Indiatimes Shopping — False Advertisement, commitment & cancellation of order

Address:Bangalore, Karnataka

Dear Sir,
I had ordered online 3 No. of Buffalo 1 TB hard disk from India Shopping times on 6th Aug'12 from their official website. At that time its price was Rs.3690/- per hard disk. so I have paid & was expecting the delivery on 16th Aug'12 as stated in the invoice generated during payment transaction. Till 14th Aug'12 I was being promised & even mailed that the product will be delivered on time. But on 15th Aug'12 the order got cancelled stating some pricing issue. also as per customer care team due to some system issue the price was misquoted in their website on 6th Aug'12. I just want to know if there was such issue on 6th Aug'12 why did not they rectified it immediately & let us knew about the same earlier & continued false commitment of delivery till 14th Aug'12. because of that I did not purchase the same product from other websites on that day.


Order No.-[protected]
Complaint No.-362912
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Indiatimes.com — False commitment

I booked ny Air tickets for Jaipur on 16th Nov'07 on Indiatimes.com(PNR HCYMDM) and it was displayed o n Indiatimes.com that i will get GC of Rs 1500. Although fare for Spicejet was lower as compared to Jet, I chose Jet airways because on this GCs were applicable on it.
I got it confirmed from Indiatimes CC before booking the ticket and after receiving confirmation i booked the tickets. Later i receive a mail from Indiatimes.com that due to heavy load condition, i will receive my GC with in some time.

Lateron i received another communication mentioning that i will not receive GC as the offer was applicable on bookings till 15th Only. My objection to this is that

Why it was wrongly displayed on Indiatimes site that GCs would be given for Jet Airlines booking. Is this for misguiding the customers using Indiatimes.com
Why did Indiatimes agent confirmed me on phone about the GCs

Why did i receive a confirmation mail for these GCs from Indiatimes.com

I request to impose some strong action against false promotional policies by such companies wherein companies misguide consumer with false commitment.
I HAVE BOOKED A GODREJ MICROWAVE OVEN CONVECTION MODEL NO- GMC-20E 08 SSGX THROUGH INDIATIMES TIMES OF INDIA READERS OFFER & SAME ITEM WITH DIFFERENT MODEL NO- IS BEING DELIVERED TO ME BY VIBGYOR MARKETING & SERVICES
172, VAISHALI PITAMPURA
DELHI-110034
PH[protected]

INVOICE NO-IT-042/09 DATED 10.10.09 SUPPLIER REF NO- IT-042/09 REF INDIATIMES SHOPPING ORDER NO[protected] SUB ORDRE NO-2324402 PAYMENT MODE COD
BUYER ADDRESS
SAURABH SRIVASTAVA H. NO-B-46A SEC-19 NOIDA-201301 MB NO-[protected] I HAVE NOT RECD. MY GIFT COUPAN FROM THE INDIATIMES PL SEND IT AS EARLY AS POSSIBLE I HAVE TO PURCHASE FM STEREO FOR MY CAR FROM INDIATIMES

THANKS & REGARDS

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