IRCTC - Indian Railways — Refund pending for more than 1 year

Indian Railway Catering & Tourism Corporation [IRCTC]

IRCTC - Indian Railways — Refund pending for more than 1 year

S Suresh Kaul

I had booked 3 tickets from Delhi-Agra, which were waitlisted at the time of booking. One out of the 3 tickets got confirmed 4 hours before travel and I called up the IRCTC call center to cancel the tickets. Inspite of my call, they did not cancel the ticket. Later I filed a TDR for the refund of 3 tickets as no had travelled on this ticket. This complaint was filed on 13 Aug, 2008. Till date I have not received the refund of Rs. 2100 inspite of several phone calls and emails to their various departments. Was this information helpful? No (0) Yes (0)

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Comments

Abhishek Kumar

from Noida, Uttar Pradesh

Dear sir/madam,

while i was on travel to the holy place of 'MAA VAISHNO DEVI' my return ticket was in the train 0404(Udhampur Delhii Special) on 1st of Sept. 2009 from Jammu Tavi Railway station, when I board the train i have found that there was not even a single drop of water in the train, I have told to the E and the RPF men in the train, but they didn't help me any more. All the passengers have spent all their time without water in the train during their journey to Delhi. Please do somthing about this . My reservation was in Coach no. S7, birth no. 40.

Thanks

Srikanth

from Thiruvananthapuram, Kerala

IRCTC- Indian Railways — Money collected for non-receipt of the tickets

Dear Sir/Madam,

I was trying to book the tickets for my parents from Chirala to Tirupathi thru IRCTC.CO.IN, after furnishing the details for travel, made the payment Rs.879 thru my SBI Netbanking facility where the same was debited from my account,but the ticket was not issued erroring a meessage 'unable to issue the ticket'. It's been a week but still the money is not yet credited to my SBI account.Attaching the transaction confirmation alert page for your reference.. please do the needful at the earliest.

Thanks,
Srikanth
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