[Resolved] IOC - Indane Gas — Non Supply of Refill Gas Cylinder.

[Resolved] IOC - Indane Gas — Non Supply of Refill Gas Cylinder.

B Bhatt Manoj chimanlal from Mumbai, Maharashtra

I have Indian Oil Corporation LPG connection. My present agency is M/S Ambica Gas Agency, Isanpur, Vatva road, Ahmedabad. My consumer No is 7523. I have booked my refill cylinder 20.03.2008 till today I have not got my cylinder despite repeated reminders. They are giving false promise to supply the gas immediately. And last time when a delivery boy came to supply the cylinder he did not behave properly and says that you have not purchased us for Rs. 310/- . When we try to contact over telephone mostly the phone gets engaged not because of busy telephone but they put the receiver aside. and when we get chance to speak the reply is not proper and they say " aayega tab ayega ''. I approached personally also and now they clearly said that we will not supply you refill without any reason known to me. It is very difficult for me to approach personally time and again as I have to look after my shop as well as to take care of my old mother .Really I am very much fade up with the situation and attitude for the customer service. So Please look in to the matter and request you to please take necessary action immediately and ensure that they supply the gas to me immediately . It is requested that suitable action as deemed fit may please be taken against the gas agency and also the gas agency may also be checked frequently by the Indian Oil corporation to avoid further inconvenience to the consumers of Indane GAS users. Manoj Chimanlal Bhatt S/O. Chiman lal Mangaldas Bhatt, Laxmi Colony, Ghodasar, Ahmedabad.380008 Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Ashish Navalia

from Ahmedabad, Gujarat

We have been trying to convince Indane to rectify our gas leak problem with our regulator but of no use. We have not received any mechanic to repair the regulator, The office staf says to change the regulator, we have already changed regulator from you office once but still gas leak persists with new regulator.

Gas stove has been checked by local gas mechanic by our cost, but he says problem lies with regulator.

We hope to get some solution to this gas leak. As it is harmful and can lead to some accident as well. Take up this issue at top most priority and satisfy a very olf customer something like 30 years old.

Customer no. 3421 with Isanpur Indane Agency, Ahmedabad, Gujarat.

Ashish Navalia

from Ahmedabad, Gujarat

Our gas cylinger is over by 20 days and we are supposed to book new cylinder once we receive a cylinder after 21 days, having 2 cylinders our one cylinder is always empty and have to borrow cylinder from neighbourers every time. What can be the solution to this.

Should I buy Bharat Gas Cylinder as they provide cylinder next day we book one.

Look into the matter and increase customer satisfaction.

Last cylinder got emppty in 14 days what to do with this leak.
Mob. no. [protected]

prasad

from Hyderabad, Telangana

i have been to the indane gas booking center to request for a replacement for my indane gas regulator, but the problem withe the regulator still exists, non of the employs of indane gas turned over yet.

Arundhati

from Noida, Uttar Pradesh

Please supply me with a couple of washers (of a domestic gas cylinder), at the earliest possible.