[Resolved]  Indian Oil - Image Filling Station — Reading manipulation, overcharging

Address:

East Delhi, Delhi

The 'Image Filling Station' at Mayur Vihar Phase-1 overcharged me two times earlier by Rs 500, and today they tried charging me an extra amount of Rs 910. The modus operandi is:
1. Instead of retaining the meter reading till the customer has seen and agreed with the amount, the petrol pump people will quickly bring it to 'zero' and claim that they had shown the reading (inflated!) to the customer. The first two instances I faced fall in this category.
2. They now manipulate the meter reading! Today they changed the reading from Rs 1890/- to 2800/-. When we challenged, they quickly changed the stance that the reading of 2800/- was for some other car! How can the reading of some other car appear in the petrol pump machine where we were still standing.
When I challenged and insisted to meet the owner, or to call the police, I was offered a 'bribe' not to pay for the petrol today! The name of the operator is Sachin and his Supervisor was Imraj or Imzan or a similar sounding name.
There seems to be a systematic approach of overcharging at this station. Quite often we have felt (though not verified) that we pay few hundred extra in comparison to other stations!
I sincerely hope someone checks their machines if these are manipulated to show higher readings, or have a mechanism to randomly show higher amount.
Sanjay K Gupta
[protected]