[Resolved]  Irctc — Re:Refund amount credited and simultaneously deducted from my account

My statement details of icici account






Account statement
________________________________________________________________________________...


Statement Criteria
________________________________________________________________________________...
Account Id :[protected]
Bank Id: ICI
Branch Id: 0243



Date ranging from 31/03/2009 to 03/04/2009




________________________________________________________________________________...

No. Tran ID Value Date Tran Date Check No. Description Cr/Dr Amount Available Balance Category
________________________________________________________________________________...



1 SB[protected]/04/2009 31/03/2009 IIN/www.irctc.c/[protected]/0 Dr 2, 262.00 7, 779.33 TCI


2 SB[protected]/03/2009 31/03/2009 BIL/[protected]/IRCTC INDIAN RAILWAY/[protected] Dr 2, 262.00 5, 517.33 TCI


3 SB[protected]/04/2009 02/04/2009 IRCTC CHGS 03/31/[protected] Dr 11.00 5, 506.33 TSC


4 SB[protected]/04/2009 02/04/2009 IIN/PAYMNT RVSL/[protected]/1/[protected] Dr 2, 262.00 3, 244.33 TCI


5 SB[protected]/04/2009 02/04/2009 IIN/PAYMNT RVSL/[protected]/1/[protected] Cr 2, 262.00 5, 506.33 TCI


Note:

1. Transaction date: The date when the transaction in the account is entered.
2. Value date: The date when the transaction takes effect for the purpose of calculation of interest.
3. Legends Used in Account Statement
-> VAT / MAT / NFS – Cash withdrawal at other bank ATM
-> INF – Internet fund transfer in linked accounts
-> EBA – Transaction on ICICI Direct
-> BIL – Internet Bill payment or funds transfer to Third party
-> VPS / IPS – Debit card transaction
-> TOP – Mobile recharge
-> BCTT – Banking Cash Transaction Tax
-> UCCBRN CMS -Upcountry cheque collection
-> LCCBRN CMS - Local cheque collection





Please find, in (3)and(4) of the statement, refunded amount of Rs2262 s simultaneously credited and debited from my account.But the status in irctc account is displaying that the amount has been credited again.So please help me in this issue..Please help me in this regard
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Aug 14, 2020
Complaint marked as Resolved 
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I also had almost similar problems facing...
today i was booking e-ticket and at last stage the server got hanged they took the money but their was no information of if the ticket has been created or not..
it just said transaction failed..
its their responsibility to return money as soon as possible

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