Irctc — please refund my money of failed transaction

Sir,
I tried to book Railway Reservation Tickets Through IRCTC online e-ticketing facility on 05th Oct 2009. durng the booking process due to network failures my transaction could not succeed and reservation was not done. when i cheked my account balance on 6nd Oct 2009 balance is showing less amount by Rs 399/-. I request you to kindly look in to the issue and credit back my amount to my account.
user name of IRCTC- GKV2009
failed transction no- [protected]
card- sbi debit card
pay status- payment settled
reservation from- haridwar jn
reservation upto- kiul jn
date of failed transction- 5th oct 2009
date of journey- 25th dec 2009
train name - upasana express
train no. -2328
class- sleeper class
ticket type- e ticket
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plese refund my money of failed transction
Sir,
I tried to book Railway Reservation Tickets Through IRCTC online e-ticketing facility on 11th JAN 2010. durng the booking process due to network failures my transaction could not succeed and reservation was not done. when i cheked my account balance on 11 JAN 2009 balance is showing less amount by Rs 924/-. I request you to kindly look in to the issue and credit back my amount to my account.
My Account No : [protected]
user name of IRCTC-
failed transction no- [protected] & [protected] & [protected]
card- sbi debit card
pay status- payment settled
reservation from- Dehradoon jn
reservation upto- Basti jn
date of failed transction- 11th jan 2010
date of journey- 25th feb 2010
train name - gkp express
train no. -5006
class- sleeper class
ticket type- e ticket

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