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Indian Railways Complaints & Reviews

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Updated: Jun 25, 2026
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Indian Railways reviews & complaints page 299

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S
Subhakanta Samal
from Mumbai, Maharashtra
Feb 6, 2009
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Sir

Most probably you would have seen the General Compartment of Express trains on the move on railway tracks or at station waiting for a green signal. What sort of rule allows those compartments to be overbooked in majority of cases, to such an extent that people who board on the them find it difficult to even stand straight? Is it because they are poor or they don't complain or you are sure you would never get into such a situation (Ofcourse you don't have to care for poor people by dint of whose hard labour you are surviving in this country...in this case)?

Can I suggest you to take up this matter and add some more bogeys of General Compartment, atleast in Express trains and not allow those bogeys to be overbooked to such an extent that passengers don't have enough space to stand. To implement this solution you may have to increase the fare little bit which would be acceptable rather than robbing the poor people of their dignity as a human being to survive in India.

Eagerly waiting for your implementation or reply (with reason, why it can't be so?).

Thanks
Subhakanta Samal
Aug 14, 2020
Complaint marked as Resolved 
You are talking of dignity in India ? Is that a joke ? This is a slum dog country where more than 100 people are cramped into a coach like filthy pathetic animals. No other reason. slumdogs dot wordpress dot com
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    B
    B Prasad Raj
    from Hyderabad, Telangana
    Feb 5, 2009
    Resolved
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    pan no or pan card not at received
    Aug 14, 2020
    Complaint marked as Resolved 
    Dear Sir
    In Secunderabad region, Dilshukhnagar reservation center has 3 reservation counters. But, in the afternoon, from 2 to 2:30, they are closing all the 3 counters, and telling that it is lunch time for them. I have never observed closing counters like this anywhere. May be when they are changing their duties, they may take 15 minutes break if there is only one counter. But, here even there are 3 counters, they are closing these 3 at a time. This is lot of inconvenience to the passengers, who are going to book their tickets. Please look into this matter and see that there is atleast one counter running without break from 8 AM to 8 PM.
    thank You.
    with regards
    P.Srinivas
    dear sir
    i was travelling on[protected] in intercity express 2705 4rm warangal to secunderbad and i could find a ground nut seller/vendor lady occupying seat and was reluctant 2 give the seat when asked and was abusing me in a vulgar language and repeatedly saying that she pays 350 rupees 2 officials, and she travels daily and and she got down at moulaly station and i want 2 know why a vendor is allowed inside superfast express and why T.C has not come 2 check the tickets. this is creating nonsense 2 passengers esp who has taken tickets after standing along queque. kindly check vendors(not appointed by railways) 2 be not allowed inside atleast superfast express and make t.c to check tickets
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      P
      Pankaj Kumar
      Feb 4, 2009
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      I am submitting this complaint from Bhagalpur railway station. Gatekeeper for the 1st class waiting room did not allow me to use the waiting room even when I am having a valid ticket and he started making argument with me.
      According to rule, anyone can use the waiting room within the 1st hour of the train arrival. My train arrived at Bhagalpur railway station at 4:55 AM and I have come to waiting room at 5:30 AM.
      Aug 14, 2020
      Complaint marked as Resolved 
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        V
        VINOD CHAOUDHARY
        from Mumbai, Maharashtra
        Jan 31, 2009
        Resolved
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        plz release our refund as earliest as possible

        From: rajesh sharma <[protected]@yahoo.co.in>
        To: [protected]@irctc.co.in
        Sent: Saturday, 31 January, 2009 5:18:06 PM
        Subject: Re: Refund of PNR No. [protected]

        release our refund as earliest as posible

        From: rajesh sharma <[protected]@yahoo.co.in>
        To: [protected]@irctc.co.in
        Sent: Saturday, 31 January, 2009 10:26:57 AM
        Subject: Re: Refund of PNR No. [protected]


        Sir,
        Do needful & oblige us.
        --- On Fri, 30/1/09, rajesh sharma <[protected]@yahoo.co.in> wrote:

        From: rajesh sharma <[protected]@yahoo.co.in>
        Subject: Re: Refund of PNR No. [protected]
        To: [protected]@irctc.co.in
        Date: Friday, 30 January, 2009, 1:47 PM

        Do needful & oblige us



        --- On Sat, 24/1/09, rajesh sharma <[protected]@yahoo.co.in> wrote:

        From: rajesh sharma <[protected]@yahoo.co.in>
        Subject: Refund of PNR No. [protected]
        To: [protected]@irctc.co.in
        Date: Saturday, 24 January, 2009, 11:51 AM

        Dear Sir,

        This is very sad to inform you that we dont get our refund of above mentinoed PNR Number till date. we want to know that why are we harrassing by your department. we booked our ticket as on 12.06.08 with transaction id [protected] & PNR No. [protected]. This is very enough to harass us. we send our prob through email with various authority and news papers but there is no response and no hearness. all of the person found blind and domb and unhear .
        who is the responsible for this matter. india got freedom in 1947 but actually govt. is not a democratic or republic representiative of public. public is being harass just like before freedom.

        we are very upset to take this matter.


        Which authority is responsible to sort out our problem.

        Now, We want justice and going to take help with electronic media.


        Regards,

        Vinod Choudhry
        [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
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          S
          Sunil Kumar Agarwal
          from Jaipur, Rajasthan
          Jan 30, 2009
          Resolved
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          To
          Chief Vigilance Officer (Railway)
          Jhansi Mandal
          Jhansi

          Sub : Complaint against my reservation PNR No. B[protected] & B[protected]


          We were coming back from Lalitpur to Kanpur with my family by Pushpak Express Train No. 2534 on 27.01.2009 vide my reservation ticket in sleeper class under PNR No B[protected] for three(3) birth RL WL/30, 31, 32 & other PNR No. B[protected] for one (1) birth RL WL/74 thus upto the last movement from journey start our reservation status under waiting list on 27.01.2009 .

          With reference to the above, we entered in the train in schedule time 12:40 AM to start journey in sleeper class S-12 coach the coach was full. We request to TT on duty to provide any birth to us but he say he has no birth, we again contacted to TT at Jhansi to check Jhansi Cota and release us birth against my reservation if possible but he again say sorry as he had no birth after half (1/2) an hour approx 3:00 AM in mid night we again approach to same TT on duty than he provide me only two (2) birth No.39, 40 in S-7 Coach from Orai photo copy of the same ticket is enclosed for your perusal on which he has noted birth No. 39 & 40 in S-7 in his own writing. while more birth are available in Orai station. When we came to S-7 coach from S-12 coach in Orai station and saw the TT on duty have verbally allotted two birth to other persons in same coach birth No. 32 & 49 after taking Rs.150/ for each birth without any receipt and not provide any birth to us while we ware entitled for allotment on priority, you can understand at Midnight we have faced a lot of problems during the journey with my family.


          Kindly Look in to the matter and take appropriate action against the said TT on duty, we shall feel oblige if you can take immediate action in the above matter and inform us about the same.

          Thanking You,

          Sunil Kumar Agarwal
          260 Tejab Mill Campus
          Anwar Ganj,
          Kanpur
          Ph.: [protected]

          CC: DRM - Jhansi
          Encl : as above
          Aug 14, 2020
          Complaint marked as Resolved 
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            N
            Nikhil Contractor
            from Pune, Maharashtra
            Jan 27, 2009
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            Hello,

            On 27th January 2009 I was booking ticket on line through irctc site in TATKAL Quota. When i checked sits availability in indianrail.gov.in at 7:52:07 Hrs i found that only 37 Sits are available. As per rule it should be 72 for TATKAL. And you can not book tickets before 8:00 AM. So how can any one book ticket before 8:00AM?. I have screen shot of indianrail.gov.in.

            Previously also i had problem with Online Reservation system. But irctc did not respond in good manner.

            What can be done i this situation? Either tickets are booked before Reservation Open time by agents or Reservation system is having some problem. If reservation system is having some problem then it should show faulty result daily. But it is not happening daily.
            BEING AN AGENT SIMILAR PROBLEMS ARE FACED BY ME ALSO, AND DOES NOT REACH TO DEAF EARS EVEN AFTER SEVERAL E MAILS TO IRCTC AS WEL AS ITZCASH
            This happens all the time, I was searching for a tatkal ticket on 22 Oct & as I opened sites at 8, it shows tatkal status as waitinglist of 58, how is that possible, this means that agents book tatkal tickets before 8am
            I also face the same problems even in Online booking and over the railway station counters. When the counter open at the very first day of advance booking. the very first ticket shown waiting list . How it happens. I think there are some underground tieups with railways and booking agents .

            Railway authorities should look into this issue and do needful
            venugopal

            Railway — irctc not working

            I am trying to open the irctc.co.in but its automatically prompting me for authentication id and password. even if i put in my irctc id and password its not accepting. moreover if the page gets loaded then also its not accepting my password.
            Sir,

            I have written the correct age that is 17 years, but reservation clerk was typed 12 years. I was not seen that immediately. After some time I again went to the reservation clerk she was left over due to her duty time is over. I asked any clerk to please checkit and do needful. He argueing with me it is not our mistake it your mistake without seeing the reservation form. After seeing that form his replay is this ticket issued the madam then she has to do it.

            This issue is at Nature cure railwaystation at 1.50pm today i.e., 12/03/2010.

            India Railway — Website IRCTC not working in morning

            Dear Sir,
            I am trying last 2 day for book the ticket jaipur to Abu road in tatkal but every day dot 8.00AM to 8.35AM IRCTC website not working and after when it will start all ticket kota will finish......
            i am surprised that every day is same problem.

            regards
            Mukesh Badaya
            [protected]

            Railway — irctc site not working

            IRCTC site is not working since 5 days. people who depended on online booking are facing problem. Railway authorities should act on this immediately.
            worst site
            Its really frustrating when IRCTC website is so slow that it really try your patience... Jago Rail Prashasan Jago.. India being IT head now still our govt dept are slow in systems...

            Indian Railway — Website not working

            website given for online reservation www.irctc.co.in is just going worst. I cannot access it or book any tickets nor at least view availability of seats website is just not working... please improve or provide a new and secured website for booking tickets.
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              D
              Debabrata Seth
              Jan 27, 2009
              Resolved
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              Dear Sir/Madam,

              This is to bring to your notice that yesterday(26.01.09) i had taken a General Ticket to Dhanbad from Howrah in Saktipunj Express at 10:15 AM in the General Class from Rishra(W.B) Counter. Due to some personal resons i had to cancel my Journey, So i went to the Rishra Counter at 10:00 PM in counter No:-1 for cancellation but the person sitting at the counter refused to cancel the ticket. He is telling this ticket can be cancelled within 2 PM of the same day. But as we know that a General Ticket can be cancelled Within 12:00 Midnight of the same day when the ticket has been purchased. Ultimately after a long altercation the reservation Clerk Cancels the ticket. This type of things unneccesary creates mental harresment and wastage of time to the customer. Plz take neccesary action against these type of Personels.

              With Kind Regards/Debabrata Seth
              Aug 14, 2020
              Complaint marked as Resolved 
              i booked a railway ticket in coromandal express on 05 october.
              details of which are as follows:
              pnr no:[protected], train no-2023, date of journey[protected], class CC.FM howrah to jamui.
              due to agitation in bihar due to maharashra issue this train was cancelled.as per rule if the the tarin is cancelled, cancellation in such case can be done within three working days excluding the day of journey.when i went to jamui staion to cancell the ticket .cancellation was rejected as the staff was refused to do so stating that cancellation should have done within one day.
              Dear Sir/Madam,

              I want to cancell my ticket, which was booked for 8th Feb '09 from NJP to Asansol. But unfortunately this is not cancelling on today due to railway reservation site i.e. www.irctc.co.in is not opening for server problem. So, kindly requesting to you please cancell my ticket as early possible. The details of the ticket are given below :-----


              Transaction ID - [protected]
              Train No. & Name - 5762/APDJ RNC EXPRESS
              PNR No. - [protected]
              Date of Journey[protected]
              Class - SL
              From - New Jalpaiguri To - Asansol JN (ASN)
              Boarding - New Jalpaiguri(NJP) Resv Upto - Asansol JN(ASN)
              Total Fare - Rs232.0
              Adult - 1
              Scheduled Departure - 21.30
              Name - Raju Das
              Age - 027
              Sex - Male


              Note - Acutually this was booked by credit card through online from cyber cafe at Asansol. But writenow I am in Kolkata...at present the irctc.co.in is not opening.

              Please help to cancell this ticket. Hope you will satisfy my proposer as soon as possible.


              Awaiting & revert on an urgent basis.

              Thanking You

              Raju Das
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                A
                Akash Agrawal
                Jan 27, 2009
                Resolved
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                I went to LTT station to see off my inlaw's on 25th Jan 09 on Janeshawri Exp and saw that normal hawkers are freely selling their goods inside the AC coach, though it is not allowed in AC coaches. I complaint about this to the coach attendent, but he simply denied to react on my complaint. I also told this to TC, but he also did very little about this. He just asked the attendent to stop the the hawkers, but the attendend told him that he was afraid of the railway police who support these hawkers and accept tip from the hawkers in place. Later TC did not give me the complaint book also to book the complaint.

                If anybody in railways looking this complaint, please do something to make indian railways proud.

                Regards,
                Akash Agrawal
                Aug 14, 2020
                Complaint marked as Resolved 
                I have traveled many times in III rd AC coach, and experienced the similar problem, I saw that normal hawkers are freely selling their goods inside the AC coach, though it is not allowed in AC coaches.after complaint made to TC and Coach Attendant they have not taken any action.

                It is really a very serious problem, I request to senior authorities to take action against them.

                Regards

                Rajkumar Khetawat
                Hawkers must be stopped to enter in AC coaches, even they should not be allowed in Sleeper coaches, in day time they can enter through sleeper coach also.

                Regards

                Rajkumar Khetawat
                Hawkers must be stopped to enter in AC coaches, even they should not be allowed in Sleeper coaches, in day time they can enter through sleeper coach also.

                Regards

                Rajkumar Khetawat

                Indian Railway — Uncontrolled hawkers

                Dear Sir,

                I have been frequently travelling via Khandwa Junction through meter guage. Since years the hawkers at this junction on platform no 1 charge more than exsting charges at all other stations (decided by railway). When railway rate for mineral water was Rs 10 they use to charge 12 and now when railway had made it Rs 12, they charge Rs 14. There is no control over them. If we argue they misbehave. When approached to station master, he did not take any action.
                yes i am agree with you, when i bought a bottle of rs. 10 we see the seel pack is ok which is wrapped with a blue tape when i opened it i shocked and saw this seal is opened and drink this water, which is not purifier, i travel in the train on 12 june 2009 still now i am suffering from cold and i have consume 600 rs. in my health in the medical.

                RAILWAY DEPT. IS NOT TAKE ANY ACTION POOR SERVICE OF RAILWAY .
                Dear Sir,

                I was travelling in train no 22872 Tirupati to Bhubaneswar on 25.11.2012 in B2 coach seat no.12 from Vijayawada to Palasa. I wish to lodge the following complaints with railway authorities to improve the maintenance of the coaches.


                1.I found cockroaches in the compartment.

                2.one of the toilets is being used as a cabin for storing bed rolls and it is locked and kept under the custody of the attendant thus depriving the passengers of one toilet.Photograph pertaining to this is attached herewith.

                3. The other toilet which is opposite to the one indicated vide item 1 above is very dangerous as there is a metal strip provided on the closing side of the door. Because of this arrangement while closing the door passengers are getting hurt on the backside of the palm below the wrist.The matter was immediately reported to the TTE and i was informed that he will report to the concerned at Vizag station.A copy of the photograph is attached herewith.

                4.The fan in the toilet vide item no.3 is removed and not fixed. Please find the attached the photograph.


                Thanking you,

                A.Srinivasa Rao
                Passenger
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                  Radhikaganeshan
                  from Mumbai, Maharashtra
                  Jan 27, 2009
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                  I am sorry to say that i was travelling with my small son in Indian railway, Netravati Express, on 20-10-08 by A>C three tier and it was a horrifying experiance, there were small-small cockroaches running around in the Train compartment. My son said we should not travel in the Cockroache express, if this is the impression on mind of small citizens of india, what will they think about INDIA. Please take care of small things in future.
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                    D
                    Dr. P.K.G
                    from Bengaluru, Karnataka
                    Jan 26, 2009
                    Resolved
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                    Resolved

                    Dear Sir, I am a senior citizen of Bhopal. When I was travelling to Kerala by Kerala Express on 25/12/08 my bag was stolen away in between Itarsi to Nagpur Station. The suit case was locked with chain. Near about 4000 rupees was lost. The same was happened with 5 more people in the compartments S2 and S3. When I got down to complaint at Ballarsha station the RPF personnels denied to take my complaint. The disguisting thing which we noticed was that there were no RPF personnels in the train and even train superintentend was not present in the train on that day. Sir, This is a serious case which the authorities have to take care of. Now we are afraid to travel in train. Who is responsible for this? Sir Who will answer to this ? Please enquire the same and kindly take immediate action.
                    Hope this will be considered seriously
                    Truly yours
                    Dr. P.K. G
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    Railway — STOLEN OF VALUBLES IN RUNNING TRAIN

                    I THE ABOVE SIGNED HAS RESERVATON ON TRAIN NO. 2450 (GOA SAMPARK K EXP.) FROM H. NIZAMUDIN ON MAY 23, 2009, COATCH NO. S3 SEATS NO. 64-68

                    MY VALUBLES COSTING ARROUND 1.5LAC (DETAILED LIST REGISTRED WITH PHOTOCPIES OF THE PURCHASE INVOICE WITH PANVEL RAILWAY POLICE) WHICH INCLUDES GOLD JEWELLARY, CASH, MOBILES AND DIGITAL CAMERA AND ABOVE HAS BEEN STOLEN IN RUNNING TRAIN BETWEEN SURAT AND VASAI.

                    WE HAD NOTICED THAT OUR BAG WAS STOLEN JUST BEFORE OU R TRAIN HAS REACHED AT VASAI

                    WE FOUND NO GUARDS AND T.T./T.C. IN THE TRAIN TO HELP US.

                    WE HAD COMPLAINED THE SAME WITH PANVEL RAILWAY POLICE STATION

                    THIS IS THE SHAME FOR RAILWAY DEPARTMENT

                    PLS LOOK INTO THE MATTER AND SEE THAT WE CAN GET BACK OUR VALUBLES
                    PADAM SINGH
                    DEAR SIR, WHILE TRAVELLING IN SANGAM EXPRESS FROM KANPUR TO MEERUT IN AC 2 TIER
                    ON 1 JUNE 09 MY SUITCASE WAS STOLEN, DOUBT GOES TO COACH ATTEENDENT
                    Dear sir,

                    This is very painful & unethical from Railways side,Kindly note
                    1.Theft of my purse from Running train,Train No-12812,Train Name-Hatiya Kurla ,I was travelling from Raipur to Bhusaval,valuables of nearly 11000 Rs.My very imp. documents like PAN Card/Driving license/ATM's got lost along with my mobile number & my return ticket from Mumbai to Raipur of samarsatta express also got lost.
                    2.This all happened just train left from Badnera (maharashtra).I was boarding at S6 number 5 birth.
                    3.I have filed FIR at Bhusaval station,now if I have to issue a duplicate ticket for my return.Railway is denying to issue that without I-card they can't do it.
                    Now here I raise my objection if I have lost everything & I have applied an FIR,that too not at my native place,how could I produce a I card & FIR itself is a judicial proof of same.

                    Third very important is anything lost in Railway is railways property & railways dutie to help me in all sort to realize & after not doing so,how could u not issue me my duplicate.
                    I feel I should go against railways in consumer forum for same.PLs assist

                    Ms.Tabish Czar

                    91-[protected]/[protected]
                    I was travelling in Gondwana Express coming from jabalpur to New Delhi on 13th june 2010. 14th June early morning at 1.15 a.m. train stopped at jhansi station and my purse was stolen in which there were abt 25000 Rs. Chain was pulled , police came. But the theif ran away. Coach No. HA1 seat number 9. In 2 tier avc also there is no safety. What is indian railways doing? I want reimbursement from Indian railways.
                    my purse, my mother&#039;s purse purse along with another lady&#039;s purse has been stolen around 4:00am from the train. my wife saw a person removing the handle of the purse from her hand who got down from the slow moving train at end of bilimora station. 3 purses from different ladies has been stolen. he dragged my wife till door along with purse and it would have been worst situation...there is no police in the compartment nor in entire train as per tt M L Yadav who did not co operated at all...they have not worn any batch as well.. there are two TT who are not ready to give their names, they are without the batch and not even supportive to help. After repetitive request one tt said his name his M.L.Yadav but not ready to give his batch number. as per him there is no police in the entire train.another tt from different compartment had a talk with the people who has stolen our purses...they were without reservation when v checked list from tt. ..this has disturbed us a lot n no police in entire train and also such behavior and attitude of Indian railways tt has given a big shock. ..v have also asked for complaint book to tt but he is not ready to give. ..plz guide us. ...n take strict action against such pathetic tts who are running from their duties and might also involved with thief. ..v r v v disturbed n in panic situations. ..pls its humble request to take action also for future n that passengers r not harassed in such way.
                    HANDBAG WAS STOLEN AND GOLD, MOBILE AND CASH WORTH AROUND 2 LACS WERE STOLEN WHILE TRAVELLING FROM NEW DELHI TO MUMBAI IN 12952 RAJDHANI EXP. ON THE 14TH OF OCTOBER AT AROUND 0300 HRS. NO GRP IN TRAIN HENCE NOBODY TO CHECK. FIR LODGED AT MUMBAI CENTRAL GRP STATION WHICH WAS LATER TRANSFERRED TO BARODA GRP AS VALUABLES WERE LOST AT AROUND THAT STATION.
                    A SUSPICIOUS MAN WAS SPOTTED BY A CO PASSENGER WITH A TORCH IN HAND WEARING CHECK SHIRT AT AROUND SAME TIME LOOKING AROUND IN ALL THE COACH WHILE WE WERE FAST ASLEEP . TRIED LOOKING FOR HIM BUT COULD NOT LOCATE AFTER THEFT HAPPENED.HE MIGHT HAVE LEFT TRAIN AT BARODA STATION WITH STOLEN GOODS.
                    IF CCTV FOOTAGE CAN BE CHECKED OF BARODA STATION WE SHOULD BE ABLE TO LOCATE THE THIEF LEAVING STATION
                    THIEF CAN BE LOCATED VIA THE IMEI NO. OF MOBILE IF PUT ON SERVEILENCE WHENEVER THE MOBILE IS USED, THE THIEF CAN BE LOCATED. IMEI NO. IS [protected]
                    IT IS A REGULAR FEATURE TO HAVE THEFTS IN RAJDHANI AND SHATABDI TRAINS AS THERE IS NO GRP AND MOREOVER THE CONFIDENCE AND FEELING OF SECURITY WOULD MAKE ANY PASSENGER FEEL SAFE AND SECURE.
                    ALL THE STAFF INCLUDING TTE SHOULD THEIR HELPLESSNESS IN LOCATING THE LOST GOODS AS THEY FEAR ACTION BY THEIR HIGHER AUTHORITIES IF THEY TRY AND SEARCH A SUSPICIOUS CHARACTER.
                    PLS TAKE THIS MATTER SERIOUSLY AS IT HAMPERS THE CONFIDENCE OF MILLIONS OF PASSENGERS ON TO THE RAILWAYS TO PROVIDE THEM FEELING OF SAFETY AND SECURITY.
                    My Mom's presently travelling on train number 15902 Dimapur to Bangalore., This morning at 4:00am, her hand bag was stolen at NEW BONGAIGAON. She has no money for the journey and also lost her debit card, PAN card, travelling ticket and Rs.6000 cash. Please assist us with any emergency contact to hand over some money for her fooding as she is a Senior Citizen travelling alone., Its really urgent to get this sorted out as she has 3 more days to spend in train as we did not come across a contact number to report the theft.

                    Please assist at the earliest.

                    Thanks.,

                    James
                    [protected]
                    Dear sir;

                    When my father in law ; sh bijoy Singh & my Mrs aradhana Singh & two daughters travelling in shaktipunj exp ; no 11447; JBP to HWH on DT.22.12.2014 boarding at marwasgram at 10;35 am. During travelling in train on 23.12.2014; maroon colour trolley bag has stollen/theft at 05.00 am between dhanbad and asansol it may be at kumardhubhi station.the bag consist of clothes; canon camera of Rs 17000/-; Cash Rs 10000/- & charger and medicine etc.we have lodge complain ref.no.W/WC/JBP/[protected] on the same day DT.23.12.2014.
                    Please assist at the earliest.


                    Anil Singh
                    [protected]
                    An incident happened with me while travelling through train (3AC) in Indore Pune express. Someone cut my bag and took jewellery of worth 4 lacks. This incident happened between Vasai road to Katraj. I lost all my saving in one shot. Now if 3AC is also not safe where the passenger travel.

                    Please help me or guide me to get my things back. I have lodged a FIR as well.
                    With lot of happiness we were returning from the Banaras Yatra on 26/10/2015. me and my wife boarded the train at Varanasi at 1.15 am on 26/10/2015. I fastened the two suitcases we had ( one red & one blue) with a chain under the seat in S 6 coach at birth no 37. our berths were 38 & 39 (middle & upper).Both the suitcases were also safely locked. Morning around 6.30 am i woke up hearing the cries of my wife who was yelling see both our suitcases are gone all our things are gone. the prasad, photos my wife's mangalsutra of 52 grams gold and a gold bangle of 20 grams, my two hearing aids of worth Rs.25000 each, all new and old clothes etc. we were left with the dress we were wearing. We approached the RPF staff who were supposed to guard the train from thefts who told us that we have to get down at the destination, that is, Chennai and complaint to the RPF there. We pleaded with them as to how that is possible when the theft has taken place somewhere near Allahabad. This pleading with the RPG was as we were nearing Sagma station. Ultimately the RPG directed us to Mr. HR Meena the TTE who in turn was helpful and remorseful for our loss. TTE told us that 10 compartments are affected by this theft including AC compartments and we are one of the 10. moreover he was even stating that thieves target south bound trains in this route as south Indians have gold with them. and this happens on and often in this route.Finally we could file an FIR at Katni rly station with his help. Kindly help us get our belongings.
                    An incident happened with me while travelling through train on 22/11/2015 (S6) in MAdhuadhi to new delhi express. Someone stolen my Blak trolly bag worth 1.5 lacks. This incident happened near about Allahabad. I lost all my saving in one shot.

                    During travelling in train on 22.11.2015; Black colour trolley bag has stolen/theft at 12 to 2.00 am between Maduadih to Allahabad it may be before Kanpur station.the bag consist of clothes; mangalsutra (Jwellars) ring.

                    Please help me or guide me to get my things back. I have lodged a FIR as well.

                    Amit
                    [protected]
                    Dear Sir,
                    I, SHIV DUTT S/o Shree Dayachand, Address Village, badshahpur, P.O. kheri Kala., Sector 89, Faridabad. Haryana, India pin-121002 was travelling from Jammu tawi(JAT) to Faridabad(FDB) with my family on date 27 March 2016, by Train No. 12920/ Malwa Express in Sleeper Class RC-S5 39/47 and RC-S2 15/23/31 (PNR No. [protected] and PNR No.[protected]) . We start journey from Jammu tawi with hues rush we are unable to take seat properly due to heavy ruse in our bogie, by anyhow we took seat and checked our belongings everything is OK at there but at JALANDHAR CANT [JRC] time approximate 12:45 PM there was very big crowd we could not able to move anywhere and somebody had stolen my handbag. The bag contained:-
                    Debit card: Gurgaon gamin bank
                    Debit card: Punjab national bank
                    Miramax gold mobile phone
                    Nokia mobile phone
                    Soni mobile phone
                    Driving licence
                    Bike registration certificate
                    Bike insurance certificate
                    Bike pollution certificate
                    Hard cash:-15000 INR
                    A gold ring
                    Other belonging approx. 5000 INR
                    Kindly note that there was no any TTE attendant/ RPF officers in the bogie.
                    When I got down to complaint at Faridabad station the RPF personnel denied to take my complaint that day (e.g. 27.03.2016 19:50 PM) and they advised to come again because it would took time and they are ruse to go home. The disgusting thing which we noticed was that there were no RPF personals in the train and even train superintendent was not present in the train on that day.
                    This is a serious case which the authorities have to take care of. Now we are afraid to travel in train.
                    Who is responsible for this? Who will answer to this?
                    Please inquire the same and kindly take immediate necessary action.
                    Therefore you are requested to please register my F.I.R. and provide me acknowledgement for the same for further requirement to arrange my lost documents.
                    Thanks and best regards
                    SHIV DUTT
                    Date 29.03.2016
                    [protected] ([protected]@gmail.com)
                    DEAR SIR,
                    I, Radhe shyam malviya s/o shri. c.l..Malviya prataap nagar gali no.-12 Narsinghpur Dist.-Narsinghpur Pincode-487001 was travilling from jabalpur to narsinghpur by Train no. 11464 Rajkot express on date 24.07.16 with ticket number13512665 TS A0DHELG1BC .We start journey from jabalpur with hues rush we are unable to take seat properly due to heavy ruse in our bogie . perhaps in this time stollen/theft my plastic bag in black colour bag. this bag contained colour photocopies of following:
                    1.Voter id card
                    2.Aadhar card
                    3.Driving Licence
                    4.Pan card
                    5.Department I.D.card
                    6.other document.
                    when i need these document for other work on date 03.08.2016 and search in black colour bag.then i can not find thats document.then i inform by online tonight and next day complant by application to nearest police station.
                    Therefore you are requested to please register my F.I.R. and provide me acknowledgement for this
                    Thanks and best regards
                    RADHE SHYAM MALVIYA
                    [protected], [protected]
                    EMAIL ID. tarun.[protected]@gmail.com
                    I was travel in dun bandra express(19020) from Jwalapur khachrod in sleeper coach no. S6 21, 23, 39 with my family at 17/9/16.In the morning of 18 sep at 4:30am my wife wake up her purse was thefted. In her purse one mobile, wrist watch, jwelleries, pan card, voter id, DL credit card, atm card and 3500 cash available.Total approx 150000rs. lost.I told to RPF for FIR but he is telling me his duty is over at next stoppez sawai madhopur.His name was HEAD CONSTABLE VEER SINGH.
                    Then I go to TTE for lodge fir and TTI Raj kumar sharma has lodge a fir and he give me fir receipt. And tell me that he will submit this fir at kota GRP and I can found fir copy at grp kota.When I reach kota a grp came at my berth and write some rough info about theft. when I ask for fir copy then he respond me that I can found it anywhere station in my journey so I decided I go to Nagda grp because my destination was so close with this station.But Nagda grp very bad behaved and tell me no any fir required now .Tte fir receipt is authentication of fir.Now kota grp reported me on call and give fir copy to my home adress .what the foolish grp. Pls tell me sir what I do .is this TTE fir receipt my authentic copy ? No any stamp on this paper and no fir no. only TTI name and sign with designation. What is right. I want go for consumer forum then is this fir receipt authentic action of fir? I attach this reciept
                    @sureshpprabhu
                    I am travelling in KAVI GURU EXP coming from GSK to KYQ on 27th Sept 2016. 28th Sept' 2016 early morning at 10.10 a.m. train stopped at Khatihar station and i self going outside from train for taken a drinking water in such a time any one theft my laptop bag. In this bag i have a laptop, my ID proof(like-Votor Id, Adhar Card), ATM Card, Medical Card and key of My Rooms.
                    All that thinks i am also report to TT and Railway police in trail .

                    Please noted at my complane and take suitable action from your end.

                    Regards,
                    @csvikaschandra
                    PNR NO-[protected]
                    mobile no - [protected]
                    My breifcase stolenas i board in Rajdhani exp 22692 from Nizamuddin.TC not responding .A1 coach 44 berth dtd 25.11.16.
                    My breifcase stolen as i board from nizamuddin stn in Rajdhani 22692.A1 coach 44 berth.dtd25.11.16.
                    I am travelling with my family in jay Nagar Garib rath on 7th dec 2016 from Anand vihar to samastipur.My coach number is G-7 and we have carrying luggage so about 15 minute before reaching Mugalsarai .i have seen my luggage kept under the seat under near the gate. Suddenly i hve seen that my luggage was not present under my seat(seat no-77&78). I request you to plz help me for finding my laggage.
                    Thanking you
                    Umesh sharma
                    [protected]
                    Dear Sir,

                    I was travelling in Surat Express from Ahmedabad to Surat dated 02.02.2017 train no. 12946 and my birth no. is B1-20 no. lower birth. when i was sleeping my jacket has been theft from the train. cost of the jacket was 3000 Rupee.

                    Kindly look into this matter and support to me for find out my jacket.

                    Regards
                    Mahesh
                    I am a senior citizen and I traveled along with my daughter in Himachal Express Train 14554 from Una to Delhi in the morning of 25th Feb. as train was late by 5 hrs., PNR No.[protected], Coach B, SEAT 49 & 52. When train reached at Subji Mandi station a gang of 4-5 people boarded the train and started asking them to get off the seats as these seats belong to them as they are travelling from Delhi to Bareilly the final destination of train. They also offered help to take the luggage out, one person kept me engaged in talk by the time Delhi station came in fraction of seconds they cut my soft suit case from top (see picture attached) and stolen Rs.10000/- which were kept in the inside pocket of cover of suitcase along with my shaving kit bag. They also broke the lock of second suit case and stolen vanity bag of my daughter and all this they did in fraction of seconds. We could notice this only when we reached Gurugram at the residence of my son. I doubt on the attendant of the train, as they were taking to him and also doubt that he only called them by seeing us as soft target for this theft.

                    Kindly lodge my complaint and get my complaint investigated, check CC TV cameras, who boarded B1 coach at Subji Mandi and book the culprits at the earliest.

                    Regards
                    T.R.Chauhan
                    Mobile: [protected]
                    Email: [protected]@hotmail.com
                    Sir
                    I was traveling from unnao jn. To Coimbatore jn. In 12511 raptisagar express coach no.b4 birth no 54 .on 24 feb 17 . One of my bag ( American tourister reddish brown( mehroon) colour trolley bag was stolen at Nagpur railway station on 25 feb 17 .bag containing my clothing, atm card bank paasbook and other documents. Please help me sir
                    Name- nehendra kumar
                    Mo no. [protected]
                    Address- nehendra kumar c/o smc 5 brd air force station sulur Coimbatore tamilnadu-641401
                    Res.Sir- Mai Apne Parivar ke sath Varanasi se Durg ke liye Yatra Kar raha tha, Train No. 18202 date[protected] Coch no. S-12 Sear/Berth NO. 50, 51, 53, 54, 56, 48. Meri wife ka purs berth no. 50 se Running train me Mirjapur ke bad aur manikpur ke beech chori ho gaya hai, jiski compliance maine tweet kiya hai, Jisme mera mobile Vivo V-5 SIM no.[protected] IME no. [protected] Second IME No. [protected] Meri Wife ka mobile Samsung Sim no. [protected] IME no. *357684/06/019106/1* Second IME no. *357685/06/019106/8* hai (Attached), 1 Sony ka Handy Cam tha, Childern Ke liye Gift, Axix Bank ATM Card, our Adhar Card, Voter ID, My ID (Attached) mera Recent contact NO. [protected] hai, Hamne Durg Pahuchne Ke bad FIR likhai Qyuki Satna me TTE me Hamari Complain Nahi likhi aur koi help bhi nahi Kiya. FIR ki copy Attached hai, Soni Handy cam, mera Mobile Vivo V-5 jo maine Finance me Buy kiya tha ye sab meri wife ke purs me tha.
                    My contact
                    Devendra Meshram
                    Mobile No. [protected]
                    mail-ID- [protected]@gmail.com
                    I went for summer vacation to my parents in Jamshedpur from 19th to 30th June, 2017 and was coming back for Varanasi. I caught Tarain no. 12875 i.e. Neelanchal express 2ac seat no 24 in the mid night of 30th at about 1.00 p.m [the date became 01.07.2017]. I was having two brief cases with me . When I reached Varanasi by 1.15 pm approx. and I came back home and get busy in my daily work. In evening by 9.30 pm I started un packing my briefcases then I saw that there is a long cut in one brief case and my two plastic boxes wherein in one box there was gold jewellery of Rs.3.20 lacs and in another box there was artificial jewellery of around Rs.20, 000 and cash of Rs.42000 is missing. Culprits succeeded in steeling [chori karna] those boxes. Safety and secuirity of passengers travelling is the responsibility of Railway. Please lodge my FIR and besides investigating the case, I should be compensated for the loss occurred.

                    I am really suprised on the government system of railway that in presence of attendant and TT in ac compartment how any one can do such type of act which is very risky and un exceptable.

                    I want to question to the railway ministry of india about the security of the passengers in railway. Kindly lodge my complaint n investigate n find the culprit.

                    regards

                    komal

                    [protected]
                    Dear Sir/Madam,
                    My Parents both senior citizens were travelling in Guwahati Bangalore Train # 12510. PNR nr. [protected], B1, seat #1, 4. Near to Howrah station during the hault someone stole my Mother's Purse. She was having close to[protected] rupees along with lots of valuable items like Mobile phone and keys. They complained the TT on board but he didn't helped them rather tried diverting the topic. They are completely deserted as its their hard earned money.

                    I kindly request you to lodge an FIR at the urgent basis as it happened yesterday only. Along with my mother's mobile someone else mobile from the same birth got stolen. Perhaps you can trace through the mobile number which was stolen. Posting their number ( mother Gita saha- [protected], Mr. Mahesh- [protected]). This is my first FIR in my life and have full faith with in our police. Please nab the culprit at the earliest and teach them a lesson for life.

                    Thanks and regards,
                    Ravi Kumar Saha
                    [protected]
                    Email- Ravi.[protected]@gmail.com

                    Passengers name:
                    Sri Narayan Prasad Saha
                    Smt. Gita Saha
                    Hi, my name is ankita kodkani while boarding fast train from dadar to thane my cellphone worth 18 k was stolen today ie 31/7/17...i have a suspision on the short black man who entered in the ladies compartment and was constantly standing behind me...he had some plastic sheet in his hand he came in the pretext of saleing it..but was not intrested in saling...please lodge my complaint thank you in advance

                    Regards
                    Ankita kodkani
                    [protected]
                    Dear Sir,

                    My mobile phone is stolen in train on Surat Station while travelling in Rajkot Exp (16613) and my PNR number was [protected]. Phone details are as follows - moto G2 Black (IMEI/Serial No:[protected], [protected]).
                    Request you to please take suitable action for this.

                    Regards,
                    Chandresh
                    [protected]
                    Dear Sir,
                    I, D.R.S.Negi S/o Late S.S.Negi, Address 1237 Abhishek, sector-3, udyan 2, Raebareilly road, Lucknow, India pin-226025 was travelling from Kalka(KLK) to Kanpur(CNB) with my family on date 26 August 2017, by Train No. 12312/Kalka Mail in 3AC Class, berth no.42 &45 (PNR No. [protected]) . We start journey from Kalka and checked our belongings everything is OK at there but at Delhi(DLI) time approximate 7 AM our strolly suitcase was not behind our seat and somebody had stolen my strolly suitcase. The suitcase contained:-
                    Official documents with certificate and literature,
                    Woolen cardigans and sweaters, suits and other clothes,
                    Other belonging approx. 10000 INR
                    When I got down to complaint at Delhi station the RPF personnel denied to take my complaint that day (e.g. 27.08.2076 7.15AM) and they advised to come again because it would took time and they are ruse to go home.
                    Train TTE Sri Rajendra singh lodged the FIR no.25006 and handed over one signed copy to me, which contains no stamp of GRP only signed by TTE itself.
                    I kindly request you to lodge an FIR at the urgent basis as it happened yesterday only. This is my first FIR in my life and have full faith with in our police and constitution. Please nab the culprit at the earliest and teach them a lesson for life.
                    D.R.S.Negi
                    Mob. no. [protected],
                    email- [protected]@gmail.com
                    Hi,

                    I am a senior citizen and was travelling along with my wife on 31st August 2017. I lost my 2 luggage (Trolley Bags) while travelling in the train (12443/HLZ ANVT WKLY SF). The PNR number is [protected]. This incident happened at Allahabad junction. A passenger who was in the lower birth along with us got down at Allahabad junction (Platform No. - 3) around 3 AM (01st September 2017) and that person stole my 2 luggage.

                    The 2 luggage contains the following:

                    1) Educational Qualification certificates
                    2) Voter ID Card, Aadhaar Card
                    3) Sarees (Rs. 15, 000)
                    4) Cash (Rs. 5, 000)
                    5) Jewellery (Rs. 10, 000)
                    6) 2 Trolley Bags (Rs. 9, 000)
                    7) Miscellaneous items

                    Please lodge my complaint and get my complaint investigated, check CC TV cameras of Allahabad junction (Platform No. - 3), where the passenger (who stole my 2 luggage) got down. Kindly book the culprits at the earliest so that I can get back my 2 luggage.

                    Thanks & Regards,
                    Amiya Kumar Mukhopadhyay

                    Mobile: [protected]
                    Email ID: [protected]@metlife.com
                    Dear Sir,
                    My family members are travelling by train from Chennai central to Daund Jn, (Train No:11028 / Mumbai mail) with AC (2A) on 24-Sept-2017. Their berth reservation numbers are A1/14, A1/16, A1/17 & A1/18.
                    Today in the morning at 08:00 am, the train was at GOOTY Station of Anantapur District. At that time my family member found that Gold Ornaments of 25 grams, Cash of Rs 20000/-, Aadhar Card & House keys are stolen from hand bag of CH Suhasini (Female -32 Yrs).
                    The same has been immediately informed to Coach T.C & registered complaint.
                    Please find the train ticket & complaint copy.
                    The theft case was also happened in the same coach with one other female passenger.
                    We request you for detailed investigation of the crime & to recover our lost items.
                    Please help us in this incident.

                    Regards
                    Ch. Muniraja Reddy
                    Contact No: +91-[protected]
                    Email Id: [protected]@gmail.com
                    Sir,
                    I Pankaj Kumar Srivastava, (age 31), s/o Baban Pd Lal of east of DM colony, Fazalganj. Sasaram, Rohtas, Bihar-821115, PS-Sasaram, Dist-Rohtas, inform you that on 03/12/2017 at 1:00 AM, I along with my family boarded DOWN CHAMBAL EXPRESS, train no. 12176, from Sasaram to Howrah, Coach no. S4, Birth No. 66, 67 vide PNR No. [protected]. During journey while the train reached the Dhanbad Railway Station 03/12/2017 at early morning, I found that my one navy blue colour big trolley bag was stolen containing
                    1.Gold Mangalsutra, 2.Gold earrings (2pairs), 3. Clothes (old and new), 4.Medicines,
                    5.Artificial Ornaments
                    So I need your kind co-operation to get my stolen things back, I have already informed to the GRP escort team in written as well as lodged an FIR in GRPS Howrah, having case no. 00/17 (547) dt-03/12/17 u/s 379 IPC.

                    With Regards:
                    Pankaj Kumar Srivastava
                    Mobile No-[protected]/[protected]
                    Email. Id- [protected]@yahoo.com
                    Sir i kishore mishra, advocate&nbsp; travelling from rajdhani express 12423 from tinsukia assam to kanpur, uttarpradesh dated-30/01/2018 on coach B11 on seats 49, 50, 52 ( pnr-[protected]) with my family. In early morning of 31st at about 4:10 am somebody has stolen our black coloured bag which had 5 mobile phones, two wallets consisting all our identity proofs such as aadhar card, pan card, driving licence, and credit and debit cards and 20000 approx cash and train ticket as well. The incident happened on seat number 50 where my daughter was sleeping with the bag under her head and after a sudden movement she felt her mobile has fallen down but when she tried to find it out it was founds that her bag is missing. The compartment gate was completely open as well as the coach gate. The attendant was sleeping. And after we shouted he went to find the TTE. later both of them were searching for the train squad of policemen but they were no where available and were found approx an hour later. We have complained on every possible place and lodged an FIR in such time so.&nbsp; On twitter we have sent tweets to P.M.O india as well as mr. Piyush goyal but no responses are yet provided. I have provided my IMEI number of one the phone in the bag to the GRP headquarter, guwahati
                    ( IMEI- [protected](JIO) mob- [protected]) so that it can be tracked down by survialliance and such theft activities in RAJDHANI EXPRESS can be monitored and accused can be caught and sent behind the bars.
                    We are awaiting your efforts to help us get through this because we are highly affected by this incident happening in RAJDHANI EXPRESS.
                    Contact details
                    Kishore mishra
                    8/186, arya nagar kanpur, up, 208002
                    Mob- [protected], [protected], [protected]
                    Travel by amirtsar Howrah exp.. train reached 8/2/18 midnight 12:10 AM ...
                    My smart phone snatch in Patna jn Bihar .. smart phone detail mi 3s IMEI [protected] and [protected]
                    Mobile no [protected]&[protected].. so sir please kindly take a proper action...
                    Kumar gourav
                    [protected]
                    I was traveling in Uttar sampark kranti on 19/03/18..my chain was snatched from B-3 coach at around 9pm..please look into the matter..
                    please if anyone can help contact on [protected]
                    Sir we are traveling lalgarh to Jaisalmer but between lalgarh to ramdevra someone stolen my wife purse we are traveling Train no 12468 date date 30.04.2018. coach no s1 seat no 57 and 60 .In purse have approximately rs 70000 gold jewellery .When we reached jaisalmer for lodge FIR but there no railway police .we earn this money with very work
                    Plese lodge the complaint and help finding my jewellery back
                    Email [protected]@gmail.com
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                      PRAKASH BUKHREDIA
                      from Panaji, Goa
                      Jan 25, 2009
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                      I HAVE BOOKED TICKET AT AC 2A CLASS AT INTER CITY EXP (5603) DATED 16.01.2009 FROM GUWAHATI TO SIMALUGURI ALONG WITH MY WIFE AND ONE CHILD (PNR NO. [protected]) THROUGH E TICKETING SERVICE. TO MY SURPRISE WHEN THE TRAIN CAME AFTER 1.30 HOUR LATE I FOUND THAT MY BERTH NO 38, 37, AND 39 WHICH WERE ALOTED TO ME WERE NOT IN TRAIN AND TWO MY TICKET WERE SHOWN AS CANCELLED.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        Sudhir Kumar Sharma
                        from Ahmedabad, Gujarat
                        Jan 24, 2009
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                        Dear Sir/ Madam

                        I have booked a train ticket on 24/01/2009 at Gandhinagar Train ticket booking counter (Old Sachivalay, Sector 18, Gandhinagar, Gujarat) from Ahmedabad to Koderma via Delhi. Ashram Express from Ahmedabad to Delhi and Kalka mail from Delhi to Koderma. As per rule of railways, If time duration between arrival and departure of connecting train is less than 24 hrs, it not treated as break journey and no charge will take for same.
                        At Delhi the time between arrival of Ashram and Departure of Kalka mail is approx. 19.5 hrs. But the ticket booking clerk charging me for break journey. They replying that if date has change between arrival and departure of train, break journey charge apply.

                        I am not convinced by them, but at least I have to book ticket by giving extra charges for Break journey.

                        At least the person booking ticket for railways know the rules. If they are not aware the rules, at least ask to senior person in his department. They simply reply that either give the charges what they are asking or leave the queue.


                        Thank you sir
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          smitha
                          Jan 22, 2009
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                          It would be great if tatkal tickets can be cancelled just like other tickets. Howerver, the reservation fee and tatkal charges can be deducted. If a tatkal ticket is cancelled, it can be given to other waiting list members. So, there should not be any problem in refunding the money. This is a genuine request, kindly respond.
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          personal` — Tatkal Ticket charges

                          When a senior citizen buys a tatkal ticket, why shoud he be denied the usual concession of 30% ?

                          Also why does a passenger have to pay the fare for the total distance of the train's starting and terminating stations, while his ticket is from the starting station to a station short of the terminating station??

                          Indian Railway — Tatkal ticket

                          Hi..
                          I booked one ticket to irctc id, for the date of 24 oct 2008.

                          PNR no.[protected]
                          Train no -2161

                          I booked this on 19 sep 2008, when I was booking the ticket throgh irctc Tatkal window was opened that time booked my ticket for the tatkal that time it was showing available 46 seats. I booked the ticket as per to the Tatkal quota but when I got the ticket it was 303 waiting & my amount deducted as a Tatkal quota charge.

                          Kindly tell me reply as soon as possible .

                          India Railways — cancellation of i tickets

                          I booked 4 tickets for my return journey from Jammu to Ambala cantt PNR[protected] dt 02.12.08 thorugh I ticket. I tried to cancel the ticket on 01.12.08 at KATRA BOOKING OFFICE and on 02.12.08 at Jammu railway station, but failed to cancel the same. I bought fresh tickets PNR No[protected] at travel through Benaras express which was late by 2.40 hours.

                          During my journey I found a case similer to me. Person having ticket of other train, travelling in the same train and adjusted with TT for seat and bribed him by Rs 150.00 and got confirmed seat. How is it possible? I want my money refunded for the PNR[protected].

                          Indian Railways — Cancellation of tickets

                          I had booked my tickets for avadh express for. Date of journey was 23rd jan, 2009. Two tickets were booked from Mumbai (Bandra) to Gonda. Due to personal reason at the last moment I had to cancel my journey. I did not have time cancel my tickets. I went to mulund station (Mumbai) to cancel my tickets on next day. I was told that it would take atleast 5 days to update our names in cancellation screen. So I went after 10 days to mulund for cancellation. Where i was told that my name was still not updated so I should go churchgate (Mumbai) to fill TDR. I went to church gate but I was told that tdr can be filled from orgin station so that should go to Bandra. I went to Bandra where I was told that I should go to churchgat since TDR filling happens from the that station only. I met the station master who refuse to fil TDR for me. He did not guide further for cancellation. One of his colleagues also misbehaved with me. Now I don’t know here I should go and file my TDR. On request I can produce original ticket and reason to cancel my journey at the last moment.

                          Regards,
                          Parag Shah

                          Indian Railways — Tatkal E- Tickets

                          I had an unique experience during online reservation for an incomplete transaction, too notice that I was billed for two e-tickets for the single person from the same credit card. "Service unavailable" page came during the booking process.
                          Gods save all these people who are involved with Indian Railways!
                          I have faced such problem many times before. This happens because our internet connection is intermittent and will lose the network with the bank while transacting. But Indian railways has promptly returned the money back to my bank account automatically within 2 days. Check with your bank else call the customer care number.
                          realy it was very disapointing i have my tatkal e-ticket..bt still ticket checke fined me jst because i lost my id proof..n charge me same amount again with 250 extra..n without giving my previous amount.. it was realy a bad expenice.. hope railway will take some action in favour of me
                          Totaly agree with your view. Why should railways charge 75% of fare+tatkal charges, what r they loosing incase of cancellation?.. sense should prevail and they should apply same cancellation charges as applicable to non-tatkal ticket while holding tatkal charges.
                          Yes, 100% Correct why 75% of fare, Gov. is not loosing anything out of that.

                          Indian Railways — Delay in Cancellation Causing extra cancellation charges

                          I had a railway ticket booked from habibganj Station on 11/07/2009, with the details as follows:
                          PNR NO. :[protected]
                          Train No.: 3201
                          Train name: RJPB CLA Express
                          Boarding Station: Itarsi Junction (ET)
                          Reservation upto: Thane (TNA)
                          No. of passengers: 03
                          Scheduled departure: 20:45 on 20/07/2009 from Itarsi Junction
                          [protected][protected][protected][protected][protected]--------
                          Booking Status (Coach No, Berth No., Quota)

                          Passenger 1(Yadao Rao Barde-57-M) A1, 37, GN
                          Passenger 2(Priyanka Barde-18-F) A1, 38, GN
                          Passenger 3(Neelesh Barde-21-M) A1, 40, GN
                          [protected][protected][protected][protected][protected]--------

                          However due to certain circumstances, I realized on 19/07/2009 that we can't make the journey. So I went to the station for the cancellation, but because it was Sunday, the counters remain open only till 1400hrs.
                          My situation here is that even if I wish to Cancel my ticket well before the 24hrs deadline for flat rate deductions (Clause- A confirmed ticket is cancelled more than 24 hrs before the scheduled departure of the train, flat cancellation charges shall be deducted @ Rs.70/- for AC First Class/Executive Class, Rs.60/- for AC 2 Tier/AC 3Tier/First Class/AC Chair car, Rs.40/- for Sleeper Class and Rs.20/- for Second Class. Cancellation charges are per passenger.) which is Rs 60/-per passenger in this case, I have no option left but to wait till next day morning and fall in time duration i.e. within 24 hrs and upto 4 hours before the scheduled departure of the train (Clause- A confirmed ticket is cancelled within 24 hrs and upto 4 hours before the scheduled departure of the train, cancellation charges shall be 25% of the fare subject to the minimum flat rate mentioned in the above clause).

                          My point here is that even if there is ample time (1400hrs to 2045hrs) on 19/07/2009, i can't cancel my ticket due to office timings and thus have to pay higher cancellation charges.

                          So I kindly request you to consider an action for certain situation and if possible provide me the difference amount as soon as possible.
                          journey
                          it would be really nice if normal cancellation policy and charges are applied to tatkal ticket cancellation, minus tatkal charges...nobody would unnecessarily buy ticket at premium and then cancell it, contigencies make people to change plans ..hence this should be considered

                          Railway — Tatkal Fare

                          Respected sir,

                          I want to bring in your kind attention that i have booked a ticket from H Nizamuddin(NZM) to Chitrakot (Cktd) for August 13, 2009 for RS 434 (150 Tatkal Fare Included). According to railway rules the Tatkal Fare for Non peak season (from August 1 to August 31) is 75. I need justice.
                          PNR no Is[protected].
                          I too agree with you. Charging 75% is too much..
                          I have cancelled ' I TICKET NO.69590098 on 18.09.09 18.33 from borivali. PNR no. was[protected] .
                          I have received Cancelled Ticket no. is[protected]. Refund amount Rs. 5185/- supposed to credited to my credit card. Today I have been confirmed with Credit card Dept. & reply was still there is no credit such a amount in my account.

                          Pl see the matter
                          Regards
                          i purchased e ticket for trip to chennai by madras mail DOJ 5.10.09. waaait list ststus 33 . i need cancellation. pnr no [protected]. transaction no [protected] . pl hel and creditmy SBaccont
                          Absolutely agree with you. It does not make sense to deduct 75% . It is really to much. Normal cancellation charges should be applied to tatkal tickets.
                          WE BOOK A TATKAL TICKET FOR 2 PASSENGER TRAVELLING TOGETHER ON THE SAME TICKET, WITH ONE PASSANGER AS CONFIRMED AND THE SECOND ONE HAVING WAIT LIST .
                          NOW AS PER THE RULE YOU ARE NOT SUPPOSE TO TRAVEL ON WL TICKETS AND IF WE GO TO CANCEL BOTH THE ABOVE TICKETS TOGETHER 75% OF CONFIRMED TICKET IS CANCELLED, EVEN WHEN THE SECOND PASSENGER TICKET WAS WAIT LIST.
                          AS THE FIRST PASSENGER IS CONNECTED TO THE SECOND ONE ON THE SAME TICKET, GERERAL RULE OF CANCELLATION SHOULD BE APPLIED AND NOMINAL CHARGES SHOULD HAVE BEEN DEDUCTED FROM THE SAME .
                          respective sir,
                          i want cancellation of of ticket PNR No[protected] from Delhi to Ajamgarh due to some problem.




                          your faithfully

                          jasbi singh
                          Absolutely agree with you. It does not make sense to deduct 75% . It is really to much. Normal cancellation charges should be applied to tatkal tickets.
                          amount shoud refund to passenger in case of cancellation of ticket

                          Indian Railways — Inappropriate refund of ticket fare under tatkal

                          Hi

                          There was a tickect booked vide PNR [protected] but it was cancelled on the same day. The passenger did not travel with the PNR due to unexpected reason. This was very surprising that I have not received the complete refund. The refund amount by railway is not correct. The charged amount was 1399/- but refund amount is 271/-. Earlier also I had booked/cancell the tickets but never happen like this. They can deduct the nominal charges of booking but they cannot charge the complete amount for the journery which never take place. The ticket which was cancell by me was again available for the other person who wants to travel. This is not the way of making money and upbring the railway department in profits. How can they charge me for the service which I haven't use, they can deduct their booking charges but they cannot charge me for the journey which i didn't travel.

                          Kindly look into this matter and help me.

                          Tatkal Waiting List Ticket — tatkal refund

                          sir,
                          i have canceled my tatkal waiting list ticket.but till i have not received refund by irctc.

                          Transaction id : [protected].
                          PNR NO : [protected]
                          Date of Journey : 18-jan-2010.
                          train no : 7229.
                          from : tiruppur.
                          to : hyderabad
                          Yes, kindly do the needful to change the TATKAL CANCELLATION ACT, 100% Correct why 75% of fare, Gov. is not loosing anything out of that.

                          nitesh navy — Tatkal eticket cancellation

                          Sir I couldn't able to cancel my tatkal eticket so hw I'll get my cash of Rs620 back.I'm irctc user plz rply soon...user-niteshnavy else contact me [protected]@yahoo.com
                          DEAR SIR! AS I HAVE BOOKED A TATKAL TICKET FROM BANGALORE TO SHIRDI . DOJ WAS 01/04/10. NOW I WANT TO CANCEL MY TICKET. MY QUESTION WAS IF I GET FULL AMOUNT OR NOT. IF YES PLZ REPLY ME. THANKS .
                          DEAR SIR! AS I HAVE BOOKED A TATKAL TICKET FROM BANGALORE TO SHIRDI ON 30/03/10 . DOJ WAS 01/04/10. NOW I WANT TO CANCEL MY TICKET. MY QUESTION WAS IF I GET FULL AMOUNT OR NOT. IF YES PLZ REPLY ME. THANKS .
                          It is not a good process, to deduct all the money...

                          Indian Railway — tatkal

                          from so many days the tatkal seva is not properly used because of the agents . agents are booking the ticket and selling it as per their choices. so finally the passenger is suffering and paying the price which is much higher compare to original price.
                          solution- bring the system of photo on the ticket for tatkal seva only. so the agents will not book the ticket.
                          I booked a Tatkal ticket and cancel. ticket cost is 1000rs and i got refund as 190rs. Why the railway charge this much. if these seats are vacant that's fine. but they are selling to someone else. Why should we pay 800RS when we didn't travel.

                          Indian Railways — TATKAL

                          TATKAL SYSTEM IS DESIGNED FOR COMMON BUT COMMON MEN IS OUT OF PICTURE WHILE USING SERVICE,BECAUSE OF 2 REASONS.1.) ONLINE BOOKING FACILITY NOT WORKING FROM 8.00A.M TO 8.15 & WHEN ALL TATKAL QUOTA FULL THEN AFTER SITE START WORKING SO NO CHANCE OF BOOKING ONLINE.2.) SECOND & LAST OPTION LEFT WITH A COMMON MEN IS TO STAND IN LINE OF RESERVATION BUT THEIR ALSO AGENT OCCUPIES ALL FRONT BY DEPLOYING THEIR PERSONS .SO YOU CAN`T BOOK ANY HOW BEFORE 8.20 AM SO IN REALITY NO FAIR CHANCE .SO PLEASE HELP ME .....
                          I planned for kashmir trip total 8 person.
                          I booked two set of ticket. one from howrah to delhi through puja special train and another from delhi to jammu through rajdhani express (tatkal). The puja special train reached 10 hours delay at delhi as a result my jammu train failed i collected the late slip at delhi.
                          My whole trip was spoiled we all 8 people were heavily harrassed including the advance paid for hotel booking at kashmir was forfeitted.

                          Please help to get the necessary compensation and refund
                          i have booked the WL tatkal ticket in 2nd class (sleeper). whtat is the refund amount, i cancelled before 24 hrs & with is the refund amt if cancelled within 24 hrs. please write me.
                          my mobile no- [protected] & email id- [protected]@gmail.com
                          i have booked a tatkal WL ticket in sleeper class(2nd class) form rail way counter. what is the refund amount, if before 24 hrs & within the 24 hrs.

                          thank

                          bichitra
                          [protected]
                          dear sir,
                          sir i have purchased tickets with my personal id proof, but due to some problem i could not
                          go, but only i could travel, but 3 member are going to travel.and but they doent have any id proof, , sir can u help regarding this problem, and can u tell me what will be the charges
                          i bkd 3 tatkal ticket for 3rd may from yeshwanth pur to Gulbarga.PNR No is [protected]..its wait list of 28, 29, and 30, now th wt list status is 21, 22, and 23. will cunfirm or not, if not cancel before chart preperation, how much will i get refund. pls cunfir.
                          Yes, it would be really nice if normal cancellation policy and charges are applied to tatkal ticket cancellation, minus tatkal charges.
                          bymistake i booked two set of tatkal confirmed e-ticket now i want to cancel ane of them should i got refund of that tatkal ticket

                          to change the compartment

                          we are daily commuters . travelling from palghr to andheri by flyng rani express. we request u to plz change the ladies ticket holder coach as early as possible.
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                            Shirish B Shah
                            from Pune, Maharashtra
                            Jan 20, 2009
                            Resolved
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                            We travelled from bhavnagar to bandra in sleeper class. We had RAC ticket. Railways, due to nonavailability of berths, could allot us two seats on side berth. We requested TC to give refund of difference of fare of Sleeper (SL) and 2nd Sitting (2S) for these two tickets. TC replied that Railways are not obliged to give refund of difference as per rules. If sittings alloted is not acceptable to passangers, they can opt to get tickets cancelled at the station counter before departure of train.
                            While booking tickets full fare of sleeper class is given for both passangers for RAC. Base fares excluding reservation & superfast charges for express train for the subject kilometers (778 Kms) are Rs. 275 for sleeper and Rs.152 for sitting reservations. Thus Refund of difference Rs.123 per passangers (total 246) should have been given. If this refund is not entertainable as per railway rules, it amounts to double the sleeper fare being charged for single berth by railways which is not good trade practice. Thus Passanger is looser and Railways is unjustified gainer getting double fare for single berth at the cost of inconvenience to passanger!!

                            The details of travel undettaken is as under:
                            PNR no.[protected], Train no. 2972, travel date:10th Jan 2009 Bhavnagar to bandra (778 kms), scheduled departure-18:05 and arrival at bandra 11.01.2009 07:45

                            Request to get me the refunds
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              Sukhdev Kumar
                              from Ambala, Haryana
                              Jan 18, 2009
                              Resolved
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                              I, alongwith my family visited Mumbai from Delhi on 26.12.2008 in August Kranti Rajdhani (2953) (PNR no. [protected]). In the dinner served a dead mosquito was found in salad. The matter-paneer vegetable was half cooked and the peas were quite hard to eat. There was no water in Indian style tiolet throuhout and the western style toilet was not getting latched in as such both the toilets were not useable. The coach attendent was requested to call the manager or bring the complaint book but he didnot turn up. A feedback form was filled up but he same was trashed by the attendent.

                              I returned by the same train from Mumbai to Delhi on 04.01.2009 (PNR no. [protected]). The coach was extremely dirty and a rat was observed in the train right in the compartment. The panels, sides, roofs, curtains etc were extremely dirty, it seemed that these were not cleaned since long. The toilet walls were also extremely dirty.
                              The overall experiance in the Rajdhani Train was very poor.
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              Indian Railways — Theft in Mumbai Rajdhani

                              On 17 Dec, I and my wife along with our daughter were going from Mumbai to Delhi via Rajdhani Exp. We were in B8 coach. We were happy that we are going to meet our parents. My wife went to sleep on berth # 72, after Ratlam at around 12 in night, and at around 0130 HRS, she realized that someone has stole her handbag which contained jewels worth more than 1.5 lac. When she raised alarm, every body got up. But to my surprise, coach attendant was sleeping. We woke him up, but in place of doing any thing, he took me to Dy. T.C., who also was sleeping. We woke him up also. He simple took out pen and FIR application and started filling that out.

                              When I asked him that is there any police man or GRP in the train, he simply denied and told me that in Kota station GRP will come search the coach.

                              In Kota, on 2 GRP personnel came, who started asking me how much amount of money and jewelery was there in bag. The other GRP person was talking on wireless and telling every detail to the person on the other end.

                              When train started from Kota, I asked Dy. T.C. that where is the GRP, he told me that he informed the GRP and they did not come. When I tried to pull the chain, he asked me not to do that as GRP is in other coach and they will be coming here. After around 5 mins, when I asked about GRP, he told me that he has to see where they are. He left and then returned back with one constable after 5 mins who was in 1st AC. When we asked him to search the coach, he told us that it’s too late and he will do that in the morning. That constable simply left from the coach. Then Dy. T.C. handed over the FIR which was signed by Kota GRP and he also left and went to sleep.

                              Then coach attendant also left and went in other coach to sleep. In this whole incidence, no body even helped us. They were trying to escape from their duty and no one did any thing. I have no answer to any questions like:

                              • Why coach attendant was sleeping in corner?
                              • Why T.C. was not interested in searching the bag but he was more interested in filing the FIR?
                              • Why did he tell me lie that GRP will come and search the coach?
                              • Why did he tell me the GRP is in some other coach when there were no GRP personnel?
                              • What is the security for general public in such a good train?
                              • Whose responsibility is to handle the robbery or theft in the train?
                              • How can any person who is not a passenger enter into Rajdhani?
                              • What is the assurance that it was not stole by any railway staff/contractor?
                              • What is the responsibility of GRP? Is it to help general public or to rob them and take their share from robbers?


                              Although we cried a lot and asked them repeatedly to help and search the coach, no body like coach attendant, Dy. T.C., GRP came to help us. It seems that they were connived with each other and hence were more concern for their share of money than helping us. Please take serious action on these people and try to help us to get our belongings back.

                              If this is the kind of security or the response from police general people will get, then how can they feel secure in their own country? This might be just one incidence which I am trying to report through your news channel but there might be hundreds of thousands of cases which might go unnoticed or unreported.

                              Using your channel as medium, I wanted to let every body in this country know that there are no safety measures in Railways and you will find crooks everywhere. Just because anybody is going by Rajdhani, doesn’t make him more secure or more relax person as it can happen to anybody anywhere.

                              It has been more than 15 days and despite being giving the written complaints, nobody has taken any action. For a middle class person, this loss is huge. I have suffered a lot due to this theft. I would like to request every body to take utmost care of their belongings while travelling. As Indian Railway can never raise from the level it was 50 years ago. It is still in the same place as of that time. Nobody will come to your help. GRP is just for the namesake. They are good for nothing. Every body is busy for getting their share of money from the robbery.Still they call India as JAI HIND...
                              I found the Bangalore-Ernakulam express to be equally very dirty.With tiny cockroaches, remanant of food on the window base. In fact everything about the Indian Rail is stinking and dirty. What makes the Indians live in filth? You see a beautiful villa and next to it is the slum. Being a Singaporean Indian, i am ashamed to read comments from the tourist in some of the blogs.WHEN WILL INDIA DO SOMETHING ABOUT CLEANLINESS and GETTING RID OF THE OLD TRAIN SYSTEM. Will it take another 20 years for India to be a clean city?
                              Sir,

                              The train number 4005 (LICHCHAVI EXP) is running too much late these days.
                              It was running timely when starting from Samastipur. Now train has been extended to Sitamarhi, after that journey from this train to Delhi has become headache. Now train is running 10-12 hours late regularly when coming from Samastipur to New Delhi.

                              Why railway administrator is not taking care of this train?
                              May I expect the train will run on time.

                              Thanks
                              Badre Alam
                              HI I am kunal and m agree with them as we need more to do to clean train nd surroundings.it is good for us as well as for tourist.Indian train are very slow also.we need to modernise it also.pasangers are puuting there money as well as time for travel so they need comfort and safe journey.railway ministers should not only think about progress of their own state.they are working for indian railways not for one state.moreover we are equally responsible for dirt around the train as we just feel we are the king and to clean is duty of railway staffs.more awareness and less rush in train can solve all these problems.
                              i have had similar experiences.
                              i was travelling in rajdhani exp from nagpur to delhi in 2nd AC coach.
                              the food was aweful and there were bed bugs in the bed sheets.
                              the staff was rude and also demanded tip.
                              i wonder if anything happens if we file complaints again them.
                              Food is not good, not tasty, , the vendors they only bring only tea and not other items...and tea contains no or very less milk and chalo dudh nehi dalte hain to kam se kam chini to dal do wo bhi nehi hota hai...plesse do some thing for this...and there is more problem more trains should be started as no room problem is very frequent...
                              I feel sorry for ur loss, but I am amazed that same thing happened with my friend, between 12 to 2 am her purse was stolen, it contained lots of money and jewellery. she said perhaps in ratlam somebody may have come and stolen it. they pulled chain in kota, asked police but no help.

                              Railway Quarters — Dirty Railway Admin

                              1. In Rainy season all drainage water will come in to home(quaters).

                              2. No Water Facility (including drinking).

                              3. No Street Light Facility.

                              4. All Quaters are damaged.

                              etc....
                              Hi,

                              I am shailendra kumar from hyderbad. My complaind is I came from Agra by Dakhshin Exp train departure time is 1:55 AM[protected] from Agra Cantt and Arrivail Time is 4:50 in Hyderbad Station. I took dinner in tarin at 8:30 from train cantineen that food was special and charged me 55 /- Rs for that junk food only junk panner subjee. but there was no quality in that food. Please you should take action against that vendor.

                              Thanks And Regards,
                              Shailendra Kumar
                              [protected]

                              Train No 2721
                              PNR No:[protected]
                              Hi,

                              I am shailendra kumar from hyderbad. My complaind is I came from Agra by Dakhshin Exp train departure time is 1:55 AM[protected] from Agra Cantt and Arrivail Time is 4:50 in Hyderbad Station. I took dinner in tarin at 8:30 from train cantineen that food was special and charged me 55 /- Rs for that junk food only junk panner subjee. but there was no quality in that food. Please you should take action against that vendor.

                              Thanks And Regards,
                              Shailendra Kumar
                              [protected]

                              Train No 2721
                              PNR No:[protected]
                              Hi,

                              I am shailendra kumar from hyderbad. My complaind is I came from Agra by Dakhshin Exp train departure time is 1:55 AM[protected] from Agra Cantt and Arrivail Time is 4:50 in Hyderbad Station. I took dinner in tarin at 8:30 from train cantineen that food was special and charged me 55 /- Rs for that junk food only junk panner subjee. but there was no quality in that food. Please you should take action against that vendor.

                              Thanks And Regards,
                              Shailendra Kumar
                              [protected]

                              Train No 2721
                              PNR No:[protected]
                              Coch No: S2
                              Seat No: 54
                              Hi,

                              Subject : Special Food 55/ Rs In Indian Railway Train ie not more than 20 / Rs Cost

                              I am shailendra kumar from hyderbad. My complaind is I came from Agra by Dakhshin Exp train departure time is 1:55 AM[protected] from Agra Cantt and Arrivail Time is 4:50 in Hyderbad Station. I took dinner in tarin at 8:30 from train cantineen that food was special and charged me 55 /- Rs for that junk food only junk panner subjee. but there was no quality in that food. Please you should take action against that vendor.

                              Thanks And Regards,
                              Shailendra Kumar
                              [protected]

                              Train No 2721
                              PNR No:[protected]
                              Coch No: S2
                              Seat No: 54
                              my brother traveled by awadh-aasam train from Mujjafarpur to siwan, but no had place to get in any copartment, bcoz the army men who are also travelled, they didnot give any body to get inside of any compartment, they speak always that the train are 'mere baap ki jaagir hai' so other people got very trouble, bcoz of army men, so bcoz of this i will never support from today any armymen.

                              FOOD ITEM — NO CLEANLINESS IN FOOD

                              Sir,

                              I am Venkatesh working in ITPL white field Bangalore, the complaint is, there is a hotel in back gate of ITPL naming Manjunatha Hotel, today i went for breakfast, i took Vada & Sambar, after having 10% of my breakfast, i found a rigid PIN in that, i told about it to owner of hotel, he answered negligently, and told what ever u want to do u can do dont tell all those things, when i told i am going to complaint, he told i know how to handle all those things, u do what u wanted to, actually i expected a smooth response from him, and a cleanness in food for next time onwards, i shocked from his answers,

                              so please register my compliant and please take the appropriate action on the hotel.

                              Thanking You

                              Venkatesh Jagatap
                              shaktipunj express is really dirty which runs from jabalpur to howrah.
                              the washbasins have no or very less water and sometimes the water provided is very dirty too
                              the toilet walls are pale and look like they have not been cleaned for years .
                              foul smell always come out from the toilet but they never bother to clean it.
                              the train stops at the middle of forests and gets just too late.
                              the train food is so stale and ugly to eat.
                              sometimes the fan does not work so one has to just tolerate the scorching sun and also the lights are too dim for anyone to read.
                              the compartments are really dirty and the seats never gets cleaned.
                              the window panes have dirty yellow patches and are so very dirty to touch.
                              thefts are also there so no one can be very sure for his footwears.
                              PLZ DO SOMETHING GOOD FOR THIS TRAIN

                              Indian Railway — food

                              i was a traveller from Kottayam to Bangalore by Kochuveli express, the food supplied in the train is so hopeless. There is no proper checking of the quality of the food. The qualiaty control must be activated properly.
                              I was bed ridden due to severe stomach ache and loose motion for 4 days.
                              after taking vegetable pulav from the Railway kitchen. My sister who travelled on Ernakulm Express on 29th Morning also had similar problem after taking fried rice.
                              Too much vendors are entering the compartment with food items, shouting and disturbing during the sleeping time.
                              TTR not taking care o[censored]nauthorized passengers in reservation compartments who occupy the reserved seats and disturbing the passengers.
                              Hi, as tired by the food quality from pantry I tried food from http://merafoodchoice.com/ and was happy about my decision
                              I am completly agree wiith you. I also faced the same problem. Then my friend suggesed me travelkhana to book food online.I really appreciate their services and food quality is too good.I think you should try once.
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                                Naresh Kumar Dahiya
                                from Shahabad, Haryana
                                Jan 17, 2009
                                Resolved
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                                Resolved

                                Dear Sir,
                                Good Morning,
                                I am an advocate practicing at Distt. Court, Sonepat. Today on 18-01-09 morning 0620 hrs I gone to Sonepat Railway station to see off my friend. when we reached to booking window towards westren side of the station, there was a long que of passengers waiting for booking clerk to open the booking window. all these passengers were in que for taking tickets for a local train from sonepat to Dehli departure time of the train was 0645 Hrs. the booking clerk did not open the window for issuing tickets despite of requests from passengers. When one of the passenger asked the booking clerk that why he is not opening the window, the booking clerk shouted on him saying that he will open the tickets after 10 minutes. the passengers requested that they would miss the train in that case. the booking clerk again shouted that it is them whose train will be missed and he started altercating with the passengers in place of opening the booking. he used very abusive language to the passengers and even threatened them to hit with a bat he was having in his cabin. Lastly after few minutes when all the passengers started shouting the booking clerk opened the ticket window. I was shocked with the behaviour of the booking clerk. Due to his adament behaviour more than 15 passengers had to travel without ticket as meanwhile the train was about to depart. the booking clerk by his behaviour not only spoiled the image of Indain Railways but has also caused loss to railway and has also forced the passengers to travel without ticket. Please take appropriate action against the booking clerk so that he can be restrained from causing further damages to the railway and the public. Thanking you.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  G
                                  Geetha Mayilsamy
                                  from Chennai, Tamil Nadu
                                  Jan 17, 2009
                                  Resolved
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                                  Resolved

                                  Dear Sir/Madam,

                                  This is Geetha Mayilsamy.i am working as a Software Engineer in Solverminds Solutions and Technologies at Chennai.I want compliant about railway Department.Actually i have booked the ticket through IRCTC, 15th night in Anathapuri Express, This train starting station and time is TRIVANDRUM CNTL, 16.20 PM on 15.01.2009.But this train was arrived for Dindigul at 12.20 AM(15.01.2009).I called Thursday afternoon (15.01.2009) to *139 to know about my PNR status, after that i got the information my ticket is confirmed, Coach No S9, 66.i went to Dindigul railway station on 15.01.2009 night, .My train time is 15.01.2009, 12.20 AM, but i called *139 Thursday afternoon 2 Clock on 15.01.2009t to know about my PNR status, why that time the enquiry man told about the PNR Status is confirmed.On 16.01.2009, 12.20 AM, im in Anathpuri Express, that time TTR told me this is not for 16.01.2009 ticket, i told him now only i checked PNR Status in Dindigul Station, why its showed Confirmed, it will display like Expired know.After that TTR asked Rs.600, after that only you can sit near with bath room in train.As im lady how can i sit near bath room even if i payed Rs.600, after that TTR told me you cant able to pay mean you will get down in Trichy like that he told .How can i get down at night 2.30 and also he talked with me very wrongly.i want immediate action should be taken in respect of TTR.Because that day its very horrible in my life.The details regarding the TTR is given below :

                                  TTr Names:
                                  Selvaraj and
                                  Radha Krishnan (Madurai Division)

                                  My PNR No :[protected]

                                  My Email id :geetham.[protected]@gmail.com,
                                  m.[protected]@solverminds.com


                                  Thanks and Regards,
                                  Geetha Mayilsamy.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  I booked e-ticket vide PNR no [protected] for 3 persons (1 male+2 female), train no 3484 from MGS to SBG dated 23.01.2009.on that day train was starting from MGS .System gave all waiting ticket and 1 hour before confirm 1 birth and other 2 persons kept in waiting list.
                                  In anticipation of confirmation while travelling We boarded the train when we saw majority ( 90%) births are empty.I approached the TTE who was not bearing batch of his name who demanded Rs 200 for alloting the berth, when I asked when all berths are empty why you are demanding money he bahaved very rudly with me in presence of my family members.
                                  My question is why my ticket was not confirmed when more than 90 % berths were empty, I feel it is with conivance of computer section so that TTE will get oppurtunity to take brive.
                                  I can identify the TTE who demanded brive.

                                  Suraj Nath
                                  This is srinivasaperumal. I am working as software engineer. I Travel on 04oct2009 from I booked ticket through internet. Before get into bording i lost my bag, inside the i have my ticket. Immediately i went help desk and i got letter from that person about my ticket information. I show that ticket to the TTR he didn't allow to travel. I have travel with my mother, wife and two childrens. One of the children age is 4 and another childeren age is 3. He didn't accept his obligation. After that i get down in madurai station and i get open ticket on madurai. After that i travel on unreserved coach with the two kids. I think he sold my ticket to somebody else. Why cant TTR collect the fine for not having the ticket allow them to travel. Let me know southern railway action status.

                                  This is my ticket details:

                                  Status at :Monday, October 05, 2009 10:22 PM
                                  Train 2690, NCJ CHENNAI EXP on[protected] for class- SL
                                  Boarding At Tirunelveli(TEN ) Arrival 20:50 Departure 20:55
                                  Destination Erode Jn(ED ) Arrival 05:45 Departure 05:55

                                  S.No. Booking Status Current Status
                                  PASSENGER 1 W/L 93, GNWL RS1 63
                                  PASSENGER 2 W/L 94, GNWL RS1 71
                                  PASSENGER 3 W/L 95, GNWL RS1 71
                                  CHART PREPARED

                                  Southern railway department has to take action against the TTR.

                                  Regards,
                                  M.SrinivasaPerumal
                                  dear sirs,
                                  i am the member of rapidfjack. i am not the one. we(rapidfjack) are 13.we had the good name in kalasalingam college. and also we are the good guys. our head is jeyaprakash, the civil engineer. his native is in melur. i am Pandi. while travalling in train, ttr asked me whether i am a literate or not. just i talked about the politics. for that he asked like that. iam a citizen of INDIA and also the member of rapidfjack.don't i have the rights? he is madurai TTR.
                                  [protected] Forwarded message[protected]
                                  From: mager <[protected]@gmail.com>
                                  Date: Fri, Mar 20, 2009 at 12:08 PM
                                  Subject: Chat with mager
                                  To: [protected]@gmail.com


                                  11:16 AM me: ethukkuda next march... loan ethuvum vanganuma
                                  mager: illada.. Intha college'la irunthu kilambiralamla
                                  11:17 AM me: appo avanunga thanda adutha marchku wait pannanum.. nee kelambunavudane appada kelambittandanu peru moochu viduvanunga
                                  11:19 AM mager: Aama kandippa Pinna .. Sundar'ayum appadinu soli thaana outgoing student'nu prize kuduthirukkanga...
                                  11:20 AM me: Watch this video
                                  http://www.youtube.com/watch?v=WLLkLRkwYFg&feature=related
                                  11:24 AM mager: eanda machan avan intha tension aaguran... Yaarum kurvi nalla irunthichi'nu sollitangala..
                                  :)
                                  11:25 AM me: one minute.. see this comedy also
                                  http://www.youtube.com/watch?v=zLaKfJoO5B0
                                  11:27 AM mager: video not available'nu varuthu..
                                  I tried 3-4 times
                                  11:30 AM Finally got da.. Super sync...
                                  11:32 AM me: haha
                                  11:33 AM mager: Super'a irunthichi..Eanda grp mail'la oru mail'um vara maatenguthu.. Oru mail anuppurathu.. Wish Pandi brother a happy married life.. and ask when will be his marriage??
                                  11:34 AM me: ok da.. sure...
                                  11:35 AM mager: By all'nu solli mail anuppu.. Not MASSS
                                  Pandi'ku Ponnu paarka RFJ ellarum varuvaangalanu kelu...;)
                                  me: ok da.. nee sollitalla...dei ok..pandiku ithu mattum pothuma? illa innum konjam anuppuvomada...give me an idea..
                                  11:36 AM mager: Chumma kelu un marrriage love marriage 'a illa arranged marriage'a nu..
                                  11:37 AM me: lover yaruda ...classmate-a? illa teacher-a da?
                                  mager: Athu enakku theriyathu.. Aana ponnu JP thaan paarpan'nu mattum enakku theriyum..
                                  :)
                                  11:38 AM me: entha JP da? namma class Jp ya?
                                  mager: civil JP da..
                                  Ennada ippadi sollita.
                                  me: ohh avura..
                                  mager: Athula vera Panjali maadiri'nu oru pechu adipattuchi 3173'la ...
                                  me: dei vinovukkuda
                                  11:39 AM mager: grp mail ID maadiri ..
                                  me: hahaha
                                  hahahha
                                  yaru sonnathu? thirunava? illa palava?
                                  mager: Unga room'la da... Yaarunu maranthudichi...
                                  11:40 AM me: sari vidu
                                  vidu

                                  me: appo vino and ravi nilamai???
                                  kavalaikidamada????
                                  11:41 AM mager: JP ellathayum paarthupar da..
                                  me: appo avara yarda parthukkuva
                                  mager: Avar thaan Vaanathai pola vijayakanth maadiri'la
                                  thambigal vaalkaikaga than vaalkayai thuranthavar...
                                  11:42 AM me: yenda thorakkurathukku avaru enna steel berova?
                                  11:43 AM mager: Serious'a oru naal itha pathi pechu vanthuchi... Romba naara adaichitaanunga un room'la ..Ponnu paaarka porathula irunthu ellathayum..
                                  11:44 AM me: dei anga pesuna unga roommatesm irunthirupeengaleda
                                  mager: Vino ta thaan ketkanum atha pathi... Avan thaan avaroda sishyan..
                                  me: ohh
                                  mager: Naan thaan irunthen...
                                  me: ahahhahahha
                                  appo neeyum comment pannirupiyeda...
                                  11:45 AM mager: Might be..;)
                                  11:46 AM me: nanga thanda ethiri avanungalukku.. neenga enna sonnalum avanukku theriya mattenguthu da
                                  ithu than kali kalam
                                  11:47 AM mager: Ha.. Ha.. Enakku pandi virothi illa da.. nanban..Aaana antha RFJ 'thaan prachanai.. Athu ennamo theriyala .. antha grp'a pathi pesuna comments thaana varuthu..
                                  11:49 AM Athukku unga room thaan karanam...such as alwa (mani)
                                  Nee nettayan..
                                  me: yend aruna vittuta
                                  11:50 AM ??
                                  mager: k.. arun too..
                                  me: RFJ unakku ennada kovam?
                                  11:51 AM avanga nalam virumbi thanda nee
                                  mager: Kovam illada.. Comedy.. Madras'la evanum komalai thaanam pannunana comedy pannurathu illaya... antha maadiri..
                                  11:52 AM ethana pera ooti iruppom... Just for fun... aana konjam over'a poiruchhi avvalavu thaan...
                                  me: evvalavo pannitom... itha panna mattoma
                                  ??
                                  11:53 AM mager: Ahtula namakku onnum prachanai illa.. Pandi thaan kaiya madakki Nenja thatti vasanam pesa aarambichittan..
                                  Athu romba comedy aayirichi...
                                  11:54 AM me: enga roomlayum oru bit pottu ponan theriyumla
                                  mager: ennada sollura.. enna sonnan... annaiku naan illa... Pala kooda padathukku poirunthen...
                                  enna sonnan...
                                  ?
                                  11:55 AM Vaanam poliyuthu'nu ethuvum kattabomman vasanam pesunana??
                                  me: athu oru periya story da.. wil tell u when we meet
                                  mager: sure
                                  11:56 AM me: latest RapidFJack update ethuvum irukka?
                                  11:58 AM mager: Avanunga enna UNO'va.. Update kodukka.. kalutha ketta kuttichuvaru... Ethavathu koyilla annathanam pannitu iruppanga.. Anga JP oru oorathula kaiya katiitu aanantha kaneerr vitttu iruppar.. Vikraman olichittan.. Ivanunga oliya maatenguranunga..
                                  11:59 AM me: hahahhahahha
                                  hahahhahahha
                                  12:00 PM sarida Manickam ithula entha characterla varuvan
                                  da
                                  12:01 PM mager: :
                                  :)
                                  me: puriyalada
                                  12:02 PM puriyalada
                                  mager: Pooja character'la .. I mean Naan kadavul pooja..
                                  :)
                                  Naan Kadavul paarthutiya.. ?
                                  me: s da... pooja athula beggarla
                                  12:03 PM mager: Antha annathaana koyil'la varisaila ninnu vaangi saapidura character..
                                  me: dei manickam pavamda...avana vidu
                                  12:04 PM mager: sari vidu namma nanbana ethukku ootikittu.. ippo avsan thirunthittan..
                                  me: namma Samsu ennada anan
                                  12:05 PM mager: avan matham maaritan.. RFJ'la hindu'va thaan serpaanga'nu sonna udane matham maaritan'nu oru purali varuhtu.. unmaya'nu theriyala..
                                  me: dei nee thappa purinjikittada... appo namma vino and charleslam?
                                  12:06 PM matha kalavaratha thoondathada
                                  12:08 PM u there/
                                  mager: ya, , , one sec
                                  12:09 PM Appadai thaanda sonnanga.. Muslim thaanda pracahai ...
                                  Christian prachanai illa..
                                  12:10 PM me: appo nee seat ketkalamlada
                                  ?
                                  12:11 PM mager: eanda ivvalavu neram ivvalavu neram kevalama thittitu irukken.. ennaya poi avanunga grp'la sera solluriye..Unnaya??
                                  sari da.. I am leaving now.. Catch u later...
                                  Want Law and Justice for RapidFJACK:

                                  [protected] Forwarded message[protected]
                                  From: mager <[protected]@gmail.com>
                                  Date: Fri, Mar 20, 2009 at 12:08 PM
                                  Subject: Chat with mager
                                  To: [protected]@gmail.com


                                  11:16 AM me: ethukkuda next march... loan ethuvum vanganuma
                                  mager: illada.. Intha college'la irunthu kilambiralamla
                                  11:17 AM me: appo avanunga thanda adutha marchku wait pannanum.. nee kelambunavudane appada kelambittandanu peru moochu viduvanunga
                                  11:19 AM mager: Aama kandippa Pinna .. Sundar'ayum appadinu soli thaana outgoing student'nu prize kuduthirukkanga...
                                  11:20 AM me: Watch this video
                                  http://www.youtube.com/watch?v=WLLkLRkwYFg&feature=related
                                  11:24 AM mager: eanda machan avan intha tension aaguran... Yaarum kurvi nalla irunthichi'nu sollitangala..
                                  :)
                                  11:25 AM me: one minute.. see this comedy also
                                  http://www.youtube.com/watch?v=zLaKfJoO5B0
                                  11:27 AM mager: video not available'nu varuthu..
                                  I tried 3-4 times
                                  11:30 AM Finally got da.. Super sync...
                                  11:32 AM me: haha
                                  11:33 AM mager: Super'a irunthichi..Eanda grp mail'la oru mail'um vara maatenguthu.. Oru mail anuppurathu.. Wish Pandi brother a happy married life.. and ask when will be his marriage??
                                  11:34 AM me: ok da.. sure...
                                  11:35 AM mager: By all'nu solli mail anuppu.. Not MASSS
                                  Pandi'ku Ponnu paarka RFJ ellarum varuvaangalanu kelu...;)
                                  me: ok da.. nee sollitalla...dei ok..pandiku ithu mattum pothuma? illa innum konjam anuppuvomada...give me an idea..
                                  11:36 AM mager: Chumma kelu un marrriage love marriage 'a illa arranged marriage'a nu..
                                  11:37 AM me: lover yaruda ...classmate-a? illa teacher-a da?
                                  mager: Athu enakku theriyathu.. Aana ponnu JP thaan paarpan'nu mattum enakku theriyum..
                                  :)
                                  11:38 AM me: entha JP da? namma class Jp ya?
                                  mager: civil JP da..
                                  Ennada ippadi sollita.
                                  me: ohh avura..
                                  mager: Athula vera Panjali maadiri'nu oru pechu adipattuchi 3173'la ...
                                  me: dei vinovukkuda
                                  11:39 AM mager: grp mail ID maadiri ..
                                  me: hahaha
                                  hahahha
                                  yaru sonnathu? thirunava? illa palava?
                                  mager: Unga room'la da... Yaarunu maranthudichi...
                                  11:40 AM me: sari vidu
                                  vidu

                                  me: appo vino and ravi nilamai???
                                  kavalaikidamada????
                                  11:41 AM mager: JP ellathayum paarthupar da..
                                  me: appo avara yarda parthukkuva
                                  mager: Avar thaan Vaanathai pola vijayakanth maadiri'la
                                  thambigal vaalkaikaga than vaalkayai thuranthavar...
                                  11:42 AM me: yenda thorakkurathukku avaru enna steel berova?
                                  11:43 AM mager: Serious'a oru naal itha pathi pechu vanthuchi... Romba naara adaichitaanunga un room'la ..Ponnu paaarka porathula irunthu ellathayum..
                                  11:44 AM me: dei anga pesuna unga roommatesm irunthirupeengaleda
                                  mager: Vino ta thaan ketkanum atha pathi... Avan thaan avaroda sishyan..
                                  me: ohh
                                  mager: Naan thaan irunthen...
                                  me: ahahhahahha
                                  appo neeyum comment pannirupiyeda...
                                  11:45 AM mager: Might be..;)
                                  11:46 AM me: nanga thanda ethiri avanungalukku.. neenga enna sonnalum avanukku theriya mattenguthu da
                                  ithu than kali kalam
                                  11:47 AM mager: Ha.. Ha.. Enakku pandi virothi illa da.. nanban..Aaana antha RFJ 'thaan prachanai.. Athu ennamo theriyala .. antha grp'a pathi pesuna comments thaana varuthu..
                                  11:49 AM Athukku unga room thaan karanam...such as alwa (mani)
                                  Nee nettayan..
                                  me: yend aruna vittuta
                                  11:50 AM ??
                                  mager: k.. arun too..
                                  me: RFJ unakku ennada kovam?
                                  11:51 AM avanga nalam virumbi thanda nee
                                  mager: Kovam illada.. Comedy.. Madras'la evanum komalai thaanam pannunana comedy pannurathu illaya... antha maadiri..
                                  11:52 AM ethana pera ooti iruppom... Just for fun... aana konjam over'a poiruchhi avvalavu thaan...
                                  me: evvalavo pannitom... itha panna mattoma
                                  ??
                                  11:53 AM mager: Ahtula namakku onnum prachanai illa.. Pandi thaan kaiya madakki Nenja thatti vasanam pesa aarambichittan..
                                  Athu romba comedy aayirichi...
                                  11:54 AM me: enga roomlayum oru bit pottu ponan theriyumla
                                  mager: ennada sollura.. enna sonnan... annaiku naan illa... Pala kooda padathukku poirunthen...
                                  enna sonnan...
                                  ?
                                  11:55 AM Vaanam poliyuthu'nu ethuvum kattabomman vasanam pesunana??
                                  me: athu oru periya story da.. wil tell u when we meet
                                  mager: sure
                                  11:56 AM me: latest RFJ update ethuvum irukka?
                                  11:58 AM mager: Avanunga enna UNO'va.. Update kodukka.. kalutha ketta kuttichuvaru... Ethavathu koyilla annathanam pannitu iruppanga.. Anga JP oru oorathula kaiya katiitu aanantha kaneerr vitttu iruppar.. Vikraman olichittan.. Ivanunga oliya maatenguranunga..
                                  11:59 AM me: hahahhahahha
                                  hahahhahahha
                                  12:00 PM sarida Manickam ithula entha characterla varuvan
                                  da
                                  12:01 PM mager: :
                                  :)
                                  me: puriyalada
                                  12:02 PM puriyalada
                                  mager: Pooja character'la .. I mean Naan kadavul pooja..
                                  :)
                                  Naan Kadavul paarthutiya.. ?
                                  me: s da... pooja athula beggarla
                                  12:03 PM mager: Antha annathaana koyil'la varisaila ninnu vaangi saapidura character..
                                  me: dei manickam pavamda...avana vidu
                                  12:04 PM mager: sari vidu namma nanbana ethukku ootikittu.. ippo avsan thirunthittan..
                                  me: namma Samsu ennada anan
                                  12:05 PM mager: avan matham maaritan.. RFJ'la hindu'va thaan serpaanga'nu sonna udane matham maaritan'nu oru purali varuhtu.. unmaya'nu theriyala..
                                  me: dei nee thappa purinjikittada... appo namma vino and charleslam?
                                  12:06 PM matha kalavaratha thoondathada
                                  12:08 PM u there/
                                  mager: ya, , , one sec
                                  12:09 PM Appadai thaanda sonnanga.. Muslim thaanda pracahai ...
                                  Christian prachanai illa..
                                  12:10 PM me: appo nee seat ketkalamlada
                                  ?
                                  12:11 PM mager: eanda ivvalavu neram ivvalavu neram kevalama thittitu irukken.. ennaya poi avanunga grp'la sera solluriye..Unnaya??
                                  sari da.. I am leaving now.. Catch u later...
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                                    R
                                    Rakesh Mondal
                                    from Mumbai, Maharashtra
                                    Jan 16, 2009
                                    Resolved
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                                    Resolved

                                    I had confirmed booking in 2946, Tapti Ganga Exp. from Itarsi Jn. to Vyara on 15/01/2009 (PNR No. [protected]). When on 15th morning I inquired in 139 about the running status of the train, the system informed me that the train was running 02.10 hours late and hence will reach Itarsi Jn by 09.00 hour instead of 06.50 hour. I inquired for several times between 06.30 hour to 07.30 hour. All the time the response was same. But, when I reached the station by 08.30 hour, I came to know that the train has already left the station by around 08.00 hour.
                                    I was harassed unnecessarily because of the faulty system of Indian railway; was embarrassed before the railway staffs, who were trying to prove that it was my mistake to believe in their system; and has been financially affected as my e-ticket could not be canceled. Even at my request, I was not permitted to travel some other train in sleeper class also, though I had booking in 3rd AC.
                                    I registered a complain to the DSM(C) Itarsi, though I really doubt if any help could be offered to me by THE GREAT INDIAN RAILWAY.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    I had confirmed booking in 8478, Kalinga Utkal Express from Rourkela to Bhubaneshwar on 28/04/2009 (PNR No.[protected]. When on 28th afternoon I inquired in 139 about the running status of the train, the system informed me that the train was running 40 minutes late and hence will reach Rourkela by 17.30 and depart at 17.52 instead of 17.10. I inquired for several times between 15.30 hour to 17.00 hour. All the time the response was same. But, when I reached the station by 17.35 hour, I came to know that the train has already left the station by around 17.35 hour.
                                    I was harassed unnecessarily because of the faulty system of Indian railway; was embarrassed before the railway staffs, who were trying to prove that it was my mistake to believe in their system; and has been financially affected as my e-ticket could not be canceled. Even at my request, I was not permitted to travel some other train in sleeper class also, though I had booking in 2ndAC and tatkal quota.
                                    I registered a complain to the DSM(C) Rourkela, though I really doubt if any help could be offered to me by THE GREAT INDIAN RAILWAY.
                                    The services of 139 is very very very very poor. One can not get any information from this number. Earlier there were three nos. 1330, 1335 and 125050. These numbers were working satisfactorily. But now you can not get any information even after departure of the train. why Railway administration is silent about this ?
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                                      Complainant7953134
                                      from Agra, Uttar Pradesh
                                      Jan 16, 2009
                                      Resolved
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                                      Resolved

                                      Today I went to Alwar Junction Railway station for Book circular Journey Ticket for 3 adults, from Alwar to Ratlam-Manmad-delhi-Alwar.
                                      The concerning Booking incharge told me to come 0n 17-1-09 for the same. I request him that I have to commence my journey on 17-1-09, if you issue my circular Journey Ticket on 17-1-09 how can I reserve my Berth? That Gentalman told me that as per railway rucircular Journey Ticket rules the ticket can only isuued after 5 days from the receipt of the Application.I again request him that as per Time Table (Train at a Glance) there is no rule as you are subscribing.At last he misbehave me and told rudely to come on 17-1-09. At last I went to Station Superintendent, he also told me that there is not such a rule and told me to come next day i.e.13-1-09.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      Indian Railway — Problem with i ticket

                                      Hi,
                                      I have purchased a ticket in the train No: 2346(SARAIGHATEXPRES) on[protected] for journey from New Coochbehar to Howrah(NCB to Howrah). That was a waiting list ticket and purchased on 14/07/2008. For the last 3 weeks I can see the Passenger 5 status is still showing W/L 1(i.w waiting list 1) . When I go to the irctc site I found that tickets are getting cancelled on regular basis as curent waiting list being decreased. I am not sure what is happening but surely there will be some problem in their end. Please help me out, I want to know what is going on as even after seeing other tickets getting cancelled my ticket remains in the same status as W/L1 as mentioned.
                                      Thanks and Regards
                                      Chitran Chaudhuri
                                      cell:[protected]

                                      Indian Railways — issue of ticket

                                      sir, on sunday[protected] at 2pm i had went to mathura station for getting ageneral ticket of H.NIZAMUDIN of one day before.
                                      i stand in que for half an hour, when my turn came the clerk said that u would not be able to take the ticket of monday on sunday, as there is no uts facility in mathura.
                                      STATION MASTER WAS NOT THERE AND DEPUTY STATION MASTER HAS NOT PROVIDED ME THE COMPLAIN BOOK.
                                      PLZ FORWARD MY COMPLAIN.
                                      FROM ERODE,
                                      R.Vipul DATE,
                                      44, KRISHA TALKIES ROAD,
                                      NEAR JAIN TEMPLE,
                                      ERODE, 638003 (T.N)
                                      [protected]

                                      TO
                                      The Chief commercial manager
                                      Sourthern Rail Way,
                                      CHENAI -3

                                      Sir,
                                      Sub :issue of Non –standard Circular Journy Tickets
                                      Per adult/child/sr.citzens,
                                      Kindly arrange to issue circular journey ticket as per
                                      The following program in 2SSL/FC/3AC/2AC
                                      [protected][protected][protected][protected]---
                                      S.NO FROM TO VAI
                                      [protected][protected][protected][protected]----
                                      1 ERODE TO DELHI(NDLS) ( RENIGUNTA )
                                      2 DELHI TO AHMEDABAD(ADI) ( MARWAR&PHUHERA )
                                      3 AHMEDABAD TO MUMBAI(CSTM) ( UDAIPUR CITY )
                                      4 MUMBAI TO PUNE(P)
                                      5 PUNE TO JABALPUR(JBP) ( MANMAD )
                                      6 JABALPUR TO HOWADA(HWH) (ALLAHABAD)
                                      7 HOWADA TO HYDERABAD(HYD) ( MALD TOWN )
                                      8 HYDERABAD TO ERODE ( JOLLAPET )

                                      BREAK JOURNY STATION
                                      [protected][protected][protected]------
                                      ( 1)DELHI (2) AHMEDABAD(ADI) (3) MUMBAI(CSTM) (4) PUNE(P)
                                      (5)JABALPUR(JBP) (6) HOWADA(HWH)(7)VISHAPATNAM(VSK)
                                      (8) HYDERABAD(HYD)
                                      [protected][protected][protected][protected]-
                                      I hear by to pay any undercharges that may be found to be
                                      Due to rail ways at a later date

                                      Thanking you your faithfully
                                      SIR I WANT TO MAKE CIRCULAR TICKET THROUGH ONLINE. SO PLEASE SAY HOW I CAN DO IT.
                                      From : Shabbir S. Garbadawala,
                                      Nr. Zenab Hall,
                                      Dahod-389151

                                      To,
                                      Railway Ministries
                                      Western Zone,

                                      SUB : COMPLAIN AGAINST TICKET CHECKER

                                      Respected Officer

                                      We get two TATKAL e-rail ticket DT[protected]NAME : SHABBIR GARBADAWALA & FATEMA GARBADAWALA ) Boarding DAHOD TO Mumbai Central for TRAIN NO 2904 GOLDEN TEMPLE and our birth Set No 45 & 46 in bogie No S-1.

                                      After both passenger take there sheets Ticket checker MR. Mahajan came and asked for ticket those passenger give e-ticket & ID proof Passport copy, but he refuse all the things and tourcher hold night both the passenger are senior citizen and they have problem in there leg very much both the passenger so many requesting him but he not to hear any thing and each and every time they say your ticket is not valid and he demanding money. After some passenger in bogie also requesting this id proof & ticket are valid don't tourcher them but he not to hear anybody and take " RESVAT " of rupees 2000/-

                                      Now I requesting you please keep dog watch on this corrupt person & " range hat pakad ke kadi se kadi karyavahi ki jay"

                                      Thanking you, your early response is my nation progress so don't go slow.
                                      can possession of more than one ticket is an offence under railway act
                                      Sir
                                      i want to book my circular ticket online.my trip will start from ranchi to tirupati to rameshwaram to kanyakumari to tirupati to ranchi.

                                      kindly help me how to book.


                                      rajesh
                                      I want to create my circular tour ticket online. How could I ? Please let me know...
                                      To,
                                      Respected Divisional Comercial manager,

                                      Sir,
                                      I wanted to know about the approximate ratecut in circular ticket.
                                      can i get to know that?

                                      Indian Rail Ways — Rules OF Indian Railways

                                      Respected Sir / Madam,


                                      This is Aditya Maru From Mumbai, sir I want to know the rules of Indian Railway TT and railway Ticket related rules

                                      My Contact Id is [protected]@hotmail.com Contact Number : [protected]

                                      Thank you,

                                      Regards,
                                      Aditya Maru
                                      ([protected])
                                      i had cancelled ticket -pnr no. [protected] on 19/11/09.till date i have not received refund of rs 476/- in my credit card a/c
                                      Dear Sir,
                                      Do you have any standard circular tour like Mumbai (CST) > Hyderabad > Bangalore > Chenai >Rameshwaram >Trivendrum > Kanyakumari > Trivendrum > Mumbai CST
                                      This circular tour will be attractive for visitors, who wish to avail chance of viewing ANNULAR SOLAR ECLIPSE at RAMESHWAR on Jan 15, 2009. It begins at 11.14 at Rameshwaram OR at 11.05 Hour at bTrivendrum.
                                      On the other hand there could be simple trip like MUMBAI to Rameshwaram reaching early morning at Rameswar on Friday 15 Jan 2010 and Return Journey on Saturday 16 Jan 2010 will be ideal for Mumbai People who wish to view rare ANNULAR S)OLAR ECLIPSE without sacrifycing working days except friday. Railway could also arrange for 2 Star-3Star economic Accomodation with dining arrangment bagging many thanks from many peoples. Central, South Centra, Southern, Kokan railway (Route Mumbai Kanyakumari and Back) could think of such Package tour..

                                      Thanks and regards
                                      Dear Sir,
                                      This is an instance the Rly authority should take strong steeps with the cleark who had misbehaved with you. He is simply a Govt. servent for which the Rly authorities are loosing their immage. This type of persons should be delt with strict action, should be suspended. If he is not aware about the rules he should have asked to contact sombody who knew the rules insteed of misbehaving. These are mersiless offence.
                                      Niranjan
                                      I am not still clear how I can obtain Approval for Circular railway ticket and purchase the ticket on line.Can you clarify in detail?
                                      railway should give passengers facility to book circular tour ticket online
                                      For above numerous complaints let me clarify the doubts as a railway employee in obtaining of circular journey tickets, circular journey tickets can not be obtained through online/internet because of involving of various rules in preparation of non-standard circular journey tickets, but software can be developed by railway authorities in obtaining of standard circular journey tickets which available on all railways sites. In obtaining of non-standard circular journey ticket, the person should not come in shortest path while his return journey it should be more 15% than shortest path. one can obtain non - standard circular journey tickets as they wish by keeping the above rule in view.
                                      regarding misbehaving, disciplinery mechanism is working efficiently in railways, one can make complaint through on line, sms based compalint to[protected] and through complaint books available with station managers of respective railway stations, for speedy feed back.

                                      Indian Railway — misbehavior and non issue of ticket

                                      today i wanted to take a ticket after chaRT PREPARATION FROM CURRENT COUNTER AT 7.55 AM PLATERFORM NO 1 SIDE FROM NIZAMUDDIN TO AGRA CANTT BY 12808 SAMTA EXP I WAS IN FORMED THAT TICKET WILL NOT BE ALLOWED YOU BETTER CONTACT TT WHEN I INFORMED NO YOU REFUSE ON MY RESERVATION SLIP HE ABUSED AND INSULTED I HAD TO TAKE A GENERAL TICKET AND BOARD THE SLEEPER COACH RUNNING AFTER TT TO GET A BIRTH IN SLEEPER
                                      CAUSING ME LOT OF INCONMVIENCE
                                      IT APPERAS THAT COUNTER PERSON IN CONNIVANCE WITH TT FOR ULTERIOR MOTIVES IS NOT ISSUING THE TICKET EVEN THOUGH THE SEATS ARE AVAILING CAUSING LOSSOF REVENUE TO RAILWAYS AND INCONVIENCE TO PASSENGERS
                                      COUNTER CLERK ALSO SHOUTED THAT I[censored] WANT TO TRAVEL YOU SHOULD TAKE TICKET FROM NORMAL RESERVATION OFFICE ATLEAST ONE DAY IN ADVANCE
                                      RAJIV SAXENA 57 KRISHNA KUNJ BRIJ VIHAR IV KAMLA NAGAR AGRA 282005
                                      kindly guide me to get circular ticket surat-puskar-jeslmer-jodhpur-jaipur-agra-delhi-surat my email ID [protected]@yahoo, com
                                      Sir
                                      i want to book my circular ticket online.my trip will start from bhopali to tirupati to rameshwaram to kanyakumari to madurai to hydarabad to bhopal
                                      I want book my tickets online from surat to banaras(A.C. 3rd T) to haridwar(sleeper) to surat. Is it eligible for getting advantage of circular ticket? If yes, What will be the fare ?
                                      I intend to pilgrim to various places from Kanpur Central -Jhansi-Tirupati-chennai-Kanchipuram-Madurai-Rameshwaram-Kanyakumari-Jhansi-Kanp... Central.please guide me as to whom I have to meet in this behalf.Is it possible to get circular journey ticket by on line booking. Please also give the formate for furnishing the particulars of my proposed journey.
                                      sir sub; Non standard circular journey tickect difference KMs reg
                                      I have taken Non standard circular journey tickect for 5 members from cca . the pnr no[protected] the railway authrities issued tickect for 4986 kms duly collecting Rs.6825.the details of journey as follows.
                                      cca to slo 16 km not reserved
                                      slo to bbs pnr[protected] kms reserved
                                      bbs to hwh pnr [protected] 439 kms reserved
                                      hwh to gaya pnr[protected] kms reserved
                                      gaya tobsb pnr[protected] kms reserved
                                      bsb to hw pnr[protected] kms reserved
                                      hw to dli pnr[protected] kms reserved
                                      nzm to agc pnr[protected] kms reserved
                                      agc to slo pnr[protected] kms reserved
                                      slo to cca not reserved 16 kms
                                      TOTAL KMS 4789 KMS.

                                      There is difference bet ween non standard circular journey tickect issued and actual journey tobe performed is 197 KMS. the same may be examined and reconsile the matter and do justice to me.

                                      Yours faithfully

                                      O.V.R.SARMA
                                      # 1-13-129 GOPAL NAGAR
                                      YANAM
                                      I want to clarify whether circular journey ticket wlll be issued in the following route
                                      Chennai - payyanur (via Katpadi coimbatore, shoranur) - mangalore - udupi - mangalore junction - bangalore - chennai.
                                      Break of journey at udupi and bangalore.

                                      The above cjt route rejected by Chennai central reservation counter.

                                      S.Krishna Moorthy
                                      sir wheather circular ticket can be done online please help

                                      Poor maintenance of coach

                                      Travelling in H1 coach of12301 Rajdhani express from Kolkata to New Delhi on 25 March, 14. Almost continuous jolts due to faulty suspension or faulty vacuum brake system. PNR no. [protected].
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                                        S
                                        Salil Mehra
                                        from Noida, Uttar Pradesh
                                        Jan 16, 2009
                                        Resolved
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                                        Resolved

                                        Hi,

                                        Mr. Jogender Kumar (ID card serial no. 256178) of the railways is indulging in corrupt practices without the fear of law at New Delhi railway station.

                                        I had approached the Ajmeri Gate platform counter for a platform ticket but was informed that no PF tickets are required till 31st January for entering the station. As I was coming out from the station, the above mentioned officer accosted me & demanded a bribe of Rs. 100/= for non-production of PF ticket. Upon my refusal to bribe him, he issued a challan for ticketless travel even when I reproduced the parking ticket of my vehicle & informed him that I had tried to buy the PF ticket. When I insisted for the challan to state the charge as being "Non-production of PF ticket";he simply refused & requested a lady to issue the challan.

                                        I'm appalled at his audacity wherein he publicly demands for bribes & misuses official powers. I hope some good shall come out by highlighting this corrupt practice & my fellow citizens shall not have to face the same fate at his hands in future.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        THE
                                        Rail administrator (purani delhi railway station jone)


                                        sir/madum

                                        I agent irctc (A.D.INFOTECH SYSTEMS, NAME: -AKHILESH JHA, ADD-WZ 98, GF LAMBA COMPLEX JWALA HERI MKT PASCHIM VIHAR NEW DELHI-63, EMAIL [protected]@ymail.com, mobile no-[protected])

                                        ticket pnr no-[protected]
                                        transaction id-[protected]
                                        train no -4056/brahmputra mail
                                        dli to patna
                                        journey date-16-5-09

                                        passenger name- durgesh jha, age-19, sex - male, coach no- s2, seat/b no-003

                                        jis coach ka TTE K.C.KANOJIA hain ye ticket ko not valid batate huy passanger ko mara pita or sama sra nicha phec dia or dham ki dia jail me band kar denge

                                        phir is ticket ko wrong batate hue 750 ka durgesh jha ke name par ticket kat dia .


                                        sir se nivedan hai ki iski sahi checking kiya jai or TTE K.C.KANOJIA se pucha jai ki mara pita kyo.sman kyo phekar
                                        iski sahi jankari mujhe milni chahiya
                                        APKA -AKHILESH JHA, [protected]
                                        To

                                        Hon’ble smt. Mamta Banerjee ji,
                                        Minister of railways,
                                        Govt. of India,
                                        New Delhi

                                        SUBJECT: GRIEVANCES FOR PROVIDING FACILITIES TO THE PASSENGERS TRAVELING IN THE NORTHERN RAILWAYS

                                        R/Madam,

                                        With due respect, we here by submit the following points on the above noted subject for your favourable consideration & early n/action please.
                                         FOR STARTING A NEW EXPRESS TRAINS & ADDING EXTRA COACHES FOR GENERAL PUBLIC ON DELHI-AMRITSAR ROUTE
                                        Your goodself is reqested to start a new Janta express train for general type of passengers (without any reservation/sleeper coaches) from Delhi to Amritsar & back; which is very essential on this route, as all other express trains on this route are overcrowded, which are having a few general coaches, as a result of which, passengers especially, like senior citizens, children & ladies feel inconvinience& some times got injured in traveling. To overcome this difficulty please start a new Janta Express Train (without any reservation coaches) for general passengers & further requested to add/increase four to five general coaches with express trains running on this route so as to avoid / check havvy rush in the express trains.
                                         FOR EXTENDING NEW EXPRESS TRAINS LIKE GARIB-RATH & JAN_SHATABDI ON DELHI-AMRITSAR ROUTE.
                                        Keeping in view the difficulties faced by the general public, due to havvy rush of passengers in the trains, we further request to start / extend new trains between Delhi & Amritsar & back, namely GARIB-RaTH & JAN-SHATABDI, alikewise these trains already ply on the route between Delhi & Chandigharh.
                                         TO REGULARIZE / MAKE DAILY SERVICE OF TRAIN NO.4037 UP & 4038 DOWN (DELHI-PATHANKOTE EXPRESS)
                                        Yourgoodself is requested, keeping in view the above explained situation, to regularize daily the train no. 4037 UP & 4038 DOWN(Delhi-Pathankote) express & make its daily service, instead of on alternate days, as running now.This can be easily done as UP & DOWN side both trains are different, alikewise of other express trains ; like MALWA, DADAR etc.trains.
                                         TO CUT SHORT THE ROUTE OF SAHID EXPRESS (PREVIOUSLY FLYING MAIL EXPRESS )
                                        Sahid express train is plying / running between Bihar state - some station to Amritsar & usually this train becomes late for many hrs due to long distance.
                                        So, this train route may be cutshort to run between Delhi & Amritsar only, to restore its previous route
                                         RESERVATION IN THE WAITING LIST



                                        We have generally noted, that while getting reservation of seats in the trains like SHANE-PUNJAB (train no.2497 up & 2498 down ) etc., waiting list is reached upon to 400 numbers, in that case railways generally charge reservation charges from passengers without making any arrangements / adding extra coaches for their sittings, as a result passengers feel inconvinience, due to nonavailability of seats, we suggest alternatively to allow such type of passengers(waiting list) to travel in other trains or add extra coaches, failing which railways should not issue reservation tickets on the waiting .
                                         EXEMPTION /REDUCTION OF FINE FOR NOT HOLDING SUPERFAST CHARGE TICKET & MAKING ITS AVAILABILITY ON THE PLATFORM
                                        ITSELF (FROM MACHINES, BOOTHS ETC.)

                                         MAKING PROPER ARRANGEMENTS OF WATER & CLEANLINESS IN THE RAILWAYS

                                         MAKING ARRANGEMENTS FOR TOILETS IN THE E.M.U. ELECTRIC TRAINS AS SR. CITIZENS, LADIES & CHILDREN ESPECIALLY BADLY SUFFER IN ADDITION TO OTHER PASSENGERS.
                                         ARRANGEMENTS FOR PROVIDING COUPONS, RECEIPTS FOR THE BALANCE AMOUNT(COINS) FROM TICKET WINDOWS IN CASE COINS OR CHANGE OF BALANCE AMOUNT ARE NOT AVAILABLE


                                        Yourgoodself is requested to kindly go through the above noted points /suggestions & make suitable arrangements to mitigate the hardships faced by the passengers through the current budget being prepared by your govt.& submitting in the parliament in the next month .

                                        Thanking you in anticipation,
                                        Yours faithfully,
                                        1. Ramesh Arora
                                        c/o Loomtex Handlooms
                                        Satkartar Colony, Panipat
                                        [protected]
                                        2. Mohan singh
                                        DATED: June 15, 2009
                                        D/A=NIL c/o S.K. Press
                                        Satkartar Colony Panipat
                                        [protected]
                                        3. Sunil Arora
                                        Satkartar Colony Panipat
                                        4. S.K.Puri 110, Satkartar Colony (opp.power house) Panipat.[protected]
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