Dear sir,
I had sent my two wheeler (Bajaj Pulsar 150- black colour), bearing registration no.WB-64-C 6520 on 2nd of Aug 2011 from Bhubaneswar to New Coochbehar. The reciept no of the parcel is B 049042, booked in the name o[censored]ma Shankar Yadav. The parcel was loaded in front SLR bearing no. NF98705 in Guwahati bound Puri Guwahati Express (train no . 5639) from Bhubaneswar.
When the train reached New Coochbehar at around 3AM on 4th August 2011, the parcel officer with coolie was ready to unload the bike, but the guard denied to unload the bike, stating that there is no parcel bound for New Coochbehar.
Today it has been more than 20 days and still our parcel is not being delivered. When we are trying to contact the Bhubaneswar parcel office,they are telling that thay have sent the parcel to New Coochbehar and when we are trying to contact New Coochbehar office, they told us to contact Guwahati office, as the parcel may have been delivered to the Guwahati office.And Guwahati office is telling that they haven't recieved any bike.
We are in a fix as to what to do. And these parcel offices are playing a blame game and at the end, we have to suffer. We are in the urgent need of the bike but railway people are showing their indifferent attitude. As a customer, its very annoying, as I'm Not able to trace my bike and even no body is guiding asa to what to do.
Its really an evidence o[censored]tter negligence on the part of railway administration and I have suffered a lot. If possible i want to lodge a complaint against parcel service of Indian Railways and i request you to please do the needful.
Thanking You
Yours Faithfully
Uday Yadav
[protected]
[protected]@gmail.com Was this information helpful? | 
I had sent my parcel, on 3rd of Feb 2012 from Jalna to Ludhiana. The reciept no of the parcel is 675398, booked in the name of Muley.S.C.. The parcel was loaded in front SLR on date 05/02/2012
Today it has been more than four momths and still our parcel is not being delivered. When we are trying to contact the Jalna parcel office, they are telling that thay have sent the parcel to Ludhiana and when we are trying to contact Ludhiana office, they told us to contact Amrutsar office, as the parcel may have been delivered to the Amrutsar office.And Amrutsar office is telling that they haven't recieved any parcel.
We are in a fix as to what to do. And these parcel offices are playing a blame game and at the end, we have to suffer. We are in the urgent need of the parcel but railway people are showing their indifferent attitude. As a customer, its very annoying, as I'm Not able to trace my parcel and even no body is guiding as a to what to do.
Its really an evidence o[censored]tter negligence on the part of railway administration and I have suffered a lot. If possible i want to lodge a complaint against parcel service of Indian Railways and i request you to please do the needful.
Parcel details cooper coil 2. Nos
Carbon rollers 4. nos
Both in a wooden case.
Thanking You
Yours Faithfully
Muley.S.C.
PARBHANI (M.S.)
[protected]
E-mail :[protected]@rediffmail.com