Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] IRCTC Website — IRCTC website performance is utter waste in morning times

vinodhponguluri

from Nagpur, Maharashtra

Address:

Maharashtra

Dear sir,

I am a regular user of IRCTC..
I am observing some performance related issues in www.irctc.co.in website especially in the morning times (mostly between 8am -9 am).
Some times the site does not even open. I tried to book Tatkal train ticket.
But it failed ..and started depending on ticket broaker which they charge double of actual ticket fare.Please provide proper service to the users of irctc.
so that they will not depend on "Train ticket broakers" for tickets.
Hope you understand the problem. This is not a single person experience . i have heard the same complaint from many. I request you to please provide better service to the indian railway users.

Thanking you sir,

Thanks,
Vinodh

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Aug 13, 2020

Complaint marked as Resolved

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Comments

pradeep23oct

from Krishnanagar, West Bengal

IRCTC is totally waste site Indian railway should through them away and launch their own portal

rakesh4324

from Hyderabad, Telangana

hello,
mai rakesh ! daman & diu se... mai is liye hindi mai likh raha hoo ki aam janata bhi padh sake ...
upar sabhi bhaio ne sahi bola ... ye irctc sirf agents ke liye hi bana hai ... unka jab ticket book ho jata hai tab ye irctc open hota hai... ye gov. sirf aam janta ko loot rahi hai aur agento ke sahare de rahi hai kyo ki unse unko fayada milta hai... ye irctc jab aam janta ke liye nahi hai to ise band kiya jaye... ab jaise pahle Q me ticket lete the wase le lenge... mamta ko kuchh padi nahi hai... khoon hamara choosa jata hai

rakesh
[protected]@gmail.com

Kiran659

from Hyderabad, Telangana

Indian Railway-The world's largest railway networks comprising 115, 000 km-But as per Online Service of Reservation system is utterly failtured.. Worst IRCTC. Is this backend persons are not thinking about the customers..they are giving profits to Broakers, Booking clerks, third party agents, and referred people. Normal people will not able to book a single ticket in TATKAL. Worst Servers, Worst Speed, Waste of time in between the pages, particularly payment transaction - after completion of the payment-God will knows the Ticket is getting or not getting.. Is this Central Govt of India Service or Galli Authority carrying WEBSITE.. They don't maintain High end Server for difft regions... For the Banner ads they lakhs of amount.. But they don't take much care on development of the site.. Use the High end technology for the maintenance of Servers of IRCTC. Don't Use Retired people or Old people minds - Get more advanced skilled young generation ideas...! They never change the minds - Becaz their identity will loss. i.e., the Govt of India, Lazy Govt Employees, Lazy Railway Officials...