[Resolved]  Irctc — problem with ticket booking

Address:Mumbai City, Maharashtra

DEAR SIR
After logging in te web page shows no service available pls give me further guidence
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

sir,

i can`t book the ticket through irctc .wene iam giving the passenger details.its coming like this Text entered doesnt match the Image Data.what the problem.my user:baskeryamamy mail id is [protected]@gmail.com.
Hi,

I am not able to do bookings through IRCTC site. someone pls help me. Details below:

In the 2nd stage of booking, once we enter the passenger details along with text entered matching the image displayed. website asking for credit/debit card details, once entered, i am getting following error:
'Text entered doesn't match the image data'
But there was no image was displayed on the webpage for entering credit/debit card details.
I am frustrated after attempting this many times.

Can Railway authorities/technical team rectify the error?

Kind Regards,
Amol
YES, THIS BUG still continued. i was tried on[protected] hrs till 30 min and early monring 0730 hrs ist from GCC, not able to book. Tested the data more than 5 times on each enrty, problem not possible solve.Suresh
First when I booked ticket my money was lost but there was no ticket in the booking history, Later on the same day twice it happened, I lost money for 3 tickets without a ticket in hand. If the website is not working properly they can shut it and leave. They cant give the conformation, then what is the need for internet ticket.
The website has actually become horrible. At any time of the day, it just keeps loading and loading with no error messages. It's frustrating and irritating. If the so called mighty railways cannot maintain a website they can as well shut down the internet booking services. people will be more happier going to the ticket counters to book the tickets, as used to be the case earlier!
WHEN I AM BOOKING TATKAL TICKET FOR AN EMERGENCY ISSUE. INSPITE OF ENTERING CORRECT DATA, IT IS SHOWING THAT 'TEXT ENTERED DOES NOT MATCH THE IMAGE DATA'. IRCTC SHOULD CONSIDER IT AS SERIOUS PROBLEM AND LOOK INTO IT
while entering passenger name it comes as "Text entered doesnt match the Image Data" . What is the problem?
Text entered doesnt match the Image Data.
Text entered doesnt match the Image Data.
Text entered doesnt match the Image Data.
Text entered doesnt match the Image Data.
Text entered doesnt match the Image Data.

Can't u give solutions please

Railway site — text entered does not match the image data

After enter the given image still its show "text entered does not match the image data" and engage the user.
Try Mozilla firefox as browser.
i tried severl times to book tickets through irctc, but shows text entered doesnt match the image data
this is worst services through net, bus, flight ticket very easy to book through net
BA mohammed nazeer
Man the error means that captcha (text that you enter on bottom) that you are entering is invalid

when i enter passenger details and click on "next" it asks to enter "Enter the text as shown in the captcha image"
where i could not find any captcha, plz any body help
Hi

I am keep on getting " Enter the Text as shown in the captcha Image " after filling the details while booking the ticket. what is the solution. I am not able to book the ticket.
Hi

One image is given in left

HP Lubricants. Click on Bottle to validate.

Thanks
I am trying to book a ticket and it shows the same problem even after correct captcha is entered.

"Please enter the text as shown in captcha image".

Does anyone know the correct solution to this ?
Horrible system, not able to go to the next after giving names and details. Repeatedly failing

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information