[Resolved] Indraprastha Gas Limited - Igl

[Resolved] Indraprastha Gas Limited - Igl — Connection Delay

M Minu Thommen from Ludhiana, Punjab

Dear Sir, We gave Rs 5300/- for new PNG connection to IGL on January 27th, 2009 and was promised the connection within 30 - 45 days. After waiting for two full months, we got back to them enquiring about the status of the connection as nothing had happened till then. Then within couple of days, the pipeline was fixed and nothing happened. We called up again after a week and then the metre was installed. The mechanics said that a team of engineers would check the connection for leakage and the connection would be activated immediately. The engineers visited after a week and everything was found to be in place and we were promised the connection the next day itself. All these transpired within the first week of March and nothing has happened since. We called up IGL and registered a complaint (No. 106976) and they promised attendance within a day. But nothing has happened and every time we call up, they keep blaming their agencies or distributors or contractors. But as far as we are concerned, money was paid to IGL and it is their responsibility as we are customers of IGL and not anybody else. Kindly use the powers vested in you to redress customer complaints and please take up this matter with immediate effect. Regards, Mrs. Minu Thommen Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
2 Comments	Share
Submit Close

Related Indraprastha Gas Limited [IGL] reviews

View all 1738 Indraprastha Gas Limited [IGL] Reviews

Comments

chandershekhardewan

from Delhi, Delhi

Reminder 1,

Sir,

I would bring to your kind notice that I have booked a connection with you on 24.4.2011, vide receipt no-19703, in the name of Sh.Bhushan Lal Dewan R/o 30/17 III rd Floor, Old Rajinder Nagar, New Delhi-110060.Form No-985865 Dated 24.4.2011.

The Payment was made through State Bank of India Janpath Branch Through Cheque no-249141 And 249142 for Rs.1000/- and Rs.5000/-.

All the resident of my block has been installed with the connection only my house has been left without the connection.I was in contact with your agency that is doing the installation work, but they are not giving satisfactory answer.I had talked with Mr.Ranjan on Phone no-[protected].

Kindly Check & do the needful.

Regards
Bhushan Lal Dewan
[protected]

Nitip

from Gurgaon, Haryana

IGL installed new connection in 3 flats of our society (849, Sector-5, Vaishali, Ghaziabad, UP) but nobody came back to clear up the mess that they create after digging all over the place. There are tiles and mud lying all over the place. When we call them, they keep saying that it would be done in a day or two. But nothing happens and everybody keeps bassing the buck to others. The customer care asks to contact the Control Room and they keeps giving you the contact numbers of different Contractors, one of them being Abhi Jain but eventually nothing has happened this far. They should be taken to Consumer Court for all this..!

DON'T GO FOR IGL

Regards