[Resolved]  Indraprastha gas/Chanakya puri CNG filling station — Bad Customer Service

Address:South Delhi, Delhi

This morning as I stopped for refilling CNG from IINDRAPRASTHA GAS LTD in Chanakya Puri which is close to Maitreyi College. I gave money to Hari Ram one of the attend at the filling station he stopped me telling me that one of the currency note was torn and he would not accept it, in return I told him that i refuel from this particular station all the time and the torn currency note was given to me by one of the attended day before, he would not accept that, I showed him all the bills I had with me from previous refills. Hari Ram stood there without offering to help and would not listen on requesting to see the manager who was seated in his cabin was of no help either, all he said that give it to the same guy whom you had got it from, I told him that i don't remember however it was the same fuel isle that i got refill the other day and showed him all the bills from previous refuels, but he was not ready to listen to what I was saying. I would classify as Bad Customer Service despite telling him that i have been a regular filler at the station he just ignored as to what i was saying. This the second time something like this has happened at this fuel station. This station does not offer good customer services and are rude they are beyond from being friendly. Avoid getting refuels from here.
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Aug 13, 2020
Complaint marked as Resolved 
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    Indraprastha Gas Limited [IGL] Phone
    +91 11 4607 4607
    Indraprastha Gas Limited [IGL] Address
    IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi, Delhi, India - 110022
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