[Resolved]  Ioc/lpg — Poor services of LPG by DHURI GAS SERVICES at DHURI

Address:

Sangrur, Punjab

REGISTERED AD
From;-
Anita Rani W/O Shri Sham Lal
H.No W-12A/124, Street No.1
Mohalla Shivpuri, DHURI-148024(Pb)

To,
General Manager,
Punjab State Office,
Indian Oil Corporation Ltd.
Indian Oil Bhawan
Plot No.3A, Sector-19A,
Madhya Marg, Chandigarh-160019

Regarding Non Booking of Refill before 21 days, black marketing, by DHURI GAS Services.

Respected Sir,

1. It is informed with great regret that the services provided by the DHURI GAS SERVICES at DHURI are very poor. The agency is not booking the refill before 21 days (as clarified by your office under RTI-2005).The agency is booking the refill after 21 days and delivers the cylinder after 12 days of booking i.e. after 32 days of booking of cylinder refill.

2. The agency is forcibly taking the certificates of complete satisfaction from the customers and gets the test reports signed on blank papers so that it these can be filled according to the agency requirements in case of any consumer demands its rights. The agency is forcibly selling the hot plates, gas pipes, gas lighters to the consumers at a very high rate as compared to the market.

3.As per the market reports the Manager/Proprietor of agency is having 50-60 bogus connections in vague names and are making money through [protected]@ Rs 800/- per cylinder, it is also pointed out that this agency is selling the commercial cylinders along with government supply under the same place of delivery i.e. under the railway bridge. It is a matter of simple understanding as to where from this agency gets regular supply for black. It is suggested to raid the culprit incognito to catch him red handed. It may also be checked that this agency may not be selling the commercial gas cylinders after refilling in the commercial cylinders from government supply of domestic cylinders.

4. This agency is openly threatening to the customers to go anywhere as it has got its political relations and nobody can do anything.

5. In view of the above you are requested to take the necessary action in the public interest please.
Hoping your favorable early action please.

Yours Sincerely


(ANITA RANI)
W/o Shri Sham Lal
H.No.W-12A/124,
Street No.1, Mohalla hivpuri
DHURI-148024(PB)
Copy to:-
1. District Food & Civil supply Controller,
Sangrur
2. Asst.Food & Supply Officer,
DHURI