[Resolved] IOC - Indane Gas - Sri Rama Agencies, Bangalore — Delay in Service & Booking numbers dont work

arkadip

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

Dear Sir,

This is regarding Indane Gas booking through Sri Rama Agencies, Rammurthynagar, Bangalore. First of all none of their numbers work. Some numbers are always busy; either you call in morning or afternoon everytime it says that number is busy. Their BSNL lines are always busy. Please find below the details:

Number 1:[protected] [All lines is this route is always busy]
Number 2:[protected] [All lines is this route is always busy]
Number 3:[protected] [All lines is this route is always busy]
Number 4:[protected] [This number is always busy]
Number 5:[protected] [This number does not exists]
Number 6:[protected] [Never connects, always gives busy tones]
Number 7:[protected] [Never connects, always gives busy tones]

This is based on our experience on 27th Jan 2011 and again on 4th Feb 2011.
Since we were not able to connect the agency, we went to the agency physically and booked on 29th Jan 2011. But they are yet to deliver the cylinder till today though they say that wihin 3 working days cylinder will be delivered. Hence i was trying to call them and wanted to check the booking status but in vein.
Everytime we cannot physically go to the agency. This is nothing but public harrasment. These individuals for their own benefits sell the refilled cylinders in black.

Please take necessary action against these kind of agency owners and their employees.

Consumer number: 59067

Thanking you,

Arkadip
[protected]@gmail.com

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Aug 13, 2020

Complaint marked as Resolved

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Comments

andalam

from Delhi, Delhi

Hi Frnds,

You can do Online booking through

http://www.tomogas.com/iocl/index.aspx#

first time u need to register.

Regards
Partha

arunmanjoor

from New Delhi, Delhi

I am experienced the same thing. I tried nearly one hour on 14/06/11 and 15/06/11 and finally I got the line and then they told we are not taking booking on these numbers and they given another number exclusively for gas booking. The number is [protected]. When I tried to contact the phone is in switched off condition.
Arun B

Rajan_30998

from Bengaluru, Karnataka

The number [protected] is not a problem, you can manage to call them if you have the will to call them. The actual problem has shifted to a new stage now, the problem now is worst than before, I booked on the 02/08/11, and we are on 12/08/11, I keep calling the delivery person that my gas agency (SRI RAMA) gave me for my area (his name Nagaraj). On 06/08/11 I called him when he was below my building, I was watching him from my balcony while speaking to him and told him please come because I have the booking number also with me, he said I am turning and coming, he never came. The same thing followed for 3-4 days, exactly the same, I think now I have to watch for his delivery vehicle under my building and then only I might get the cylinder, this is what SRI RAMA agency delivery people are. I believe in the last 10 days I have spent around 2500 to 3000 rupees in food from hotels just because of this who probably expects me to bribe him. This is the sad story in Bangalore.

Rajan_30998

from Bengaluru, Karnataka

Regarding this link http://www.tomogas.com/iocl/index.aspx#

They do not operate for SRI RAMA AGENCY.

12qwerty12345

Also i have taken new connection on jan/2012 and did not receive yet, paid the full amount 5570/- rupees . Where I check the same Indane other agencies are taking 4500/- for the same with 2 burner stove...All has to buy accessories in MRP rate no inspection people will come for to check ur gas stove they will torture you for that ..what a nonsense ...Really bad agency ...pls check lot of corruptions going on there...Bill are also not given properly...Name of manager VCK reddy.

Address & phone number with new connection written intentionally wrong ..frustrated ..

I don't know what government is doing???

niya@bnglr

from Bengaluru, Karnataka

I have booked a cylinder through online booking system on 7th march, and according to them i was suppose to get a cylinder yesterday, but today i found that my booking is cancelled without my knowledge, and i was trying to call gas agency from morning but their phone is not even ringing. Amazing part of the play is that even indane costomer care number [protected] is not working. what should i do now? where can i lodge a complaint?