[Resolved]  Irctc — cheating with users

Today on 27th april 2008, i was trying to book a ticket on irctc but i was getting status as not available but when i contacted an agent he told me that there are 35 seats available (tatkal quota), isn't it chetaing with normal users why railway is providing such privilages to theire agents just for some extra money and i think this is the success mantra behind railways profit.
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Aug 13, 2020
Complaint marked as Resolved 
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i travelled from hyderabad to new delhi on 14th april and returned on 22nd april by AP EXPRESS.our journey was com fortable but food served was hopeless.breakfast we took upma with voda.neither upma nor voda was tasty and chetny was was hopeless.i feel that you must improve standard of catering.food should be tasty and delicious.you must also keep in mind that 90% PEOPLE TRAVELLING in ap- express are TELUGU people.so you must prepare food according to thier taste.for lunch we took vegetable fried rice in that rice is half cooked.so improve your catering services in APEXPRESS
Whenever i try to book tatkal tickets using IRCTC it shows service failed, until all the tatkal tickets are booked. It looks like IRCTC has some collusion with booking agents
Hello,
My name is Abhilash nair, I had just made an online tkt reservation on 17 nov-08 for 2 tkts for the train no 1601 Pun-mmr passngr for 22 nov, vide transaction number [protected], against which i was transferred to ICICI bank site and made a payment of Rs 217 [Two Hundred and Seventeen], , the amount has been deducted but the next page that gives me the ERS did not load for a long time(15 mins), i closed it and then checked my booked tkts history and there is no tkt there.but the amount has been deducted from my account in ICICI,
This is ridiculous now i gatta pay again for the same tkt??

This is the crap that IRCTC gives us, to top it all as it was urgent i again tried to book just one tkt and same thing happened, the page hung after making payment and session expired, amount of 106 Rs deducted and no tkt boooked.
Well this is also one way how IRCTC makes profit, rite????
Hi,
I am Pradeep, when I was trying to book railway tickets on 28 Oct 2008 the transaction got failed, but amount (Rs. 5519) got deducted from my account. I got confirmation from IRCTC that my amount will be refunded immediately after the reconciliation. But till now (17-Dec-2008) it is not happened. I have been running pillar to post and following up with both IRCTC and with my bank, but it's futile. They gives their own process and explanations. Can some one help me here?
Sir.
Tatkal bookings are supposed to open up 5days prior to scheduled departure of train, but please note seats getting filled up even before bookings are open. Example- westcoast exp(6627). Sleeper class (tatkal bookings) are yet to open for[protected], but already 18 seats have been booked at 5am on[protected]. How can this be explained?.

Dr.J.Krishnamohan
Mob- [protected]
i was trying to booking my ticket on 24.02.2009 from IRCTC website but the amount is debited from my account but ticket was not booked till now my account is not credited till today, how much time it takes to credit the account
My journey date is 20/02/2009 and i have cancel my Tatkal ticket on 19/02/2009.But the amount Rs. 0(zero) will be added in my amount, after cancel the Tatkal ticket the some amount will be get back or full amount will deduct.
I am vijay kumar gupta travelling with my family for puri holiday, we are traveling in ac 3 tier dated 11.03.2009, we have find there lot of problem like blanket are not washed from last 5 days and and also lots of cockroaches and rats and no any maintanance in the coach. when i was triting top talk with the coach attendent his reply was " what can i do" i had try to talk with TT about complain book, he also reply " i cant give you"
my jurney deatil is :
date: 11.03.2009
Train Name or No: hatia tapaswini exp/ teain no:8451
PNR No: [protected]

So it is requested you please see the matter seriously,

Thanking you

Vijay Kumar Gupta

"Jai Hind"
Hi,
one of your representative is calling me and disturbing frequently to take some SBI Credit card, insipte of me telling him tht i'm not interested to take the card.

He is very rediculous/and rude in communicating with me, as if i have borrowed some money from him.

i dont know his name, he called me from this no [protected], please let me know to whom where i need to report reg this. i was totally frustrated.

Regards
Nagarajan.E
Dear Sir,

I'm Shafeeque Ahmed from Ambur. Toady ie. 16th April 2009. I happened to travel from Coimbatore to Ambur in Kovai Express (2676) on current ticket number:[protected] and got reserved with TT in train. Its no is C 014651 and he alloted me in D4- 90. While I was travelling I found many cockroaches in compartments and as well as in pantry cars also. How the passengers should travel in such a poor maintainance.

Please take necessary steps to avoid such complaints in future.

Shafeeque Ahmed.
Dear Sir,
Today i enquired about book an online ticket on rajdhani from banglore to delhi for 26 apirl.
As seats are not available but in tatkal seats are available. But couldnt able to make a booking on Tatkal because one cannot book in tatkal before 5 days prior of journey.
I called the customer care for help they advised me how to book tkts in advance in tatkal . The option which they told me was not come after deducting my amount from my account. When i called again cutomer care they told me to cancel your booking and try again.
My question is since they dont know about this why they misguided me. If i cancel my tkt they will deduct my cancellation charges. this is not the first time happen to me . when i called their customer care they put me on hold and after disconnect. I am really upset with their service.
Please advice me what to do?
Thanks
manish arora
[protected]
dear sir

tdr dal ker ke 4 month ho chuke he abhi tk re nahi mila he
yh ticket 6 dec 2008 ka he mene 5 dec 2008 ko cancel karna chaha lekin
cancek nahi hua pzl sir re tra my card ...




On Fri, 23 Jan 2009 14:08:42 +0530 wrote
>
>Dear Customer,
>
>Please note that your case is under tdr process. This process takes
>minimum 90 days or more. Once the refund is received from the railways
>the balance will be credited to your account




>
>TDR Details
>PNR NO TDR NO USER NAME ISSUE DATE TICKET TYPE REMARKS
>[protected] ekt[protected] SAPTABORBORAH 22/12/2008 eticket
>
>
>Thanks & Regards
>Kumkum Sharma.
>[protected]@irctc.co.in
>www.irctc.co.in
>[protected]
>
>
>
>






>>
>>
>> Transaction ID [protected] PNR Number [protected]
>> > >>>Train No. & Name 0803 / HWH MYS SPECIAL Date of Journey 06-Dec-2008
>> > >>>From VISHAKAPATNAM (VSKP) To NELLORE (NLR)
>> > >>>Class SL Quota General
>> > >>>Scheduled Departure 06:35 Distance 604 KM
>> > >>>
>> > >>>Passenger Details
>> > >>>No. Name Age Sex Status/Coach No/Seat No
>> > >>>1 P NAGENDERA 39 Male CONFIRM/S8/16
>> > >>>
>> > >>>Payment Details
>> > >>>Payment Option DoneCard
>> > >>>Ticket Fare Rs. 253.00
>> > >>>IRCTC Service Charges Rs. 10.00
>> > >>>Rail Ticket Service Charges Rs. 0.00
>> > >>>Transaction Charges Rs. 0.00
>> > >>>Total Amount Rs. 263.00
>> > >>>
>> > >>>R.K.TRAVELS LD00028124
>> > >>>
>>
>>
>>
>> On Wed, 21 Jan 2009 RAKESH wrote :
>> >
>> > RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed
>> >8 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >9 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >10 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008

>> Cancel Failed
>> >11 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >12 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >13 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >14 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >15 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >16 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >17 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed TDR

>> >18 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >19 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >20 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >21 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >22 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed


>> >23 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >24 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >25 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >26 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >27 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >28 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >29 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >30 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >31 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >32 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed


>> >33 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed


>> >34 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >35 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed



>> >36 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed
>> >
>> >
>> >DEAR
>> > SIR /MADEM
>> > RE NOT FOUND MY CARD
>>
>>
>>
>> DONE CARD AGENT LD00028124
>>
>>
>>
>

rakesh




rakesh

dear sir

tdr dal ker ke 4 month ho chuke he abhi tk re nahi mila he
yh ticket 6 dec 2008 ka he mene 5 dec 2008 ko cancel karna chaha lekin
cancek nahi hua pzl sir re tra my card ...




On Fri, 23 Jan 2009 14:08:42 +0530 wrote
>
>Dear Customer,
>
>Please note that your case is under tdr process. This process takes
>minimum 90 days or more. Once the refund is received from the railways
>the balance will be credited to your account




>
>TDR Details
>PNR NO TDR NO USER NAME ISSUE DATE TICKET TYPE REMARKS
>[protected] ekt[protected] SAPTABORBORAH 22/12/2008 eticket
>
>
>Thanks & Regards
>Kumkum Sharma.
>[protected]@irctc.co.in
>www.irctc.co.in
>[protected]
>
>
>
>






>>
>>
>> Transaction ID [protected] PNR Number [protected]
>> > >>>Train No. & Name 0803 / HWH MYS SPECIAL Date of Journey 06-Dec-2008
>> > >>>From VISHAKAPATNAM (VSKP) To NELLORE (NLR)
>> > >>>Class SL Quota General
>> > >>>Scheduled Departure 06:35 Distance 604 KM
>> > >>>
>> > >>>Passenger Details
>> > >>>No. Name Age Sex Status/Coach No/Seat No
>> > >>>1 P NAGENDERA 39 Male CONFIRM/S8/16
>> > >>>
>> > >>>Payment Details
>> > >>>Payment Option DoneCard
>> > >>>Ticket Fare Rs. 253.00
>> > >>>IRCTC Service Charges Rs. 10.00
>> > >>>Rail Ticket Service Charges Rs. 0.00
>> > >>>Transaction Charges Rs. 0.00
>> > >>>Total Amount Rs. 263.00
>> > >>>
>> > >>>R.K.TRAVELS LD00028124
>> > >>>
>>
>>
>>
>> On Wed, 21 Jan 2009 RAKESH wrote :
>> >
>> > RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed
>> >8 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >9 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >10 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008

>> Cancel Failed
>> >11 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >12 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >13 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >14 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >15 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >16 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >17 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed TDR

>> >18 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >19 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >20 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >21 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >22 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed


>> >23 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >24 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >25 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >26 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >27 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >28 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >29 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >30 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >31 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >32 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed


>> >33 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed


>> >34 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >35 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed



>> >36 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed
>> >
>> >
>> >DEAR
>> > SIR /MADEM
>> > RE NOT FOUND MY CARD
>>
>>
>>
>> DONE CARD AGENT LD00028124
>>
>>
>>
>

rakesh
irctc is bluf making org. the managemant are master mind.
hi my name is rohan nd my journey date was 23/07/09.train:- pawan exp
the bedshit was teard nd there is no spunge in pillow...bedsit was there in the place of spunge in pillow...food was normal...
What can be done if a registered irctc agent demands me twice the amount of the ticket . He gave me the bill to recognise which ticket he should give to me and then he took back that reciept . And how come those agents get our ticket confirmed whet it is shown to up that there is no room . WL xxx. They charge up much more to get that confirm ticket .
I BOOKED TICKETS IN 2512 RAPTISAGAR EXPREES.PNR NO:[protected].TRANSACTION ID [protected].I AM NOT ABLE TO FILE TDR.HELP ME .
Hi,

I booked the ticket under PNR[protected] on dec 2008. but train was late more than 5 hours so i cancelled the journey and raised the TDR proper process. but refund is pending and IRCTC is always saying we forwarded your request but nothing is happened in favors of me.
Resp Sir/Madam,
i want to inform you that i have booked my ticket on dated 08.09.2009 and cancelled it on 24.09.2009 due to my personal problem.but i have not got my refund amount from your side.
please follows the details of booked tickets.
trans.id pnr no. amount
[protected] [protected] Rs 180.00
[protected] [protected] Rs 440.00
please look in to the matter and try to do the needful.as so many times i have talked with your customer care representative but finally i have not got my amount along with i have send one mail to [protected]@irctc.co.in also.
Dear sir or madam, i have been travelling in 2288 dehradun kochuveli express n found that it has no pantry car...so sir it's a humble request from our side pls do attach a pantry car in 2288 dehradun kochuveli express...any queries do reply me at my e-mail [protected]@yahoo.in...it's difficult to travel with family n childrens...so pls do the need full required...VINOD KRISHNAN
Dear Sir,
MY Agent:- AGENT LOGIN - TEJINDER SINGH CHAHAL

sir
mai (JAMU TAWI TO TORI TICKET BOOK KAR RAHA THA LAKIN)
Amount deducted but ticket not booked
I tried twice but I am unable to generate the Ticket via IRCTC hence I am requesting you to please refund the amount.

Total Amount := 1, 801.84 Rupees


pls refund the amount

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