[Resolved]  Kenstar Air Cooler Cp 118 H — REPAIRS NOT PROPERLY RATIFIED BY SERVICE CENTRE

Address:

Madurai, Tamil Nadu

SIR,

WATER LEAKAGE FROM BACKSIDE WINDOWS & SWING NOT FUNCTIONING.

With reference to the above complaints your madurai service centre officer replaced the motor for swing and collected Rs.350/- being the cost of the motor charges for which neither Job card nor bill was issued, during the power cut time and trial run was not taken.

On the same day I found out of six swing and water leakage is still continuous for which you Madurai office rectified the swing panels and collected Rs.150/- as service charges for which bill was not issued.

I repeated the request to rectify the water leakage, was vain upto this time and now I pray you to advice your Madurai service centre to rectify the water leakage and also to deliver the realative bills of Rs.350/- and Rs.150/- and oblige.

Thanking you.

Very truly yours,
A.R.SUNDAR SINGH