[Resolved]  Indian Overseas Bank's Visa Debit Card — UNREALISED PAYMENT BY DEBIT CARD

Dear Sir,

We had purchased a jewelry diamond set on 06.05.2011 from the Sect 18, Noida branch of Tanishq. The total cost of the set was around Rs. 63783.00 ( Tanishq Bill no. TNO/CM/1108, dated 06.05.11). This payment was made thru two debit cards.
However, payment of Rs. 13783.00 ( which was first made thru my IOB ( Sainda branch) debit VISA card no. [protected], got bungled as on the first attempt thru the IOB's VISA debit card, we were told by the Tanishq staff that payment could not be realized. We, therefore, paid Rs. 13783.00 from our third debit card. But, on checking our IOB account statement( Sainda SB A/C no. 1959), we observed that Rs. 13783.00 had actually been debited to Tanishq on 06.05.11. So Rs. 13783.00 have been paid twice to Tanishq. However, Tanishq Noida branch denies that they got money twice.

You are requested to look into the matter and pay back to me Rs. 13783.00.
Request you to respond at the earliest.

Regards,
Tarun Kaushik
SB A/C No. 1959
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Aug 13, 2020
Complaint marked as Resolved 
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diamond set — payment deducted twice

i nave a call from india today that i have an offer of 6cent diamond set of worth Rs.30000, for that I have to pay only Rs.15499.00 only. I said that I have no money and if they can take the amount on monthly instalment. So they agreed. But the total amount was was debited from my account. Then another call came on the next day and Mr. sahil told that he will credit the total amount in my account by 72 hrs but I have to do the another transaction of the same amount for the product. So I agreed and the amount was paid by me. He said that the product will be dispatched by courier and will reach within 15 days. but another day I found that Rs.30998.00 were debited from my account and I was shocked. Today 10days are over and no credits are there in my account. I phoned on the no.[protected] but the call is rejected. Iam shocked and dont know what to do. pl. help me out of it.

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