Indraprastha Gas Limited — Unprofessional Behaviour

Address:

New Delhi, Delhi

Dear Sir,



This refers to my new connections application with following details:

1. Date of Application: 2nd May 2011

2. Distributor: Yog Maya & Co.

3. Receipt No. 2838

4. Application form No.: 102261

5. Cust ID: [protected]



I have applied for new connection in the committment of the sales person that i will get connection in 4-5days after my customer ID would be generated.



But once i called your customer care (Mr. Bhupesh Solanki, 18th May 2011 at 11PM), i came to know this is the 90days process and my expectation is incorrectly set by the sales guy.



I would like to make complaints regarding the same as I applied this connection in the hope that i will get this connection on time while i am rennovating my house, but after listoning the process by your customer care executive, i really felt i am cheated by IGL and its respective distributor.



I have no written committment from your company and your sales guy so I can not take any legal action. But I am very sad to say the first impression I received from IGL and its distributor as you guys are misusing your monopoly in this market and giving very bad services to customer. I am really need to re-think, whether I should go for stop check payment and no relation for such a unprofessional behaviour by your company.



Regards,

Vinod Maheshwari

+91-[protected]