[Resolved] Kenstar Air Cooler — Horrible service

sra1m92

from Sangareddi, Telangana

Address:

Hyderabad, Andhra Pradesh

Hi, This is regarding the Kenstar aircooler. The Complaint has been registered on number # [protected]. The Kenstar support so pathetic that I have logged the complaint 15 days back and i have not got a response till now.. I keep calling Kenstar support everyday. They keep me hold on line for long and never respond. I would like to escalate this to high level and take action against the Customer care agent and his supervisor Chanti babu.

Thanks and regards
Sravan
[protected]
[protected]@gmail.com

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Aug 13, 2020

Complaint marked as Resolved

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Comments

avsekhar

from Visakhapatnam, Andhra Pradesh

Kenstar Air Cooler — FOR COMPLETE SERVICE

PLEASE SEND ME AN KENSTAR AIR COOLER SERVICING TECHNICIAN/ENGINEER OR ANY PERSON WHO IS CAPABLE OF DOING KENSTAR AIRCOOLER SERVICE TO THE FOLLOWING ADDRESS:
A V SEKHAR
FLAT-18,VIGNESWARA APARTMENTS
RAMNAGAR,
VISAKHAPATNAM - 530002
[protected]

amitpndt

from Hyderabad, Telangana

Kenstar — Horrible Service from Kenstar

Purchased Steam Iron box from Ken star 6 months ago. On very first day o[censored]se iron got overheated and till now it has not been rectified. Even though giving it for repair for three times but not able to rectify.

Michael7

from Chennai, Tamil Nadu

Kenstar — horrible customer service

I had a complaint with the switch board and got it fixed after much delay for my microwave. They said they had completely changed the circuit board and switches but here i am now facing the same problem again. I tried calling the customer care person but every time i was asked to call up another person/number. This was extremely annoying because i got tossed around like a thing without even being able to lodge a complaint. why is there a so called customer service desk when you have no intention of even listening to what the problem is? This kind of service has made me regret getting one of your products.