[Resolved]  Indian Oil / Citibank Credit Card — connaivance/malpractice

Address:

Gautam Buddha Nagar, Uttar Pradesh

The credit card which is Indian Oil and citibank- sponsered is useless at some of the Indian Oil outlets in NOIDA and Gaziabad and may be in many other districts.However more surperising is the difficulty in redemption of 'earned' TURBO POINTS.The citibank doesn't redeem when the bill is being paid NOR it will take responsibility of the earned TURBO POINTS.The other day the Indian Oil outlet at in Sector 41 ( Old Dadri Rd) did not entertain card and one m/s DOLLY MOTORS when enquired if it could fill up petrol in lieu of Turbo Points I had on the card , the attendant went and enquired from inside and confirmed in affirmative. Now I am surprised to have a bill of 2000/ on the date 29/6/2012 -ref no. [protected].On 8/7/2012 one fellow at Suman Petrolium Gaziabad sitting in the office of the Petrol Pump took the card and declined to entertain with the pretext that they do not have citibank a/c and they have a/c of some other bank!!!! When I asked for the manager of the pump he was not to be found.This is the state of affairs.The two so called giants 'Indian Oil' and the 'citibank' are cheating and fooling the public.