[Resolved]  Kenstar — Le Water Purifier

Dear Friends

Unfortunately, it was my bad wits that I decided to buy this product as it is installed in my office and just to get the same water taste at home I decided to buy this product..

It was delivered and installed at home by one of their Dealers in Jammu : M/s. Karan Enterprises, 42 A/D, Gandhi Nagar, Jammu (Mob: [protected])

Problem : Leakage of water bowl on the rear!

Service : Since yesterday the service guys visited twice could not fix, today they dismantled the bowl and said will get it repaced by evening, as tomorrow is Sunday. But when I caled them up at 6 pm the owner Mr. R.K. Raina told me to wait till monday as the office is closed and he is going out of town.

My friends you tell me how dependable they are, drinking water is a bare necessity, I have a wife and two very young kids whose home shall we knock for drinking water. Please help and tell everyone that they are Terrorists...they do not have heart and human value nor they have business ethics.

Please comment or call ([protected])
PRASHANT SATSANGI
NHPC Ltd.
Jammu
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Kenstar service staff is ruthless. No business ethics even after taking money for AMC not giving any services against that... No replacement of spare parts even after paing for them, .

I live in New Bombay and not getting proper response to my phone calls for service requests. My Le purifier is badly working since last 6 months.. Inspite of repeatedly calling them, no body comes to service the equipment as promised over phone..

The MD and Chairman of the company should be hanged in public or atleast if I found them I will spit at their mouth... They have no right to be on the board of the company or to run a business at all.

Other white goods companies are far better. I will never recommend any Kenstar product or any product related to this company or its management.

I am preparing a case against this company and will file the smae in the consumer court...


Yogendra Garg
[protected]
[protected]

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