Irctc — booked ticket not delivered

To
The Indian Railway Catering and Tourism Corporation Ltd.,

SUB:- I am unable to print my E-Ticket transaction id:- [protected]
and PNR No. [protected]


Sir/madam,

I am very much disappointed with the way it gives NULL pointer exception when I went to print my E-ticket I tried 20-25 time each time it gives NULL pointer exception.
I am unable to print my E-Ticket. I have to travel on 22nd Feb 2010.

There is no action has been performed till now I called the call center of irctc they told me they will send me the ticket the Email address [protected]@rediffmail.com that has been registered with them they did not send me the ticket .I also email to [protected]@irctc.co.in and [protected]@irctc.co.in but I didn’t received any response, Please tell me how can I travel I have booked the ticket but I cannot get the printout of it?

Whenever I click on print ERS (English) or print ERS (Hindi)
I get following errors

java.lang.NullPointerException
at services._0002fservices_0002fprintTicket_0002ejspprintTicket_jsp_0._jspService(_...⇄
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:126)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.jasper.runtime.JspServlet$JspServletWrapper.service(JspServlet.java:1...⇄
at org.apache.jasper.runtime.JspServlet.serviceJspFile(JspServlet.java:274)
at org.apache.jasper.runtime.JspServlet.service(JspServlet.java:387)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.broadvision.servlet.ServletContainer.service(ServletContainer.java:404)
at com.broadvision.servlet.ServletContainer.processRequest(ServletContainer.java:34...⇄
at com.broadvision.servlet.ServletContextContainer.processRequest(ServletContextCon...⇄
at com.broadvision.servlet.BVServletEngine.service(BVServletEngine.java:246)
at com.broadvision.servlet.BVServletConnector.service(BVServletConnector.java:141)

Please take appropriate action on this.

Thanks and Regards,
Kumaresh Shrivastava