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[Resolved]  Indian Railways — Ruthless to Senior Citizens

Dear Sir,

In today's train i.e., 19th October, 07, Prashanti Express (BNG to VSP) 3 people are travelling in the name if Subhadramma (75 years) Narasayyamma (45 Years) and Rani (25 years) from BNG to VSP. PNR No. [protected] Train No. 8564. 3rd Ac

Myself (grandson of Ms. Subhadramma) had booked the tickets under my licence no as they are not aware of the internet booking process. INstead of my licence, have asked them to carry their pan numbers enabling to identify with the tickets. Also, informed him that we will show the licence at the destination but still did not agree.

The TT who came in this train had harrased the old ladies for the last 2 1/2 hours that you need to pay 1400 each or else get down the train. He had made 75 years old lay cry and touch his feet and took 400/- and then left. This is not fare on his part. Is this the way we treat our senior citizens in our country..!

Please look into this matter and take the necessary action on this guy (deputed on this route) who is ruthless and mercyless to the senior citizens travelling.

Thank you.

Best Regards
A.V.S. Kumar
Ph:[protected]
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  1 CommentShareTweet

Comments

Jeetle
JEETLE AUCTION FRAUD
PLEASE DONT WASTE MONEY TO JEELTE.IN, , THERE IS SIMPLY TAKE MONEY,
NO RESPONSE, PLEASE EVERYBODY ALERT FROM THE BEGINNING.

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    Indian Railways
    Customer Care Service
    Customer satisfaction rating
    29%
    Complaints
    5299
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    0
    Resolved
    1544
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
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