[Resolved] Indian Oil Corporation — leakage - not attending

amarendradey

from Mumbai, Maharashtra

Address:

Chhattisgarh

being a consumer bearing number 8289 of M/S SAI PRASAD GAS AGENCY, 1/6 VYAPAR VIHAR, BILASPUR, CG[protected] reported for leakage of gas from regulator in the morning at about 10-30 am. today i. e. 16.08.2011 though it is occurring from 13.08.2011. But as up to 17.30 no one attended in spite of promise, when i rang again, it was replied that it is not possible to attend today - no manpower we are having now. Is it the service of an organization like repute and that also in emergent situations when accident may occur at any moment. If so, who will be resposible for that?

Being a reputed organiztion is it not the responsibility to look into the safety aspect of the consumers.

SWAGATA DEY,
C/O AMARENDRA DEY,
PA TO CHIEF VIGILANCE OFFICER,
16/2, NORTH EAST COLONY,
SOUTH EAST CENTRAL RAILWAY,
BILASPUR - 495004,
CHHATTISGARH.
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sS.ramachandran

from Chennai, Tamil Nadu

Indian oil corporation — not attending lpg Gas leak

My Name is S.Ramachandran,plot no.14,lakshmi avenue,Madanandapuram,porur,chennai,my consumer No.52701,my Mobile No.[protected] Gas agency Name .Shiv shankar Gas agency,porur,chennai.I have been harassed by this Gas Agency for getting my refill of LPG cylinder.
They inform us that for booking of refill cylinder 1.) I should wait for more than 25 days from the date of the receipt of the previous cylinder 2.) They supply the cylinder only after 15 days from the date of booking of the cylinder for refill. So ultimate I got to wait for nearly 40 days to get a refill cylinder, the purpose of possessing double cylinders is being defeated, I request you to kindly arrange to settle my grievance at the earliest. Otherwise I may be permitted to book another gas cylinder in the name of my wife which I suppose will give me some solace. Thanking you in anticipation