[Resolved] Indigo Airlines — Indigo online ticket:Money deducted and ticket not generated
Kolkata, Kolkata District, West Bengal, India
Hi, I was booking a ticket from indigo website by sbi netbanking.While I was paying then it went to billdesk and after it came back to indigo site it showed a message saying transaction not successful.However, money got deducted from bank account.I called up indigo and they are expecting me to provide one order no that opened in another browser.I don have that number and I din get any email or sms from indigo on that transaction.I am giving below details.please refund my money back. Name-Biswanath Chatterjee MODE-netbanking Bank-sbi Transaction ref no-MSBI[protected]IGM8715012 MOB-[protected]
Complaint marked as Resolved
I have got the refund back.I called up customer care again and they told this will be auto refunded.As committed I have got my refund back.
[Oct 16, 2013] Indigo Airlines customer support has been notified about the posted complaint.
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