[Resolved]  Indraprastha Gas Ltd/PNG Gas — Error in Billing

Address:

East Delhi, Delhi

Date:04-08-12


Dear Sir,

We have the PNG connection at our residence as per address given below:

M.K.Verma
625, Pocket-5,
Mayur Vihar-Phase-I
Delhi-110091
IGL BP No. [protected]

All of a sudden, I received the Bill No.[protected] dated 20-01-12 for Rs.9274/- showing the gas consumption of 278.71 SCM. I lodged the complaint telephonically in IGL Customer care for correction of Bill on[protected] vide Complaint No. OLM [protected] and requested to take the meter reading as actual but there was no action and next bill no.[protected] dated[protected] was sent to me along with arrears and it was elevated to Rs.11,913/- I lodged another complaint through customer care on[protected] vide complaint no. OLM[protected] and to our utmost surprise no action has been taken in spite the meter reader had come to our house and noted the actual reading and I have received another bill numbering[protected] dated[protected] has been received for Rs 19,940/-
I am really amazed and shocked for non concerning attitude of Customer Service or IGL.
It is requested to get the needful done at the earliest.

M.K.Verma
Cell:[protected]