[Resolved]  Karvy Consultant — Non receipt o[censored]TI - Mastershare Unit Scheme, A/C No. - [protected]

Sir,
The mail is on behalf of my mother, Mrs. Ratna Deb. She had sent a redemption form duly signed by the first and the second holder ( signatured attested by HDFC and ICICI Bank ) through DTDC courier for the redemption o[censored]TI Masteshare 720 Units and Warrants to Karvy Consultant office, Hyderabad. As per the records of the courier co. the letter was delivered on 31.07.08 to Karvy Consultant office, Naryani Mansion, H. No. 1-90/2/10/E, Vittal Rao Nagar, Madhpur, Hyderabad - 500 081. Since there was no response, she has again sent a photocopy of the redemption form on 27.08.08. This was followed by a mail to [protected]@karvy.com on 30.08.09 but there has been no response whatsoever.
She is a 69 years old lady and she needs the money urgently.
Regards
Was this information helpful?
No (0)
Yes (0)
Aug 26, 2017
Complaint marked as Resolved 
Verified Support
Jul 26, 2017
Karvy Customer Care's response
Dear Investor,

This is an old issue which had been addressed. In case you still have an issue that is not been addressed, please send an email to kcpl.[protected]@karvy.com so that we can resolve your issue to your satisfaction.

Regards,
Team Karvy
Complaint comments 

Comments

Karvy is doing the same with my mother. The dividend for the year 2007 is still due, several request has been ignored by Karvy for Electronic transfer to my mother's bank account. All the formalities were fulfilled including verification from ICICI Bank Ltd for ECS. Karvy is still misleading by saying the draft was under postal return which is really misleading and unbelievable. The company now seems to be playing with the customers money and ignore/ don't even bother to respond to the customers request thru customer care.
Subrata Basu
I APPLIED FOR THE REDEMPTION OF MY RELIANCE VISION MUTUAL FUND WHEN THE MARKET WAS UP BEFORE 5 DAYS, AND I EXPECTED A GOOD RETURN BUT IT WAS A REJECTION FROM YOUR SIDE DUE TO SIGNATURE NOT VERIFIED...WHY IS NOT THERE ANY SYSTEM TO CHECK IT ON THE DESK WHEN THE INVESTOR COMES TO SUBMIT THE APPLICATION. NOW THE MARKET IS LOW BUT I DONT HAVE ANY OPTION AS I WANTED THE AMOUNT IMMEDIATELY...IT IS A LOSS TO THE INVESTOR AND A MERE SORRY FROM YOUR SIDE. NEVER SUFFERED ANY PROBLEMS AS SUCH ELSEWHERE...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Karvy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    74%
    Complaints
    1669
    Pending
    0
    Resolved
    1230
    Karvy Phone
    +91 40 2331 2454
    Karvy Address
    Karvy House, No. 46, 8-2-609/K, Avenue 4, Street No. 1 Banjara Hills, Hyderabad, Andhra Pradesh, India - 500034
    View all Karvy contact information