[Resolved] IRCTC - TDR — TDR refund not yet received
I had booked tickets for me & my collegues for a official function in Pondicherry.. I booked it in 3 parts..Nagarcoil to Villupuram, Tirunelveli to Villupuram & Madurai to Villupuram in Cape Howrah express.
Due to some problem with railway staff and RPF the previous day of my boarding the train did not even start from Kanyakumari as per schedule and it was informed that train is indefinitely late.. After waiting for around 3 hrs i started my journey by bus and also asked my colleagues to do the same..
In a couple of days from my journey date, i filed TDR (13.1.09) for all 3 PNR nos
Its around a year now.. and im yet to get my refund..
I had mailed to irctc for refund.. They keep on adding the reminder nos that they have provided to eastern railways for processing..
They dont even have a escalation matrix to fasten the process..
Will the railways consider the problems faced like passengers like me and act accordingly to solve these type of problems..
Complaint marked as Resolved Aug 14, 2020