[Resolved] Kapur Auto Service (Indian Oil Petrol Station) , Patparganj, New Delhi - 10092 — cheating in filling fuel | |
Today on 13 aug 2009 @ 19.26 hrs i went to M/s Kapur Auto Service Station (Indian Iol petrol Pump), Patparganj socity socity, Delhi-110092. for fuel filling in my bike worth of rs300 thru my citibank credit card, inspite of punching rs 300 thru my card their attendant filled for rs 100 only when i intervene he replied that he has mistakenly listen it to rs 300 as rs 100, while filling for balance money they drag my attention away and later i noticed that they had filled for lesser amount .i objected for this but nobody was ready to listen me there .this is very disappointing that customers are cheated on their utmost good faith, i request the concerned govering body to look into the matter and get justice to me . . Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
yes we heard the same but now a days all the petrol stations are going to be automated and hence local fuelling man can not do lesser fueling...Even PSU pumps are being automated and all the system running on real time basis where manual intervention is not possible...
Reply
Today, 29.10.2009 at 7.20AM I went to M/s Kapur Auto Service Station (Indian Iol petrol Pump), Patparganj society, I P Extension, Delhi-110092 for fuel filling in my bike worth of Rs.200/-
They kept a drams in front of the meter so that customer could see reading properly, however today i insisted and went just to see, i saw the reading was not zero, in the mean time one person (Mr. Raju) asked me the amount and another person just came and starts fueling without making it zero, when I insisted to make zero they were even not ready for that, however another person came and maked it zero. But I was surprised to see that they did fill an amount even less than Rs.100/-.When I enquired for filing complaint registered they did not provide me and misguided me.
Similar, incidents have happened with me earlier also however, i don't have proper explanation.
I believe that every day the customers must be cheated in this fashion, the accounts (Mr. Ramesh) and supervisor (Mr. K.N. Mishra) was informed about the incident and they have promised to take proper action against the incidents.
Mr KUMAR AMIT DEV had posted a complaint on[protected], but same thing still happening will we (customer) really get justice and can we be able to fill freely without taking extra tension even for fueling petrol too?
Pls guide us what should do when similar incidents (if) happen with us.
With regards
M K Biswas
They kept a drams in front of the meter so that customer could see reading properly, however today i insisted and went just to see, i saw the reading was not zero, in the mean time one person (Mr. Raju) asked me the amount and another person just came and starts fueling without making it zero, when I insisted to make zero they were even not ready for that, however another person came and maked it zero. But I was surprised to see that they did fill an amount even less than Rs.100/-.When I enquired for filing complaint registered they did not provide me and misguided me.
Similar, incidents have happened with me earlier also however, i don't have proper explanation.
I believe that every day the customers must be cheated in this fashion, the accounts (Mr. Ramesh) and supervisor (Mr. K.N. Mishra) was informed about the incident and they have promised to take proper action against the incidents.
Mr KUMAR AMIT DEV had posted a complaint on[protected], but same thing still happening will we (customer) really get justice and can we be able to fill freely without taking extra tension even for fueling petrol too?
Pls guide us what should do when similar incidents (if) happen with us.
With regards
M K Biswas
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