[Resolved]  Indraprastha Gas Limited — Less amount of bill raised without reading

Address:

North West Delhi, Delhi

Mon, 4 April, 2011 10:05:03 AMLess Bill sent without reading.
From: Rk Nanda <[protected]@yahoo.in> View Contact
To: customercare.[protected]@igl.co.in


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Sir,

I wish to bring to your notice regarding the less amount of bill forwarded to me without reading against BP No. [protected] for Rs. 915.57 vide invoice No.[protected] dated 01.03.2011, received by me on 10.3.2011. The fact was brought to the notice at Telephone No. 45195959 customer care No. on 11.3.2011 and was assured that the fresh reading will be done early. Accordingly the reading was done on 15.3.2011 and the reader assured for a fresh bill within 2 to 3 days. But to my utter disappointment, I would not hesitate in writing the irresponsible and lethargic attitude and working of IGL staff, who inspite my reminder on 23.3.2011 and 29.3.2011 failed to send me the fresh bill for payment. It is once again requested that an early action may kindly be taken in sending me bill for 4 months average reading, enabling me to clear the outstanding amount pending against me. Further it is submitted to take up with the officials responsible for deliberate ignoring the reading and recording on presumption. I am senior citizen aged 75 years and am aggrieved with the irreponsible attitude of your field staff.

R.K. Nanda
CC/57-B, Shalimar Bagh, Delhi.88
MB: [protected]