to ur company either go for a website or sit keep silent indiamart not give results to u . because ur product is not upto the mark ... if in case client go for a upgradation and make a website after 1 first weel of all sattelment 3 rd executive come and inform take a trust seal i[censored] not go for this ur listing will not on good position for that u cant get a good query and they very simply refuse all past commitment ... if in case u take a trust seal 4 th one execitive come and they try to sell a star supplier and definetly they beir[censored] very easily ... but dear frendscan any one tell me where is the busienss enquey which is related to our industry ... and lets we accept a things indiamart a good portal laks & laks of enquery are comming so what are those inquery which they are selling as a trade leads ... Dear i m very sure all tradeleads of indiamart our enquery because they have a CC copy and very easily they catch it ... and very simply we are becomming a fool every day .
God bless U all...
Do not waste your money and time with IndiaMart. Worst service providers I have seen ever. They have no idea what they are doing. Sending new hires all the time who know nothing about your company and/or your problems. They just keep asking same questions over and over again. They don't keep a record of your prior interactions with them. Their "Executives" call to make an appointment and then never show up. Site is slow as it is running on some old server from the 90's. IndiaMart's manager at Indore office is a liar. In order to avoid meeting, he comes up with lame excuses.
I am pretty sure that I won't waste my money with them in the future and also will make sure all my friends/acquaintances who are their subscribers also cancel their membership with IndiaMart

-A very disappointed IndiaMart subscriber.
I not as an employee of the IndiaMART but as friend of yours would like to suggest you to register your complaints and value feedback on IndiaMART customer helpline no.[protected].

Before this please remember that you have name of the executive and his manager.
Also assure that you have given enough time and opportunities to the people who have sell and served you the services. Also be cool and calm while dealing about your complaints, give them time as they also human being and have there own limitations. This all out of my own experiences as many a times its happen that I have tried to help my customer but he doesnt ready to even listen to me.

You can always trust IndiaMART.com---

Regards,
M S Kadva
Dude
Indiamart not only takes money but also takes your customer ans shares with every one in your competition. They also cheated me. I gave them 49K for domain name, hosting, promotion. They had their limit in advertising, now they are just doing fraud business. They are not able to complete the promises and commitments, even if its given in writing. You will get justice butr what about others.

I suggest for the domains and web hosting or a pure web site always go for the Web Hosting provider.
In them some are not good, and some are very good. I am registered with Insight Innovative SOlution, they did S.E.O. for my website and now i don't even need and portals. My own website is making money for me. I know one guy from this company you can contact him on [protected] - Navin
Dear Mr. Shafeeq,

We regret the inconvenience caused to you.

We have taken note of your concern and request you to kindly share your company name so that we can take the process forward.

Best Regards,
IndiaMART Customer Care Team

INDIA MART WEB SERVICES — FAKE SERVICES

Dear Sir,

With Due Respect i want to Inform that i had finalized a contract with your company for INDIA MART WEB SERVICES on last 09.05.11 and at that time i paid a cheque for HSBC BANK-116615 as a advance money for the agreed amout of Rs 16545 but unfortunately i didn't get the agreed services from your company on time as agreed so kindly refund my advance amount paid to you as soon as possible.

MY FIRM'S DETAILES ARE AS FOLLOWED.

KRISHNA EXPORTS - 91,KRISHNA NAGAR,SHEKHAWAT MARG,SIRSI ROAD,JAIPUR-302012,TEL NO[protected],MOBILE-[protected].[protected]@yahoo.com

So kindly do the needfull.

thanks

Jinesh
Please do the needfull
Dear sir/Madam

This is Kuljeet from Safkon i m running a small security business in Delhi.

I was trapped by the sales people of India Mart to join them as for advertiserd for my business.

Area sales Manager (Vishal Bansal)Himself came to me and lured me with so many facinating concepts of indiamart(BUT ALL FAKE) .

after the full payment is gone to them noone is coming here to help me and not a single commitment was kept so i m really disappointed by the services of india mart and suggest other businessmen as well please don't fall in their lucarative offers as you will be regreting like me afterwards when you will have to spend your precious time in chasing these frauds and still no one will hear you. BE Aware Of India Mart & Just Dial They are there to cheat you and your money not to promote your business.
I just want ask Why Indiamart create a webpage using user company's name and display your products without ur permission???

Moreover there is no way u can delete that profile created by ppl of Indiamart.

They do so, to collect inquiries send by customers to free members and provide them to Paid members in same category!!!

WHAT A SHAMEFUL TASK!!!

Anuj Jain
PH: 0-[protected]
IndiaMART.com is fully fraudial compnay, i requesting to all pepoles, please do not pay anything to this compnay.

BEWARE OF INDIAMRT
I m Brahm Prakash . i opted indiamart after they conviced me to promote my product on internet. In April 2011, I was charged 16, 500/- for promotion but i didnt get response after sometime one of there executive "Sarvagya Uppadhyay" commit me gud business & 3 years subscription if I pay 31000 in total including 16500. he made me alluring promises like u will get a trust seal logo on your site, many more commitment like this, he took a advance of Rs.10, 00/- from me, assuring me to take balance after i do all commitments. but now he said that I didnt maid such commitment, your first 16500/- was for only catalogue designing etc..I even not had a single call, nor i have balanced in my India mart account (I have paid 26500 till now) if i want to buy any call.now i asked them to give my money back . Please advise What should I do now.
means India Mart is totally fraud, opt for Just Dial, It will give you more business.
im Brahm Prakash. I paid India Mart 26, 500/- from April till now. Even then I dont have a single call, moreover i dont have a single point in my India mart account so that ia can buy a call. their executive "Sarvagya Uppadhyay" made all fake commitment to me. i have been cheated by India Mart.now i am asking them to refund, lets see what happen next...
India Mart is totally fraud.
Same problem with me, but I have registered my complain to consumer forum,
now India mart is agree to refund some amount but now I want my full amount to be refund,
so I advised you to take legal action against India Mart.
they are group of cheaters.
Same problem I am facing. India Mart is a Group of Cheaters. but I have registered my complain to Consumer Forum,
and now they are agree to refund some money of total amount. but i want my full payment to be refund.
so I suggest you to take a legal action, so that we all can protect ourselves from such fraud executives.
I am agree with the above complaints against IndiaMart and I am also experiencing same thing. They are good unless until you pay and after payment they disappear. The sales team of indiamart is full of liars. The website they built is useless and only a templates. They just copy paste the contents with useless keywords. The most interesting fact that after website, they demanding more money by new ways that you will be on top of our list if you pay for this or that. They are not promoting the company. If we asked for information of business inquiry, they said you have to buy credit point to get the information of desire buyer and this is only for members, and if we ask them that we are member of indiamart then the answer is you are not member yet. You pay for website only and you have to pay more about 27k for become a member and 5k more for get trusted seal.

This is how they try to fool the people and get there hard earn money by fraud. They are the biggest fraud i have ever seen.

Don't go for Indiamart as they are biggest fraud. and some comments in favor of Indiamart are commented by their persons.

NRD ENTERPRISES

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