Claimed

Indian Railways Complaints & Reviews

www.indianrailways.gov.in

1.3

Last updated Sep 20, 2024

Complaints 6282

Resolved

1580

Unresolved

4702

So far so good - The company responded to our notifications and is working on resolving complaints.

Quick Links

Statistics

Share

Complaints

Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railways

Complaints recently resolved by Indian Railways customer care

View all complaints

Unwanted parking in Hatia railway station

TDR in CR REPUDIATE status

Provide halts at Yellamanchili railway station (ylm)

To Request a Official Stop On Jalgaon Junction

Money debited from bank but not credited in R-wallet of UTS

Most useful Indian Railways reviews

charging point is not working.

uts mobile app amount debited but wallet not credited

wrong sms of cancellation of train

unable to renew ewallet at irctc website

Parking charges at surat railway station

Charging fine for carrying TV

Featured Indian Railways consumer stories

Unwanted FIne Collection

22150 delayed for more than 12 hours.

Vendor in faridabad station platform 3 trolly 5 overcharging

Indian Railways reviews & complaints page 4

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Hello Team,
Booked train from Chennai central to Coimbatore in RAPTISAGAR EXP (12511)PNR: [protected]. Normally train will arrive at Central by 22: 50 and well be departed at 23:15. But on 15th September train delayed more than 11 hrs and arrived next day on nearly 09:00 and left by 09:40 only.
I have filed TDR nearly 3 hrs before the arrival on Central.
TDR Filing Date: 15 Sep 2023 | 07:45PM. Still I got reply as STATUS:...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Respect indian Railways
We dont have halts from 10 years
But the population increased in last 15years due to industries factories around yellamanchilli
In india every train start from district head quarter will stop in top mandal and MLA constituency
We need every train start frm Visakhapatnam to stop at yellamanchilli
There are so much of public Hyderabad Bangalore please provide one min halt for 08543...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I request Indian railways to include Penukonda Junction (PKD) which comes under Bangalore division as a stop for Coimbatore -Mumbai Express - 11013 runs daily as there is no direct train connectivity to Tamilnadu through trains from here.
As Penukonda is the major town with KIA Motors India cars are being exported from this railway station to across India and many other companies established in the last few years, many people from...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: At post shirgaon, taluka - Chiplun , District - Ratnagiri Maharashtra

We are regular travel of Jalgaon to Chiplun but not any train was stopped in Jalgaon junction to going a Konkan region, as far we are going to Bhusawal Junction because of they are getting a official stop .
So I request to 2 min stop a train no 12617 Up & 12618 down Mangala Lakshdweep SF express At Jalgaon Junction....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Chennai East tambaram Railway station charges too much fees. They are charging Rs 30 for scooters and bike parking for 24 hours. For 12 hours, they are charging minimum Rs25.

for example 1 day + 3 hours (27hrs)are 2nd day, these contractors charging Rs30+35= Rs 65.00. When we enquired, the vendor says, this is cost proposed by Indian Railways. Kindly look into this matter and help the public....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I am from West Bengal and my complaint is regarding train availablity between Kolkata to Hyderabad. We got 2 trains for many many years now and no new train has been introduced. Falaknuma exp takes 26 hours and Eastcoast exp takes 31 hours which is really long. I have to travel to Hyderabad 6 to 7 times in a year and flight is the only option as I don't get much time to plan my travel. It's high time that we should get another train option...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 12-5-61/3, Yamijala vari street, Gunupudi, Bhimavaram

Request for exceptional stop 2 min for this trains in station code BVRM

07152&07153, 12787&12788, 17231&17232. We have lot of students, state and central Govt employees, other private finance, medical and industrial sectors working people. Earlier we have stops for all trains in this station code BVRM, but later it is not given stoppage. Many times we requested for exceptional stop....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Railway police line pf no.1 ke samne

Sir railway police line me 10 se 12 dogs ho gye hai jiske kaaran raat me bahar bhi nahi nikal paa rhe or din bhar pareshani bhi hoti hai please sir help kre...

+1 videos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I had a confirmed ticket of 4 passengers in Bagh express train no: 13020 which we were to board the train at 6:10am from Lucknow NR Station. But when we reached the station we got to know that train is late by 3 hrs 36 mins so I filed a tdr according to the refund rules that if the train is late more than 3 hrs and you did not board the train you can get a full refund. So I filed the tdr 3 hours before stating the correct reason. That train...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

On 31/8/2023 boarded 13329, at Dhanbad first AC coach H1 - D 11 & 12. AC was not working. It started 5 minutes before departure. Toilets were very Dirty. No Liquid Soap, No Toilet paper. Jet was clogged. No wash basin outside toilets, in the passage.
PNR-[protected]
Trn:13329
Dt:31-08-23
Frm DHN to PNBE
Cls:1A
P1-H1, D 11
P2-H1, D 12
Boarding allowed from DHN only
Chart Preparedbr...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

We have 4 reservation seats in the coach D11 in Taj express dated 30th Aug 2023 . We have reached the station 7 am and train timings was of 7:26 am . When the train arrived it was unbelievably overcrowded. We tried with our full potential to board the train but it wasn't possible to board the train . Reservation coaches was full with the non reserved passengers . I don't know why TT was allowing the people without reservation to travel. When...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

We booked at ticket with details PNR-[protected]
Trn:12704
Dt:22-08-23
Frm BAM to HWH, but we get the message PLEASE NOTE:T.NO.12704 FROM SC TO HWH EXPR.LEAVING SECUNDERABAD ON 21.08.23 IS PARTIALLY CANCELLED BETWEEN BRAHMAPUR AND HOWRAH STATIONS. We filed TDR on 21.08.23 at 9 pm but got rejected with the message- Reason for Repudiation/rejection: Invalid TDR Timestmap : PARTIAL. Why did we get rejection? Refund the money...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Panvel Railway Station

Hi all,
Recently I tried to recharge my uts wallet of phone no. [protected] via Paytm, the payment was successful but the wallet didn't recieve the credit amount, it shows in the its app as 'Recharge initiated'
UPI ref no.[protected]
My upi id :[protected]@paytm
I have attached screenshots for reference, please help me....

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I was thrown off from Palamu Express (from PNBE to PTRU) today (21.08.2023) by TTE. I am a doctor from Patna Medical College Hospital (PMCH). While, I was seating on my birth TTE on duty has behaved badly and also insulted me in front of all people. When I protested, he did not accept his mistake and latter on he started making many excuses....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

₹100/- Debited from Bank not yet credited into R wallet through UTS App....

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: New Delhi

I kindly request the Ministry of Railways to halt the 20833/20834 Vande Bharat Express at Anakapalli(AKP) station for just 1 Minute as there are n number of passengers to board the train if it will be given halt at akp and Anakapalle is a District head quarter and a big town and there are many passengers from near by areas like chodavaram, narsipatnam, yelamanchili, paderu can board and travel to their respective destinations.
And...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I Recharged my wallet with Rs.200 money and it has been debited from my account but wallet balance not get updated. My Account is associated with mobile no [protected] The transaction was made through upi.

The UPI Transaction ID:[protected]
And Mobile no is [protected]...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Sir,
I used paytm for recharging R Wallet UTS mobile app (Under IRCTC). But Money debitted from my bank account but it is not credited in R Wallet. My UTS app registed mobile number is [protected].
Kindly do the needful.
Thanking you....

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: WRQP+X62, Dr Dadabhai Naoroji Rd, Chhatrapati Shivaji Terminus Area, Fort, Mumbai, Maharashtra 400001

We board the train from Dadar to Neral, at Dadar station we booked the RETURN train ticket from UTS (paper&travel), but due to technical glitch in ATVM machine we didn't get the print of the ticket & the money was deducted from my account (RWALLET-Rs.80).
We also went to couple of ticket counter @ Dadar station to get the ticket print, but even there they were not able to give the print.

IT'S CLEARLY STATES THAT THE...

+3 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Respected sir,

As i mentioned in my earlier complaint/suggestion also. i have booked a ticket on 23rd July, 2023 (PNR[protected] from Dibrugarh to New Delhi 2AC costing 5300. incl(dynamic charges) which applies after 10% booking and increases.. when i book ticket and earlier complaint date the dynamic charges applied whereas the tickets much of that were not booked and in other dates too where the seats are less than 10...

+6 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment