[Resolved]  Kaunsa.com — non deliver of Karbonn Smart A111 mobile

Address:

Uttar Pradesh

Dear Sir/Madam,
I had booked a Mobile(Karbonn smart A111)on 5th of july from Kaunsa.com.In the order(Attached below)it was mentioned that the consignment will be delivered by 20th of July.It is more than 1month today but neither the consignment has been delivered nor any response has been made from the consigner.It seems that Kaunsa.com is mocking with me.For the last 4 weeks Every monday when i contact customer care they say that the consignment has been despatched/will be despatched today.But in the weekend they say that the consignment will be delivered in the next week.
I have not received the consignment till date.So i kindly request you to look into the matter solve my problem as early as possible.


Thanking You
Niraj Kumar




Subject: Hi NIRAJ KUMAR, Thanks for choosing kaunsa.com, confirmation regarding your selected products.
From: <[protected]@em.kaunsa.com> Fri, 5 Jul '13 11:32a
To: You and others
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Call us on: +[protected]
Email us: [protected]@kaunsa.com

Dear NIRAJ KUMAR
Thank you for choosing kaunsa.com as your shopping partner. This is to confirm your order placed on kaunsa.com. You order will be processed as soon as payment regarding the same will be received to us.
Your Order Number Is KA/143559/0QLV1476


Your Order Summary:
Image Name Size Quantity Pri ce Shipping Date Amount (INR)

Karbonn Smart A111
Item Code : MOB/MOB/KAR/33714 NA 1 7105 0 20 Jul 2013 7105
Total : 7105

Billing DetailNameNIRAJ KUMAR Email IDniraj.[protected]@rediffmail.com Phone[protected] Pin Code495004 CountryIndia StateCHHATTISGARH CityBILASPUR AddressC/O BIPIN KR MISHRA RAILWAY QTR NO-DR-II/04-01 WIRELESS COLONY NEAR GIRIJA CHOWK Shipping DetailNameNIRAJ KUMAR Email IDniraj.[protected]@rediffmail.com Phone[protected] Pin Code495004 CountryIndia StateCHHATTISGARH CityBILASPUR AddressC/O BIPIN KR MISHRA RAILWAY QTR NO-DR-II/04-01 WIRELESS COLONY NEAR GIRIJA CHOWK Your order will be verified as soon as possible and E-Mail confirmation for the same would be sent.
Incase on COD (Cash on Delivery), a call confirmation would be made before the dispatch of the order.
Please ensure that you have provided us the correct information for timely delivery.
Incase of any query, please contact us at +[protected]


Best Regards,
Customer Care Order Processing Department
Kaunsa.com