[Resolved]  IRCTC, New Delhi — Fake spam emails to sell products

Address:Maharashtra

I have recently received an email from IRCTC stating that I have been selected for a free gift of Rebok Double Glass Time Piece and asked me to get my free gift ! Just cover our gift delivery, promotion and handling charges of Rs 499. (India Today Group)
I am frequently buying online tickets since the start of online booking facility. So I believed and was clicking the acceptance link but checked the price of that watch on internet. It is only Rs249/-
It is awful that the Govt Department Department like IRCTC is using the email addresses in there server for sending such mails to sell the product of others with fake emails those are received from Nigerians spammers. Government have a great goodwill value and the people belive blindly. IRCTC is taking advantage of peoples' faith.I have verified whether the email has been sent by other spammer. But it is originated from IRCTC IP.
You are requested to take stern action against the responsible person. The email is attached here with
+1 photos
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Aug 13, 2020
Complaint marked as Resolved 
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IRCTC, New Delhi — Non receiving of proper reply

My booked e-ticket with PNR Number [protected] was under dispute. As per local railway authorities its booking status was as WL -1 AFTER CHART PREPARATION where as IRCTC is still repeating it to be as 'CONFIRMED TICKET' and denying to refund the value of the same..

On my request to tell me the Coach and Birth Number alloted against the so called confirmed ticket, IRCTC is keeping silence and not replying to my mails in relevant ways so that dispute could be brought to an end.

Please help me as non receiving the proper reply from IRCTC has caused much mental tension to me.


( Praveen Kr. Srivastava )
Dated: 04.07.2010 I.A.



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