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[Resolved]  Indian Railways Enquiry System — Rly. enquiry on Phone no 139

The rly.enquiry No 139 do not provide any response at BSNL Landline at Indore. If you want any information on phone No 139 the response is "your querry is invalid please try again' where as if you dial 139 on BSNL Mobile Phone response is availiable for which cost Rs 5/00 to Rs 6/00 are charged through yr mobile Phone bil
This has been reported to Indore Railway Station Manager and they conveyed that they can not help in this regard.
This type of problem started after New Railway Minister Mamta Banerjee took charge of Railway Ministry
This matter should be investigated in detail as to why information is not provided on BSNL Land Line Phones and Information is made availiable on BSNL Mobile Phone at huge cost.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  3 CommentsShareTweet

Comments

Railways — no response at railway telephone enquiry

the telephone enquiry service at MARIANI Jn is so poor .. i kept on calling but there was no response from the other End... due to lack of information we passengers suffer a lot.. par kisiko kya fark padta hai.. jiske saath hua, wohi jaane apni taqleef.
I m trying u r railway no 139. but I m not getting any responce from your this toll free.. no. I have tried 16 times but I m getting same response.
indian railway enquiry system is needed to upgrade sothat all phones could be recieved, i am also calling for 1 hour, at indore railway but no responce.. please .
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    Indian Railways
    Customer Care Service
    Customer satisfaction rating
    27%
    Complaints
    5649
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    0
    Resolved
    1552
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
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