[Resolved]  IRCTC Managed Railway Canteens — Charge more than MRP

Address:Jalgaon, Maharashtra

IRCTC managed railway canteens

Abhishek Gupta April 18, 2011


Charge more than MRP
I was on my journey towards Azamgarh from Kalyan by Godan Express on 16-Dec-09.
During my journey i found that some of the railway canteen managed by IRCTC charged more than MRP.
Example: on Bhusalwal Railway station i bought one Amul Kool milkshake whose MRP is 12/-Rs(Inclusive all Tax) but the canteen man ask for 15/- Rs.
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Aug 13, 2020
Complaint marked as Resolved 
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railway canteen — charging more than MRP

Dear Sir(s),

While travelling from Varanasi to Mumbai I found that many vendors were charging 15 Rs. for 10 Rs. Parle-G biscuits on Itarasi Rly. Station. when I asked about the unfair price vendors threatened to beat me. we must find out that is it same about other brands also? Is this exsist on all the stalls and other Railway Stations also. The vendors had clearly mentioned that biscuits are sold on mrp. vendors have nescafe stalls with IRCTC logo printed boards.
I hope cosumer forum and Railway will take some solid action on this unfair practice.
Kindly reply with the status of my complain as it is with a serious nature.
I was on my journey towards Azamgarh from Kalyan by Godan Express on 16-Dec-09.
During my journey i found that some of the railway canteen managed by IRCTC charged more than MRP.
Example: on Bhusalwal Railway station i bought one Amul Kool milkshake whose MRP is 12/-Rs(Inclusive all Tax) but the canteen man ask for 15/- Rs.

Again faced the same thing on same day at Atarsi Railway station.

Canteenman was ready to fight but not ready to charge as per MRP...Amazing...........
Hi,

I have faced the same problem number of times at Pune Railway Station, where on purchase of any packed product costs atleast 20% extra.

Buscuits with MRP 7 are sold at 10, with MRP 12 are sold at 15.

On asking that MRP is less, the answer comes is " Lena hai toh Lo, warna Jao" ( English Translation - " If you want to take then take, otherwise Leave").
Hi,

My complaint is regarding the food cooked and served in the railway canteen.I was travelling from Chennai to Bangalore on[protected].I ordered for a masala dosa for which I was charged Rs.40( I think with this amount you could have a south indian thali at reputed restaurants), inspite of paying such a huge amount the quality of food was so worse that I couldn't eat more than half of it.Since the dosa was so worse I was not satisfied with it and had to throw it so I decided to have a cup of tea .For my surprise the tea was just a combination of hot water and sugar nothing more than that and a rotten smell added to it.Please tell me who is the higher authority or any direct website which could take immediate action on the food and the price quoted in the train.My concern is not about me alone but think about the senior citizens who intake such food, this could cause an adverse effect on their health.
11065 se safar kar raha hu cayeen wala pane botel 20 kurkure 20 ka har saman me jayada paise le raha hai mera pnr no [protected] hai
This happened in Chennai Central. The railway catering are charging 40 rupees for 4 idly which actually cost 24rupees. Kindly take some necessary action regarding the same.
Travelling from Lucknow to Newdelhi right now train number 02003, standard rate of tea and coffee 10 rs issued by irctc being sell at 25 rupees plus the disposable cup is not being filled completely, what is the meaning of this water bottle Mrp 15 is being sold at 20 rupees whether its chilled or normal
Does people working in railways has no shame?
TC of the train is seeing all this and saying nothing that means he's also getting his share for such hideous work?
Shame on Irctc and these people.

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