[Resolved]  Indraprastha Gas Limited — Overcharged due to faulty CNg pump meter

Address:East Delhi, Delhi

Greetings of the day...

Yesterday i went to CNG station which is on NH 24 at Ghazipur when we go towards Mayur Vihar from Ghaziabad.

Over there i went to get my car gas filled up, i have Maruti 800 in which 12kg cylinder is there, in which around 4kg gas was already there, and when the concerened employee start filling up the gas, at the same time some technician was doing something in the same machine, and the meter in pump started to jum from Rs.150 to Rs177, then to Rs190 to Rs.230 and then to Rs.253. and it all was happening very quickly, i said to the concerend employee over there but he didnt closed the meter.

According to Rs.253 it means that around 8.5 kg gas was filled in my car. and the pressure at that time was 190.

In my car even if 1-2kg gas is already there, then also at the pressure of 250, my car never got filled up with more than 7.5kg.

How is it possible that around 4kg gas was in my car and further 8.5kg got fitted in the same cylinder of 12kg.

I told the same thing to them and the technician and he said that some time this happens pressure is good right now and your cylinder have enough space. His name was VINOD (dark complexion, moustache).

When he said i asked the employee to make bill and on top of that i wrote my meter reading, at that time in my car all four green lights were on. i drove my car to CP and after 20km one of my green light went off, in my car 1 green light goes off after i have drove my car around 40-50km.

I again went back to the same pump and complaint about the same they made me talk to some person named Mohit, i told him the whole story and told him that appropriate gas was not fullfiled and i was overcharged by around Rs.100 approximately and guy said that we'll look into the issue and we cant do anything to refund your money.

Tell me what should i do in such a case. I was cheated by them. It is my daily route and i get gas filled up from this station every now and then.

Send me the solution and whct should i do becuase i was overcharged by them and they are not ready to do anything for this.

Regards
Divyansh Dhaka
[protected]
divyansh.[protected]@allcheckdeals.com
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Aug 13, 2020
Complaint marked as Resolved 
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Times Of India — Overcharging/Faulty Meter

Daily travel from the Domestic Airport to opposite Kamla Mills entry gate come to a meter reading of 5.5 to 6.5, depending on traffic.

Taxi no. MH 03 F3962 had a meter reading 0f 1.10 for the same distance covered today (25th June 09). The traffic policeman on duty there failed to heed to my complaint.

I request that the taxi driver's license be revoked and the driver be severely reprimanded for being a cheat and a fraud.

Hope that at least this plea does not fall on deaf ears!

Dev Dutt Das

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    Indraprastha Gas Limited [IGL] Phone
    +91 11 4607 4607
    Indraprastha Gas Limited [IGL] Address
    IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi, Delhi, India - 110022
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