[Resolved] Irctc — Denial of refund when train was late for more than 3 hours | |||
I have booked a ticket for my mother from Renigunta to Secunderabad under Tatkal quota through IRCTC online ticket booking website. As per the refund rules, a TDR can be filed if train runs late by 3 hours or more. As the particular train got delayed by more than 3 hours on that day, I filed a TDR. However, IRCTC denied refund as the ticket was booked under Tatkal quota. I don't think it is fair on railways part to to escape by showing this reason. If train is delayed, every passenger suffers equally no matter under which quota they booked the ticket. Ticket PNR# [protected] TDR Reference # ekt[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
நான் சென்னைல் இருந்து ராமேஸ்வரம் வரை சென்றுகொண்டிருந்தபோது ஏற்பட்ட அனுபவம். நான் ரிசர்வேசன் கோட்டாவில் இருந்தேன், சிலபேர் ஜெனரல் டிக்கெட் வைத்து கொண்டு வந்தார்கள் அவர்களை கண்டவுடன் TTR உடனே அடுத்த ஸ்டாப்பில் இறங்கி விடுமாறு கத்தினார். ஆனால் பிச்சைஎடுபவர்களும், அராவாநிகலையும் அனுமதிப்பது யார்? அவர்களிடம் காசு (பிச்சை) வாங்கிகொண்டு விட்டு விடும் TTR. இந்த மாதிரி கேவலமான செயல்களை இந்திய TTR ஆள் மட்டுமே முடியும். கேவலம் கேவலம்.
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9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
This is my first experience, i was booked in sleeper class ticket (pearlcity super fast express date: 3.4.10) from madurai to chennai egmore. I would like to goto guindy but the train will not stop there. so i get down in mambalam stop and ask railway police man which train should I catch to goto gindy, he shows one train and I immediately catch that train. But I realize that was not correct train so, I desided to get down to the next stop (saidapet) and catch the correct train. meanwhile ticket checker ask me to show ticket. I sown my ticket (madurai to chennai egmore) He ask me to pay 500 rs for fine because of ticket is not valid (wrong route). I say this is not my fault sir, the railway police wrongly suggest me thats why i traveled this train. he will not accept me and ask (begged me)250 rupees. I have not 250 rupees so, he ask me to put my luggage in TTR room. Then i wen to ATM and through the amount to the beggar. They are not TTR purely beggers.