[Resolved]  Kenstar Food Processor — POOR PERFORMANCE

Address:

Hyderabad, Andhra Pradesh

I HAVE PURCHASED KENSTAR FOOD PROCESSOR ON 02.08.2010 FROM VEERANI ELECTRONICS, ABIDS, HYDERABAD. FROM THE DAY I HAVE PURCHASED I AM FACING PROBLEM WITH THE MACHINE. I HAVE COMPLAINED SEVERAL TIMES TO CUSTOMER CARE PEOPLE BUT NEVER RECTIFIED. THE TECHNICIAN SAID THE MOTOR SHOULD BE REPLACED AND EVEN THOUGH IT IS UNDER WARRANTY I TOOK THE MACHINE TO SERVICE CENTRE AT KING KOTI ON 13.04.2011 AND THEY SAID MOTOR IS CHANGED THERE WILL NOT BE ANY PROBLEM AND PARTS OF FINGER CHIPS, DISK AND VEGETABLE CHOPPING IS OUT OF STOCK. EVEN AFTER CHANGING THE MOTOR I COULD NOT RUN THE MACHINE CONTINUOUSLY EVEN FOR 5 MINUTES FOR RICE GRINDING. ON THE WHOLE THE PRODUCT IS NOT SATISFACTORY AND I REQUEST YOU TO REPLACE THE FOOD PROCESSOR ITSELF.