Infibeam — Refund | |||
Hi Sir/Ma'am I have made a purchase of Bajaj Mixture (model no GX 7 ) on[protected] from http://www.infibeam.com/ at 2149/- (Cash On Delivery) bearing purchase ID 10484742. I received the product on[protected] and made payment on delivery. I checked the product but it was not working. This was my comment on order while making purchase “Please send good quality product .....please make sure product does not get damaged while transit......this is first time i am ordering product on infibeam.... ” So I called the Infibeam Service center for 5 days continuously and register complaint.The complaint number is 70113. Infibeam arranged pick up on[protected] . According to Infibeam customer care executive Infibeam has received product on[protected] and it was sent to service department. Your verified over a phone that the product was faulty. I have been given same update till[protected] that product is sent to service department. Today that is on[protected] i am being informed that product is repaired and it is in shipping. But i have already sent mail for refund on[protected]. How can you expect that customer will wait for product for more than one month. I have purchased mixture from local shop as i was in need of it. You cannot force fully ship the product to me. You failed to resolve the issue for more than one month. I have approached National Consumer Helpline for this issue. I have registered complaint against Infibeam and here is reference no: 459642 . Please Initiate Refund as i have not received re-shipped product. You will be getting same via post. Regards Vishal Sheth contact no:[protected] email: [protected]@gmail.com Was this information helpful? | |||
 5 Comments | |||
Comments
i had ordered for a nail polish box and a clutch wherein i received only the nail polish box but i had a word with 1of the cust representative he said that the clutch was out of stock so they couldnt send it on the said address...called several times for the refund but no response for your'll...so i need ma money as soon as possible or strict action would be taken against your site...thanku [protected]@...ma order id iz 13627736...
I have ordered one 1 JBL GT-X1300T Subwoofer Tube, black from Infibeam on 3rd March, 2015 and it hasn't been delivered as the courier service provider GATI cannot deliver the product. I asked GATI and I have been told that it has been shipped to the warehouse in mid week of March. Then I contacted Infibeam and told me the product is going to be delivered 1-2 days later and I waited but it didn't arrive. Again I contacted both GATI and Infibeam and told me that the product has been shipped to Infibeam's warehouse so I have sent an e-mail regarding the refund. Then came the reply that the product hasn't reached the warehouse. I have sent several e-mail but came the same reply. Its been more than 10 days my problem hasn't been resolved.
have ordered one 1 JBL GT-X1300T Sub woofer Tube, black from Infibeam on 3rd March, 2015 and it has not been delivered as the courier service provider GATI cannot deliver the product. I asked GATI and I have been told that it has been shipped to the warehouse in mid week of March. Then I contacted Infibeam and told me the product is going to be delivered 1-2 days later and I waited but it did not arrive. Again I contacted both GATI and Infibeam and told me that the product has been shipped to Infibeams warehouse so I have sent an e-mail regarding the refund. Then came the reply that the product has not reached the warehouse. I have sent several e-mail but came the same reply. Its been more than 10 days my problem has not been resolved. My order ID is 14865698.
I purches a book from Infibeam on 14 June and in 30 June my order is cancelled...and then I contact customer care they say when product reaches in Infibeam back...then he provide me refund...but this process is not done...and i call back they say we got this product...but I am still not get my refund till now...my purches I'd is 16060765...I done many call NAD many mail...even my phone bill to call him is just half of my product price...very frustrating
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
38%
Complaints
744
Pending
0
Resolved
282
View all 744 Infibeam reviews & complaints
+91 79 6777 8777
+1 425 279 3741 [USA]
+91 79 4026 0260
9th Floor, A-Wing, Gopal Palace, Nehrunagar, Ahmedabad, Gujarat, India - 380015
View all Infibeam contact information
and saying it was fault of the banker and asking contact banker
please help me
order ID : 13223363